Felicity Brown, M.L.I.S.

10619 Montrose Ave. Apt. 2 Bethesda, MD 20814

H: 301-530-2350 C: 610-348-3486

EDUCATION

Drexel University, Philadelphia, Pa. M.L.I.S., Sept. 2010

American University, Washington, D.C. B.S. Economics, May 2004

West Chester B. Reed Henderson Senior High School, West Chester, Pa. May 2000, with honors

COMPUTER SKILLS

IBM PC and MAC literate. Proficient at Microsoft Office Suite, ResultsPlus!, Access, OCLC, Voyager cataloguing system. Working knowledge of Oracle, HTML, CSS, Wiki, Crystal Reports, SAS, Stata, wIntegrate, Powerpoint, Quark, C++, Java, ClearVantage, Basic, and Follett and Winnebago cataloguing systems.

EXPERIENCE

American University, Bender Library, Washington D.C. Oct. 2006-Present

Acquisitions Budgeting Coordinator Oct. 2007-Present

Manage workflow for the Acquisitions unit. Supervise unit of up to five full-time staff members, as well as several part-time workers. Serve as theatre subject adviser for collection development. Provide instant messenger reference service. Monitor expenditure of funds. Place credit card orders and reconcile statements. Approve invoices for materials purchased. Load EDI files into Voyager catalog. Work with vendors to ensure quality of financial and catalog data transmitted. Instruct visiting high school classes on information literacy and research skills. Participate on LibQUAL+ project team. Additional University responsibilities have included: Chair of Staff Council, Representative to Faculty Senate, University Benefits Committee, Wellness subcommittee, Flex-Schedule subcommittee, and Board of Trustees. Serve on American University’s President’s University Council. Volunteer for Friends of the Library fundraisers.

Library Specialist, Acquisitions Searcher Oct. 2006-Oct. 2007

Prepared purchase orders for library research materials in various formats (books, media, theses, etc). Placedonline orders with vendors.Processed rush reserves requests in support of the curricular needs of students.Helped maintain the Acquisitions order file, following up on older and problem orders.Engaged in library cross-functional teams. Handled special projects as requested, such as representing the library at Freshman Day and prospective student events, as well as instant messenger reference service.Participated in University Librarian selection process.

Euclid Technology, LLC, Bethesda, Md. Aug. 2006-Oct. 2006

Business Systems Analyst

Worked with clients to understand their business environments, defined processes, translated them into software system requirements, and delivered the solution to the client. Created functional reports to client's specifications.Tested performance of software.Designed layout of exhibit booths for sale on client's Web site.

American Rivers, Inc., Resource Development Department, Washington, D.C. April 2004-Aug. 2006

Development Assistant

Coordinated with accounting department on general ledger/membership database codes for all major donor, foundation, corporate, government gifts and grants.Wrote queries and reports in Results Plus and Crystal Reports.Renewed state charitable registrations annually.Represented organization as member of Earth Share, attending workplace giving events and campaign training.Recruited new donors.Tracked and reported participation hours. Drafted and produced tax acknowledgement letters for all workplace giving and major donors. Coordinated production of monthly mailings for resource development department and tracked expenses. Monitored budget for River Guardian Society and Board donations. Worked on team to design cultivation packages for major donors and prospects.Drafted correspondence from CEO and Resource Development department to major donors.Arranged travel and itineraries for CEO.Researched and prepared detailed briefings for visits and phone calls with donors and prospects.

American University, Office of Development, Washington, D.C. Oct. 2001-May 2004

Editorial Assistant/Intern

Managed class notes section for alumni magazine distributed to 85,000 readers. Entered information, researched and edited information submitted. Maintained electronic and hard copy submission files. Updated e-mail database.Assisted in special events planning and staffing. Proofread copy for letters, brochures, and other publications. Developed training manual to ease transition to successor.

American University, Bender Library, Washington, D.C. Aug. 2003-May 2004

CopyCenterStaff

Opened the center and the register mornings. Assisted customers in their use of the copiers, and provided information regarding copyright laws. Made copies to order for patrons and for library and university departments.Kept records of machine performance and maintenance. Counted out register at night and completed balance sheet.

CFS, The School at Church Farm, Summer Day Camp, Exton, Pa. May 2000-Aug. 2003

Head Activity Counselor, Music/Drama/Dance May 2000-Aug. 2003

Created lesson plans and structured activities, including dance, choreography, singing, and acting, for 11 groups of approximately 20 children each, ranging from ages 4 through 12. Trained, oversaw and evaluated teenage counselors-in-training. Oversaw and evaluated work of assistant counselor. Managed media/stage and coordinated team for weekly special programs. Ran special weekly activities for campers ages 4 through 6.

Extended Day Program Supervisor May 2002-Aug. 2003

Supervised early morning drop-off and late afternoon extended day programs for 70 children.Coordinated and assigned duties to extended day staff. Maintained master list of attendance sheets and extended day activities sign up sheets, to facilitate safe and organized child drop off and pick up by parents and guardians.

West Chester Public Library, West Chester, Pa. June 2001-Aug. 2001

Shelver/Page

Shelved returned books and straightened collection. Kept magazine collection current.Covered circulation/reference desk.Assisted patrons in finding publications.

West Chester B. Reed Henderson Senior High School, West Chester, Pa. Aug. 1996-June 2000

Aide

Opened library each morning, and booted up computers at circulation desk and 30 student work stations. Covered circulation desk, using Follett and Winnebago cataloguing systems.Conducted inventory using handheld scanner. Shelved books and maintained Dewey Decimal System order of stacks. Prepared periodicals with magnetic security.Performed minor book binding repair.Assisted students and teachers with access to the library computer system and research tool passwords.

PROFESSIONAL ASSOCIATIONS

American Library Association

Association for Library Collections and Technical Services

Member of the AS Acquisitions Organization and Management Committee

Beta Phi Mu

District of Columbia Library Association

Potomac Technical Processing Librarians Association

VOLUNTEER ACTIVITIES

The Victorian Lyric Opera Company, Rockville, Md. Feb. 2006-Present

Vice President, Treasurer, Board of Directors; Producer; Director, Stage Manager; Choreographer; Performer

Direct shows for Capital Fringe Festival and the International Gilbert and Sullivan Festival. Oversee company’s $52,000 budget and all financial transactions. Ensure proper reimbursement for out-of-pocket expenditures. Produced The Pirates of Penzance, oversaw hiring and staffing of show and expenditure of $25,000 budget. Plan and oversee execution of activities for grant-funded community outreach matinee program. Advise Board committee in planning annual fundraising event, including live and silent auctions. Participate on production crews. Organize company material assets such costumes and properties. Oversee load-in, strike, and all technical aspects of production. Coordinate with theatre staff on production operations. Participate in roundtable and focus group studies held by the City of Rockville and its Arts Commission regarding the use of the theatre.

The Georgetown Gilbert and Sullivan Society, Washington, D.C. Feb. 2009-Present

Choreographer, Performer, Technical Crew

Choreograph and perform in Gilbert & Sullivan operettas and musical theatre productions. Provide assistance with set construction, costumes, props.