Mamss Lending Library

MAMSS LENDING LIBRARY

SUMMARY OF LENDING MATERIALS

**Professional Development for Credentialing Specialists(CPCS) (2010)

This book is for the professional development of individuals in all healthcare settings whose primary function is credentialing of providers. Management of information practices individuals who are new to the industry or who are seeking to reinforce basic skill sets in regards to provider credentialing are encouraged to get this book.

** Professional Development for Medical Services Management (CPMSM) (2010)

This book is for the professional development of individuals in all healthcare settings whose function include the performance of a full range of medical staff services, including provider credentialing, staff and committee oversight, responsibility for bylaw/program compliance and other management/organizational duties.

**CPMSM Study Guide (2013)

The NAMSS Medical Services Management (CPMSM) Study Guide is a printed reference guide designed to help medical services professionals prepare for the CPMSM exam. This comprehensive resource covers exam topics including credentialing and privileging; regulatory compliance; and managing departmental operations.

**NAMSS Glossary of Terms (2010)

The NAMSS interactive glossary is the comprehensive listing of more than 300 terms, definitions and organizational acronyms that are fundamental to those working in the medical staff services profession.

**Credentialing Provider Credentialing Specialist (CPCS) Study Guide (2013)

The NAMSS Credentialing Specialist (CPCS) Study Guide is a printed reference guide designed to help medical services professionals prepare for the CPCS exam. This comprehensive resource covers exam topics, including credentialing and privileging; primary source verification; compliance with standards; and medical services operations.

**NAMSS Comparison of Accreditation Standards (2011)

Resource to help understand the credentials verification requirements for the joint commission, NCQA, HFAP, DNV, NIAHO, URAC, AAAHC, and Medicare CoPs

**Credentialing 101 (2010)

Are you new to the medical staff services field or do you need a refresher course on the credentialing basics? Regardless of your customers (medical staff providers, etc.) or workplace, this book is a must! By reading this book you will learn the how-to's of credentialing and re-credentialing, privileging, and those rare occasions calling for temporary privileging. A comparison of JCAHO and NCQA standards will be reviewed to help you determine your plan of action for compliance. You will learn about turf issues, legal and risk management ramifications as they relate to improper credentialing, and utilizing new techniques to secure current competence information. This credentialing course for beginners will appeal to the new professional eager to learn how technology can simplify the credentialing process.

**The Top 45 Medical Staff Policies and Procedures (5th Edition; 2014)

User-friendly guide to develop medical staff policies and procedures that comply with CMS and Joint Commission requirements and promote current industry best practices. Sample forms cover the most complex policies and procedures,saving you the time it takes to create these documents from scratch. The update includes policies that cover emerging issues such as clinical consultations, orders for outpatient tests by non-medical staff practitioners, and collegial intervention.

**The Top 40 Medical Staff Policies and Procedures(4th Edition) (2010)

This concise guide will help you develop medical staff policies and procedures that comply with Joint Commission requirements and promote current industry best practices. Don’t wade through lengthy manuals and websites of outdated information. Save time, effort and expense with these samples of the most complex policies and procedures you can implement immediately for positive results at your facility

**Top Twenty Medical Staff Policies and Procedures (1998)

20 samples of most challenging and complex medical staff policies and procedures

**Verify and Comply (6th Edition; 2014)

Credentialing and medical staff standards and regulations in one easy-to-navigate manual, giving MSPs one book that answers all their accreditation questions. The expanded guide includes ambulatory care, acute care, and managed care standards for the most popular regulators and accreditors: CMS, The Joint Commission, NCQA, DNV, HFAP, and AAAHC. From initial appointment to reappointment to medical staff functions, these standards are side by side in an easy-to-read grid. Use this resource to study for the NAMSS certification exam and to keep up to date with regulators’ and accreditors’ credentialing and medical staff standards.

**Verify and Comply(5th Edition; 2009)

A quick reference guide to credentialing standards including Joint Commission, NCQA, CMS, as well as DNV and HFAP on a companion CD-ROM. A good resource when studying for the NAMSS certification exams.

**Ready, Set, Credential (2nd Edition) (2008)

Jam packed with tips, questions and answers, notes from peers and games, creating the ideal training tool for MSPs. This book provides a low-cost, easily accessible means to help your medical staff office stay on top of the latest standards and regulations.

**Legal Strategies for MSPs & Physician Leaders (2012)

Assistance with navigating negligent credentialing, malpractice and peer review and manage liability; provide education on legal issues which arise from daily tasks and learn how to avoid exposure to multi-million dollar lawsuits

**Medical Staff Law (2005)

This useful book provides you with a comprehensive overview of the complex legal issues related to medical staff credentialing including landmark cases, healthcare law, legal terminology and HCQIA and NPBD/HIPDB.

**Negligent Credentialing Lawsuits: Strategies to Protect Your Organization (2005)

Legal guide for those involved in hospital’s credentialing process. It covers organizational liability for negligent credentialing and tells you specific actions to take to avoid negligent credentialing claims from being filed as well as how to strengthen your facility to successfully defend against such claims.

**The Medical Services Professional Career Guidebook(2012)

Features: details a series of building blocks to help MSPs fulfill job requirements; addresses the questions most frequently asked by MSPs; includes sample job descriptions, sample performance profile, glossary and a wealth of reference material; facilitates the understanding needed to successfully navigate career progression

**The Medical Staff Professional’s Handbook (2011)

A comprehensive job manual developed by medical staff professionals. The book and downloadable toolkit provides much-needed education for the new MSP and also offers veteran MSPs new ideas, tips, samples policies, customizable forms, and advice for improving medical staff and credentialing processes.

**The Medical Staff Handbook, A Guide to Joint Commission Standards (3rd Edition; 2011)

This guidebook provides an in-depth explanation of Joint Commission standards that address all medical staff issues, including the recently revised MS.01.01.01 standard as well as information on the credentialing, privileging,and appointment processes for hospital practitioners. Also included is an appendix with all Joint Commission Medical Staff standards, rationale, elements of performance, and scoring information, tips for developing new medical staff processes and improving existing processes for appointment and reappointment and sample documents, practical strategies and examples to understand and comply with Medical Staff standards

**Medical Staff Standards Crosswalk (2011)

Provides a simple overview of medical staff-related standards, expert interpretations of standards, side by side comparison across four accreditation bodies (TJC, CMS, HFAP, DNV), and includes a tip section for further analysis; companion to Verify and Comply

**Converting to Core Privileging (2007)

A guide through implementing core privileging from scratch. Tested policies will assist with development of a criteria-based privileging process that protects your patients and hospital from risk; includes CD-ROM

**Privileging for New Procedures & Technology (2012)

A multi-faceted approach to development of standards for assessing new technology and procedures including operational and cultural problems from the perspective of both the MSP and physician leaders; development of strategy for safe implementation to avoid patient risk

**Core Privileges for Physicians (6th Edition; 2014)

Simplify AHP privileging with this resource that combines decades of unique research and consulting expertise. The book and downloadable forms library contains 38 sample forms which provide a guide to developing and implementing core privileges for non-physician practitioners.

**Core Privileges for AHPs (2nd Edition; 2011)

**Complete Guide to OPPE (2011)

Tools and strategies to effectively carry out ongoing professional practice evaluation; offers best practices for all hospitals regardless of accreditation body by providing steps to develop, implement and maintain strong OPPE program

**Complete Guide to FPPE (2012)

Adopt a standard framework for focused professional practice evaluations to enable your medical staff services department to collect meaningful, sufficient data which can be factored into privileging decisions; best practices, sample tools and case studies; policies and procedures for FPPE for initial appointments, new privileges and proctoring

**The FPPE Toolbox(2008)

Provides a comprehensive resource including forms and tools needed to conduct FPPE and OPPE efficiently, and in compliance with the latest standards, and manage the information you gather

**Assessing the Competency of Low-Volume Practitioners (2nd Edition; 2009)

Provides necessary tools and strategies for medical staff leaders and professionals to manage the increasing number of low and no volume providers and comply with Joint Commission standards

**Meetings: Do’s, Don’ts and Donuts (1994)

The complete handbook for successful meetings

**Credentialing and Medical Staff Law

The book draws attention to information critical to application of medical and credentialing law in the acute care environment and the managed care environment

**Managing With Carrots (2001)

Illustrates how to implement a strategic employee recognition program and presents case studies of how North America's finest companies create powerful recognition experiences.

**Legal Answer Book for Managed Care (1995)

A well-organized and easy-to-understand reference that provides concise answers to a wide variety of legal questions. All major legal areas are covered: antitrust, credentialing, fraud & abuse, taxation, ERISA, and more

**Credentialing in the Managed Care Environment (1996)

Practical manual for administrators on how to comply with the National Committee for Quality Assurance (NCQA) and JCAHO standards for credentialing health professionals. Includes sample forms, policies, letters, and procedures

**Physician Credentialing and Peer Review Answer Book (1995)

Find the answers to questions most often asked by hospitals regarding the mechanics of the credentialing process, such as involvement of the medical staff, board of trustees, and administrative personnel. Guides the decision maker regarding the subjective judgment calls required during the process, such as whether to hire a practitioner who has a disciplinary history, what privileges to grant during the provisional period, and how to conduct the reappointment process. Includes state-by-state breakdown of laws applicable to discoverability and admissibility of medical staff committee records

**Economic Credentialing (2004)

How to balance competition, compliance, and collegiality to resolve conflicts of interest

**Measuring Quality Improvement in Healthcare (2001)

Addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts.Includes practical applications of tools and techniques of statistical process control (SPC), including control charts, in healthcare settings.

**Will the Last Physician in America Please Turn off the Lights (2ndEdition; 2005)

A look at America’s looming doctor shortage

**How to Tell the Liars from the Statisticians

The book shows how statistical reasoning affects nearly all aspects of our lives

**Blind Eye

The terrifying story of a doctor that got away with murder

**The Oz Principle

This publication demonstrates the role of accountability in achieving business results and improvement of both individual and organizational performance

**Our Iceberg is Melting

Story about a penguin colony in Antarctica illustrating key truths about how to deal with the issue of change: handle the challenge well and you can prosper greatly; handle it poorly and you put yourself at risk. Their story is one of resistance to change and heroic action, confusion and insight, seemingly intractable obstacles and the cleverest tactics for dealing with those obstacles

**Working Woman’s Communications Survival Guide

Guide to present your ideas with impact, clarity and power and get the recognition you deserve without relinquishing your feminine strengths and self-image; includes real-life examples, quizzes and business-tested techniques

**Strengths Based Leadership

Gallup scientists have researched the topic of leadership. The results of their research are unveiled identifying three keys to being an effective leader and using firsthand accounts from highly successful leaders — including the founder of Teach for America and the president of The Ritz-Carlton — to show how each person’s unique talents can drive their success. Loaded with novel research, inspiring stories, and actionable ideas, the book offers a new roadmap for leading people toward a better future

**Results That Last, Quint Studer

Learn how to build an organizational culture that develops great leaders and instills mechanisms and mindsets that will continue to foster great leadership tomorrow. Studer presents effective leadership practices and how to apply them resulting in improved leadership and performance

**Dear Dr. Humor

A collection of humorous stories for all occasions

**Blink

The power of thinking without thinking

Revise 2/20/12; 10/10/12; 11/5/12; 6/19/13; revise 9/13/13; 4/27/151