Top 10 Most Frequently Asked Questions at the Counseling Center
1)How do I make my first appointment?
For your first appointment you would need to come in our office for the walk-in hours, between 1:00pm-2:30pm Monday through Friday. We do not make first appointments over the phone for counseling. When you arrive we will set you up with paperwork and you will see a counselor immediately following.
2)How long will the screening process take?
The screening process takes approximately 45-60 minutes.
3)What if I can’t make the screening hours?
If you can’t make the screening hours we will need a list of your availability as well as your contact information. A staff member will contact you to set up a screening appointment.
4)How can I start group counseling?
You can start group counseling by first having a screening appointment. We can leave your contact information stating you are interested in group counseling or you may discuss your interest with the counselor you see during your screening appointment.
5)Are the counseling services free?
Counseling is a pre-paid service available for students through the payment of Health service fees. No additional payment is required for services.
6)Where is the Pace Counseling Center located?
The Counseling Center is located at 156 William Street on the 8th floor. Our building is at the corner of William Street and Ann Street, diagonally across from Bareburger. The front of the building says “Downtown Medical Building”.
7)How can I see a psychiatrist?
For a student to see a psychiatrist at the Pace Counseling Center, they will first need to meet with a counselor for three sessions. The initial screening sessions counts towards one of the three sessions required.
8)What should I do if I need my medication now?
If you are seeing a psychiatrist at the Counseling Center and have an immediate concern and need for your medication, the office number of the psychiatrist will be given if the psychiatrist has provided it. We can also provide you with the psychiatrist’s email so they can give you a referral if need be.
9)What do I have to do in order to continue counseling if
I haven’t been here in a long period of time?
If you are still a current Pace student and it has been more than a year since you were seen at the Counseling Center, you will need to go through the screening process again. If it has been less than a year, we can take down your contact information and a counselor will contact you regarding the next steps to you being seen.
10)Is it possible that I can switch to a different counselor?
Yes, it is possible to switch counselors depending on the circumstance.
Top 10 Frequently Asked Questions at the Office of Disability Services
1)How do I get accommodations?
The first step to getting accommodations is to submit to our office documentation from a doctor describes your disability. This can be done through fax, email, or brought directly to our office in person. After we have received your documentation our staff can schedule an appointment for you meet with ODS coordinator. During this meeting they will discuss the accommodations for while you are qualified. You can then request accommodation letters for you to distribute to your professors letting them know the accommodations which you are entitled.
2)What type of documentation do I need for ODS?
For ODS you will need any documentation from a doctor that shows proof of your disability. The remaining documentation will be discussed and given by a disabilities coordinator.
3)How can I submit my documentation?
You can fax, email, or bring your documentation to our office in person.
4)What format does the documentation have to be in?
The documentation is preferred to be in a form of a letter from either a previous school/doctor/psychologist, though any type of documentation signed by a professional that shows proof that you have that disability may be accepted
5)Do I need to bring any documentation with me to my disability screening appointment?
Your documentation should be submitted to ODS before your disability screening. If you have additional documentation that would like to bring, it is advised that you do so.
6)How long will I have to wait to receive my accommodation letters?
After requesting your letters give it about a week to receive your accommodation letters. You will be contacted when they are ready for you to come to the office and pick them up.
7)When can I meet with a disabilities coordinator?
Outside of scheduled appointment times, ODS have walk in hours
Monday- Friday 3:00pm-4:00pm.
8)What form do I have to fill out in order to take a test here?
You will need to complete a Testing Accommodation Request Form (TARF) in order to test at the Office of Disability Services. These forms are provided to you with your accommodation letters and additional copies can be printed from a link on the ODS website. This form needs to be completed and signed by both you and your professor and brought to our office at least 7 days before your exam date, and 10 days before a midterm or final exam.
9)When will I get paid for notetaking?
Notetaking payments generally start a month after you turn in your paperwork to the Office of Disabilities Services and Human Resources. This is due to the time it takes to process your paperwork and alignment with the Human Resources payroll schedule. Once the payments start you will be paid equal amounts every two weeks, totally the amount of your stipend.
10)Why can’t I upload notes yet? I am confused on what to do next in the notetaking process?
One reason you may not be able to upload notes is that you haven’t submitted you registration form for the note-taking position. Once we receive this form note-takers will have access between 1-2 business days. Another reason you may not be able to upload your notes is because you are not using the correct browser. Please review the information you were given when hired in reference to
browser and format use.
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