“What would you click on first?” / Survey Results
Questions: / Student Response:
1. What would you click on to find out if the library has a certain book?
Answer: Book & Video Catalog / B&VC 15
Find book button 1
No idea 1
2. What would you click on to find journal articles?
Answer: Article & Reference Databases / A&RDb 14
A button that says “journal articles” 1
No idea 1
Sources 1
3. What would you click on to find out what time the Library closes on Fridays?
Answer: Information / Information… 14
Calendar button 1
No idea 1
Other 1
4. What would you click on to find out when the books you’ve checked out are due?
Answers: B&VC
anywhere else, anybody? / B&VC 1
Information… 3
Book status 1
Services & info 1
Dunno 4
Student resources 1
Circulation desk 1
Faculty services 1
Computer died 1
Other Libraries… 1
The white girl 1
Circulation policy 1
5. What would you click on to chat or email a librarian for research help?
Answer: Ask us 24/7 / Ask Us! 6
Faculty services 2
Need a librarian’s help? 1
Student resources 1
Don’t know 1
Info: Staff Directory … 1
Info… 1
Bb login 1
Computer died 1
The Asian guy 1
Reference service request 1
6. What would you click on if you wanted to request a book from another library?
Answer: Information or B&VC / Info…ill request form 2
B&VC 1
Other Libraries 11
Book status 1
No idea 1
Request 1
More…
7. What would you click on to find and printout a full text article from the journal Nature?
Answer: A&RDb / A&RDb 11
Internet resources 1
ProQuest 3
Don’t know 1
Outside sources 1
8. What would you click on to find alibrary resources for your non-western art class?
Answer: Library & Class Guides
This question is a bit misleading as I have a typo (in red). “a” shouldn’t be there. Which might account for the wild array of responses. Yes, I’ll have the committee proof the survey next time. / Library & Class guides 3
A&RDb 2
A visual button of non western art 1
Citing sources 1
B&VC 3
Don’t know 1
Core book … 1
International 1
Internet Resources 3
Asian guy 1
9. You want to find websites and library resources on the subject of substance abuse. What would you click on to find it?
Answer: Internet Resources / Internet resources 12
Probly search it 1
Don’t know 1
Outside sources 1
The white girl 1
A&RDb 1
10. You heard that we have a tutorial on how to avoid plagiarism. What would you click on to find it?
Answer: Library & Class Guides or
Internet Sources / Library & class guides 2
Citing sources 8
Library tutorials 1 (not a heading on the homepage)
Programs or Services & Info 1
Don’t know 2
Tutors 1 (not on homepage)
I would search the library website (box) 1
Faculty services 1
More…
Results Post-test questions.
- Do you have any suggestions for improvements to our website?
Pictures, & make it easier to find Dean’s email address.
No
Google link
Ask Jeeves link (is now ask.com)
MSN link
No seems easy enough to understand
Maybe more specific links?
Maybe a cheat sheet given out to each incoming student, with sort of what is being the main library
page…
No
The website is very clear
No
No it’s fine
Maybe to make it more simple, maybe add a drop down menus or something like that just to make it
easier to access all the features
Not at this time
- What do you like best about our website?
I find it is easy to locate what I’m looking for.
The link to the SFCC website.
It’s organized nicely.
Blackboard link
Ease of navigation
Quick search box at the top
Fairly simple, easy to read
Pretty easy to navigate once you know where you are going
Easy to access
Easy to find and use
Easy access to find articles through Article & Reference Databases
It’s white
That it has everything on it like help and many resources
Really easy to navigate
- Which parts of the site are most useful to you?
SFCC homepage
The catalogs and hours of the library
ProQuest
Book & Video Catalog
Search The Book & Video Catalog (for:)search bar (quick search box)
The book & video catalog
Book & Vide Catalog
Article & Reference Database
—more—
Bb (Blackboard)
Resources & Information
Article & Reference databases
Ask us 24/7
Catalog
All the (Article &) reference databases
Article & Reference Databases
Book & Video Catalog
Book & video catalog
- About how often have you used the library’s website in the past?
_2_ never used
_6_ only a few times
___ a few times a year
_1 about one or twice a month
_6_every week
_2_ every day
- Who are you?
_17student
___ faculty
___ staff
Thank you for participating in this site usability test. Your ideas, suggestions, and comments will help us to design the library’s new website.
MN 3/07
Survey methodology:
Survey & post test were conducted during the week of March 12th 2007. Students wererandomly given a survey form with verbal instructions from library faculty and staff members. Students were asked to complete the survey by using the SFCC Library website’s main page headings only. They were not to actually click on those headings to access sub pages.
Members of the Web Advisory Committee administered the survey to students who were in the library. Mary compiled the results
Survey purpose: To take a snap shot of how well students identify homepage headings that will best link them to the appropriate library resources and services. Info. gathered will help us to determine which headings were clear to the students and which were not.