Leading and Managing Others: Understanding the Culture of your Organization

Culture Change Evaluation

Understanding the Culture of your Organization

Introduction

One critical ingredient to managing effectively as a leader is to understand the context and culture of an organization. When managers and leaders understand the culture of their organization, they are better able to build off of the strengths of the organizational culture to implement change.

Using the Tool

To help you understand the culture of your team, your department, or the Institute, follow this three-step process. During this process, you should be able to develop an understanding of what truly drives the culture of your organization. Then, complete the table that follows to help you think about how to use the strengths of the culture to implement change.

Step 1. Begin by thinking about some of the artifacts of the organization. What do you see, hear, and feel?

How do people dress?

What hours do people work?

How often do meetings take place?

How are meetings run?

How are decisions made?

How do employees learn?

What jargon is used?

What rites and rituals take place?

How formal or informal are relationships between a manager and the people who report to him or her?

How are disagreements and conflicts handled?

What is the balance between work and family?

2. Then consider the values the organization says it espouses:

What is the mission of the organization?

What does the organization officially say it values?

What is the organization’s vision of itself in the future?

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