IHI Expedition: Practical Strategies for Managing Successful Improvement Projects

Session 5 Chat Log

Jack Griffin:Jack Griffin, UnityPoint Clinic

KELLY MESI:Kelly Mesi, Excellus BCBS

Jennifer Force:Jenni Force Bronson Battle Creek

Erica McMahon:Erica McMahon-TMF

Karen Baldoza:Karen Baldoza, IHI

Christina Gunther-Murphy:Christina Gunther-Murphy, IHI. It's very quiet here in Boston (lots of people on vacation).

Jessica Miller (CentraCare Health):Jessica Miller (CentraCare Health)

Nick Yankey:Nick Yankey, VA Ann Arbor

Danielle Malone:Danielle Malone with Community Health Partnership

Claire Robinson:Claire Robinson - VA Ann Arbor Center for Clinical Management Research

Vicki Tilley:unc geriatrics

Allison Parish:Allison Parish & Team, FL MIEHCV Initiative

Michelle Ayotte:Michelle Ayotte, Office of MaineCare Services

Dana Palmer:Dana Palmer, Christiana Care Health System

Pat Reagan Webster:Pat Reagan Webster, Unverity of Rochester Medical Center

Kelly DiAllesandro:Kelly DiAllesandro Unity Point Clinic

Ruth Johnson:Ruth Johnson, Bronson Methodist

Michelle Cooley:Michelle Cooley - Children's of Alabama

Mary DeWalle:Mary DeWalle

Charyl Malik:Charyl Malik, Office of MaineCare Services

taratokijkla:Marcella, Isabel, Tamika, and Tara: Inland Empire Health Plan (IEHP)

Lauren Copeland:Lauren Copeland, Children's Mercy

Jennifer Holleman:Jennifer Holleman, Bronson Methodist

Jennifer Halfacre:Jennifer Halfacre, ClinicaTepeyac

Bridgette Baker:Sheridan Memorial Hospital, Sheridan, WY participants

Zepporah Fuller:Not enough time and not enough will.

Jennifer Halfacre:Not sustained - turn over

Daniel Backes:Lost Provider champion

Pat Reagan Webster:Sustained because changes were hardwired into the system.

Carol U.:Sustained--We had a local champion(s) who were vested and passionate about the work

Danielle Malone:No funding to support staff needed for project

alesiasheffield:not sustained becasue competing priorities and lost focus

Zepporah Fuller:Oerwhelmed by so many projects.

Danielle Malone:No project owner

Elizabeth Victor:changing in leadership and loss of funding

Jessica Miller (CentraCare Health):focus moved to different projects--drift occurred

Bridgette Baker:AHA, Pain assessments. We don't have sustainability hardwired into our process

taratokijkla:Not sustained. Team member resources, enagagement of key support individuals.

Lauren Monks:Very true - ownership and involvement on the front lines.

brookejackson:do you have someone on the quality team who leads these processes? how would this work at a smaller facility?

Carol U.:Similar quesetion--Do you have multiple project managers or performance improvement specialists--or are team leaders responsible?

Karen Baldoza:Thank you all. It was a pleasure. And hope you will keep in touch and let us know how your improvement work progresses!

brookejackson:thanks!