I Have Always Been So Great at Communicating with People from Different Countries, Looking

Mr. Muhammad Abdalzaher
Personal info
First name: / Muhammad
Last name: / Abdalzaher
Date of birth: / 09/08/1987
Web: / https://qa.linkedin.com/in/mnzaher
Address: / 389 , 21166, Doha, Qatar
Phone number: / +97466705236
Email address: /

Profile

I have always been so great at communicating with people from different countries, looking at my career life I have always worked in two major fields customer service, social media, people.

I have an extensive range of experiences from different fields, love to work in a team environment and always commit to serious deadlines.

I am currently living in Qatar on Family visa, looking for a full term contract or employment in the fields of customer service, social media management, marketing, operations or project management.

Work experience
Nano Technovations / Project Manager / 03/2014 - present
Doha / Responsible for acquiring and managing prospect deals
Qatar / Supervise on the development of a web developed registration system, with teams
of up to 10 members from Graphic designers and Developers.
Creating and assisting in implementation of workflows and franchise models
Managing events from deal signing to operations and logistics etc.
Social Studios / Account Manager / 01/2013 – 01/2014
Doha / Develop and post regular content on Twitter, Facebook, Vine, Instagram, and
Qatar / LinkedIn
Act as the main brand voice for the league
Replying to comments and mentions in order to engage social media followers
Cover games live on nights and weekends during season
Identify opportunities and trending topics where USL can join the social conversation
Collaborate with videographers, writers, and designers on messaging
Provide insight and suggestions for improvement on the outlined strategy.
Keep up to date with trends, emerging platforms, industry updates etc. and
communicate that to teams
Commercial Bank Of / Centralization & Social Media Officer / 03/2010 – 10/2013
Qatar / * Conduct training sessions for new Call center agents.
Doha * Manage the multiple email address for the bank and action Each email
Qatar accordingly (corporate and retail cases)and all social media accounts for the bank.
* Committing to the time frame of solving customer inquiries. (24-72 working
hours)
* Full knowledge of all banking applications. (14 different Systems) > published
with the support of marketing department full guides for internet banking and
mobile banking facilities.
* Follow up with all CS Applications and process
* Present monthly daily reports to senior management.
* Received multiple appreciation certificates from Private banking customer and
VVIP customer appreciating my efforts.

* Managing the Social Media Accounts of CBQ and the secure and unsecure email Channels.

Education
Cambridge / BA In Business Administration
International College
Jersey
UK
Cambridge / TEFL Certificate
Community College
Doha
Qatar
TOFEL IBT / TOFEL IBT
Scored 95/120
Skills

Communication & Handing Projects

Demonstrated ability to

work under pressure/in a

fast paced, deadline-driven

environment

Demonstrated problem

solving skills/ability to learn

new things quickly

Demonstrated ability to

work independently

Strong interpersonal skills

Strong written and oral

Communication Skills