Regional HR Manager
(English cluster)
HR Shared Services Center
Location: Warsaw
Major duties and responsibilities:· Ensuring the services provided by the team meet the requirements of the SLAs
· Tracking the performance of processes and services delivered
· Ensuring high level of satisfaction of our internal customers (HR Business Partners, Employees and Managers of the countries served)
· Working in close collaboration with the Quality and Integration Manager
· Managing a team of Specialists working on one or several HR processes
· Preparing budget and ensure the follow-up
· Planning workload and resources in order to maintain a constant high level of services with no disruption / Required qualifications and skills:
· Master degree: HR/ philology/ Labor Law
· 3 to 5 years in team management, 2 years in Shared Services organization
· Fluent English
· Results driven
· Focused on customer
· Foster Cooperation
· Analytical skills
· Experienced In Customer Case Management
We offer:
· Highly professional international environment and high standards of work
· Self development possibility
· Competitive salary plus benefits
· Employer with strategy of sustainable growth, transparent culture based on values
When applying please enclose the below statement:
Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy na potrzeby obecnego oraz przyszłych procesów rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz.U. z 2002 r. nr 101, poz. 926 z późn. zm.)”