Job Title:Peer Mentor

JOB DESCRIPTION

Job Title:Peer Mentor

Reports To:Lead Peer Mentor

Grade /Salary:£17,000 - £18,000 per annum

Location:Western Bay (Swansea, Neath Port Talbot, Bridgend)

Hours: Weekly 37.5 (WCADA) Full Time

Weekly 18.75 (WCADA) Part Time

Job Purpose:

To mentor individuals who have been affected by substance use or mental health towards training and employment opportunities.
Manage a caseload of participants and source training and volunteering opportunities for individuals
Work alongside a team of Peer Mentors and volunteers to deliver services and outcomes for the scheme
To support the Lead Peer Mentor in raising awareness of the service
Mentor volunteer and assistant peer mentors

Main Duties and Responsibilities:

To ensure all project outcomes are delivered on target.
Source potential participants through referral routes.
Provide support and guidance to all participants aged over 18 being referred onto the project.
Assess candidates for suitability for further training and make appropriate referrals
Source training and employment opportunities for a caseload of participants with the support of the Employment Specialist.
Work with other Peer Mentors and volunteers to source training and employment opportunities for participants to achieve a positive outcome. This will include goal setting, CV writing, support with job applications, attendance at interviews and on-going placements
Utilise any other tools and techniques such as brief interventions to assist participants to achieve their goals and objectives for the Peer Mentoring Scheme.
Manage a caseload of Volunteer Peer Mentors
Provide ongoing support services to participants leaving the project
Record all activities in compliance with both organisational and European Social Fund regulations. This would include client registration forms, timesheets and any other outcome monitoring required of the Scheme.
To work alongside partner organisations to ensure a high quality service is delivered.

Client Work:

To communicate skilfully and sensitively highly complex and sensitive information, taking into account sensory and cultural barriers to communication.
To refer clients to other services within the partnership, and other external agencies as appropriate.
To undertake and manage own peer mentor, volunteer and participant caseload.
To be accountable for own decision and actions in consultation with supervision.

To undertake clinical administrative tasks and reports relating to mentoring project when necessary.

Policy and service development:

To adhere to agreed Health and Safety and Security procedures/policies.
To identify and contribute towards any aspects of the peer mentoring service where improvement can be made and to advise service and managers accordingly.
To assist with the delivery of peer mentoring training if required.

Professional:

To participate in the continuous learning, development and appraisal process.

To operate within and observe partnership policies and procedures as amended and updated.
To make regular use of supervision.
To be responsible for working within own level of competence.
To undertake internal and external training as appropriate, and as required as part of Continuous Professional Development.
To develop and maintain professional working relationships with external agencies.

“The Out-of-Work Service is funded by the Welsh Government

and the European Social Fund.”

Person Specification:

Essential / Desirable
Qualifications and training / GCSE English Literature or Language, grade C or above (or equivalent).
Good standard of literacy and numeracy / NVQ Level 3 in Information, Advice and Guidance/ willingness to work towards this
Skills and abilities / Excellent written and oral communication skills.
Ability to collate data and information accurately.
Excellent IT skills: Competency in Microsoft Word and other Microsoft packages.
Well developed inter-personal skills and the ability to relate to service users in a non-judgmental manner.
Sales/networking experience
Experience/ Knowledge / Lived experience of substance use or mental health
Experience and knowledge relating to supporting individuals with substance misuse issues or mental health issues / Previous experience of supporting individuals towards employment.
Experience and knowledge of working with young people aged 16-24
Personal effectiveness / Organisational skills and an ability to manage time effectively.
Negotiation skills. / Full, current driving licence and use of a car.
Circumstances / Commitment to support Organisation’s vision for the service.
Flexibility of working times.
Diversity / Ability to work effectively with people regardless of their ethnic, cultural, social backgrounds, their gender, age, religious belief, disability and sexual orientation.

Role Profile:

COMPETENCE DESCRIPTION / National Occupational Standard Unit Number
SERVICE DELIVERY
Develop practice in the delivery of services
*Reflect on and develop your practice / HSC 33
Plan and review integrated programmes of care for substance misusers
*Promote choice, wellbeing and the protection of all individuals / HSC 35
Develop, implement and review care plans for individuals / AG1
Assist in the transfer of individuals between agencies and services / AG3
Deliver services to help individual address education, training, volunteering and employment needs
Promote employment, training and education opportunities for individuals / HSC421
Facilitate learning in groups through presentations and activities / ZE6
MANAGEMENT OF SERVICES
Provide a healthy, safe, secure and suitable environment for the delivery of services
*Promote, monitor and maintain health, safety and security in the working environment / HSC 32
Mange information
Receive, analyse, process, use and store information / HSC3115
Manage relationships
*Promote effective communication for and about individuals / HSC 31
Build and maintain relationships with individuals to ensure a client centred approach / LLUK CrD04

*Mandatory competencies