Workshop Proposal: Developing and Applying an E-Learning Maturity Model in the Australian Context

Dr Stephen Marshall

University Teaching Development Centre

Victoria University of Wellington

New Zealand

Dr Geoff Mitchell

Teaching and Learning Support Services

Queensland University of Technology

Australia

Length of workshop

Half-day.

Facilities required

A room suitable for groupwork with a data projector and screen for the presenter. Participants should be able to work as groups of 6-8 people around a table.

Intended audience and degree of expertise required by workshop participants.

The workshop is aimed at educational technologists engaged in developing policy and programmes to improve the use of technology at an institutional level. Participants should be familiar with the educational technology literature and have had experience in engaging with policy and development issues at their institution. No formal benchmarking experience is required but familiarity with the general literature would be useful.

Objectives of the workshop

The E-Learning Maturity Model (Marshall and Mitchell 2002, 2003, 2004) provides a means by which institutions can assess their capability to sustainably develop, deploy and support e-learning. By adopting a Capability Maturity Model (REF) approach to assessing e-learning capability institutions can assess their ability to sustain e-learning in a manner that does not depend on the technologies and pedagogies chosen. This model has been successfully piloted in New Zealand (Marshall and Mitchell 2005; Marshall 2005) and used to both guide individual institutions understanding of their e-learning capability as well as provide useful information on the New Zealand tertiary sector as a whole.

This workshop is intended to provide an opportunity to explore how the model works, the process of conducting assessments. It is also intended to provide participants with an opportunity to explore both how the model can be adapted and expanded to meet the needs of Australian and International institutions, while also better reflecting the “common truths” that educational technologists share in how e-learning can be more effective for students, staff and institutions.

This workshop will provide participants with:

·  A detailed understanding of how the E-Learning Maturity Model works and can be applied in their institutional context;

·  An opportunity to explore the process and practices included within the model and further develop them for use in both the Australian and International contexts; and

·  An opportunity to develop skills in the evaluation of organisational e-learning capability so as to enable limited self-evaluation of their own institutional or unit capability.

A detailed description of the workshop format including activities workshop participants will be expected to engage in.

This workshop is intended to be collegial in manner, providing an opportunity for participants to both learn about the model as it has been developed to date but also an opportunity to engage with the design, processes and practices of the model so as to make it relevant to Australian and International institutions and e-learning experiences. The main part of the workshop will be conducted through groupwork, with the participants divided up into groups of 6-8 people.

The workshop is intended to include the following activities:

·  An initial presentation on the model designed to ensure a common understanding of the model and the goals of the workshop. [30 minutes]

·  Groupwork session applying the current version of the model to an example institution to build an understanding of how the model works in practice and could be applied for any institution. [1 hour]

·  Debrief of groupwork and discussion on strengths and weaknesses of the model and possible ways it can be improved. [1 hour]

·  Groupwork session examining the individual processes and practices in order to refine and develop them for Australian and International contexts and to identify additional process and practices that can be included. [1 hour]

·  Debrief of groupwork and opportunity for review and reflection.

Workshop Website and Referees

This workshop is part of a larger project which has a website that can be viewed here: http://www.utdc.vuw.ac.nz/research/emm/.

The following people have agreed to act as referees for this workshop:

NOT YET CONFIRMED

Professor Denise Kirkpatrick

Director, Learning and Teaching

Monash University

PO Box 3A, VIC 3800 Australia

Tel: (613) 9905 3147

Fax: (613) 9905 4874

NOT YET CONFIRMED

Associate Professor Wayne Mackintosh

Director, Centre for Flexible and Distance Learning

The University of Auckland

Private Bag 92019, Auckland, New Zealand

Telephone: +64 +9 3737599 ext: 82400

Facsimile: +64 +9 3737940

Workshop presenter's qualifications.

Dr Stephen Marshall from the Victoria University of Wellington University Teaching Development Centre is responsible for supporting the pedagogically sound use of technology to support teaching and learning and is responsible for the University e-learning initiatives and support. He has a particular interest in the development of policy and strategy to support and encourage the effective use of technology. He is a member of the New Zealand Ministry of Education Tertiary E-Learning Reference Group and represents Victoria University of Wellington of the board of the Elearnz consortium and at ACODE. Most recently he has lead a successful project with the support of the New Zealand Ministry of Education to assess the e-learning capability of the New Zealand tertiary sector.

Dr Geoff Mitchell … GEOFF TO COMPLETE

References

Marshall, S. (2005) Report on the E-Learning Maturity Model Evaluation of the New Zealand Tertiary Sector. New Zealand Ministry of Education, Wellington, New Zealand.
http://www.utdc.vuw.ac.nz/research/emm/Documents.html

Marshall, S., and Mitchell, G., (2002) An E-Learning Maturity Model?. In A. Williamson, K. Gunn, A. Young, and T. Clear (eds), Proceedings of the 19th Annual Conference of the Australian Society for Computers in Learning in Tertiary Education (Auckland, Australian Society for Computers in Learning in Tertiary Education)
http://www.unitec.ac.nz/ascilite/proceedings/programme.html

Marshall, S. and Mitchell, G., (2003). Potential Indicators of e-Learning Process Capability. In Proceedings of EDUCAUSE in Australasia 2003 (Adelaide, EDUCAUSE)

Marshall, S.J. and Mitchell, G. (2004). Applying SPICE to e-Learning: An E-Learning Maturity Model? In Proceedings of the Sixth Australasian Computing Education Conference (ACE2004), Dunedin. Conferences in Research and Practice in Information Technology, Vol. 30. R. Lister and A. Young, Eds. pp: 185-191.

Marshall, S.J. and Mitchell, G. (2005). E-Learning Process Maturity in the New Zealand Tertiary Sector. In Proceedings of EDUCAUSE in Australasia 2005, Auckland, NZ. 10pp

Please cite as: ASCILITE (2005). Workshop: Developing and Applying an E-Learning Maturity Model in the Australian Context

Copyright © 2005 Stephen Marshall and Geoff Mitchell

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