IT facilities, hardware and software will be continually updated through the Technology Master Plan and district strategic plan budget priorities. [III.C.1.a]
IT management has been tasked with 1) maintaining an assessment and inventory of infrastructure and equipment, and 2) submitting budget requests to support ongoing updating.
As evidence of these tasks, we have attached the following:
1)A detailed inventory taken from the campus Datatel/ERP system
2)A memo that updates the Technology Committee on IT management’s efforts to update systems on campus.
Due to overall improvements in the college-wide planning process, the IT Department has begun using the Program Improvement Objective component of Program Review instead of the “budget requests” mentioned in the last self-study.
The self-study also indicated that the IT department would be making annual reports to the President and Board of Trustees on the status of technology systems and operations. These presentations were made at Board’s “business meetings” on April 9, 2008 and May 6, 2009, and at a planning workshop on February 24, 2010.
IT staff will have currency in skills required for continuously improved IT systems. [III.C.1.a]
The college identified three tasks in support of this outcome. These tasks and the progress toward their achievement are listed below:
1)Develop and implement individual staff specific development plans to address staff training needs,
- In progress. Changes in the Human Resources department leadership have delayed the development of individual plans across the campus.
2)Expand current training provided by vendors and utilize Strata Information Group training resources,
- Ongoing. Evidence of expanded use of training by vendors is found in the attached memo from the IT Department to the Technology Committee.
- Complete. The Strata Information Group (SIG) contract ran from December 7, 2007 to June 30, 2010. During that time SIG consultants provided classroom training in support of
- General Computing
- MS Outlook
- MS Office 2007
- Datatel Query Builder
3)Management will work with the CSEA and the Human Resources department to implement the Classified Flex Program.
- Complete and ongoing. The first annual Classified Flex day was held on March 24, 2009. The second Classified Flex day was held on March 30, 2010.
In order to ensure ongoing compliance, the college planned to “Annually assess and survey IT staff regarding training programs and results. The training programs will provide the incentives and back-fill resources needed to encourage classified IT staff to take advantage of available training opportunities.”
These concepts will be reevaluated as part of a larger program developed and administered through the Human Resources department. It should be noted, however, that IT staff engaged in many training opportunities since the self-study was first published. These efforts are documented in the attached memo to the Technology Committee.
Technology resources will be deployed to enhance all programs and services. [III.C.1.d]
The IT management team and staff have been tasked with developing an IT Enterprise Architecture Plan in alignment with the Technology Master Plan. Development of this plan is on hold pending the results of the College’s Measure G bond initiative in November 2010. Passage of Measure G will significantly alter the technology needs and fiscal resources of the College.
Evidence of ongoing efforts to enhance programs and services through technology are contained in the attached memo to the Technology Committee.
The new Technology Plan will be implemented and integrated with college strategic planning and resource allocation priorities. [III.C.1.c] and [III.C.2]
The Technology Committee closely monitored the Technology Master Plan (2007-2012) throughout the 2009-10 academic year. The Technology Master Plan will be revised in the 2010-11 academic year to ensure:
- Improved sequencing and integration with the Strategic, Educational Master and Facilities Master plans.
- Better alignment with Strategic Goals and Objectives.
- Planning around the November election with the College’s Measure G bond initiative on the ballot.
- Incorporating support for technology-dependent Program Improvement Objectives as created through the Program Review process.
The new plan should also account for the effects of a college-wide Supplemental Early Retirement Plan (SERP) and a transition to in-house Information Technology managers. To facilitate this process the Information Technology department acquired a technology strategy methodology from a consulting group. The product of this new planning effort will be posted on the college website.
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