Inter-campus Delivery Requests - Fact Sheet
See also the Inter-campus Recalls – Fact Sheet

What is an inter-campus delivery request?

The ability in the Catalogue to request a Regular Loan book (item status 01) that is sitting on the shelf on one campus, for pickup at a library on the other campus. The “pickup” library then performs the loan.

Who is allowed to place an inter-campus delivery request?

McGill students and staff (borrower status 01, 02, 03, 04). This will include Faculty Spouses and Authorized Borrowers who are given the status of 03 under an FS or OT card. All other OT cards must use statuses 05 or higher.

How does it work?

STEP 1 – Book is requested by the user

For McGill students and staff – a“Request Delivery to …” screen displays when they use the “request” link for an item that is on the shelf.

This is the screen for a “downtown” book – their only option will be to pick it up at Macdonald.

This is the screen for the request for a Macdonald book; they get to choose their favourite ‘downtown’ library for pickup:

A confirmation screen shows next:

For non-McGill borrowers, this screen appears if they click on “request” for a book in the shelf. Note: there is no “Place Inter-campus Request” button.


System actions upon the placing on an inter-campus hold

1) In the catalogue, the item is flagged as requested.

In the borrower’s library account under “Requests”, it looks like this:

And expanded:

Under Items in the Circulation Module, it looks like this:

2) A Hold Request slip is printed at the owning library:

Step 2 – Item is pulled from the shelf by the owning library and sent in-transit to the pickup library

Once found, the item must be discharged. This puts the item into transit to the pickup library. A transfer slip is printed and a transfer email is sent to the pickup library.

The Catalogue shows the charge to the in-transit card:

The user sees this under Hold Requests details in their Library Account:

In Staff Mode, under Items, it looks like this:

STEP 3 – Item arrives at the pickup library and is placed on the hold shelf

Upon arrival at the pickup library, the item is discharged, and the alert to place the item on the hold shelf displays.

The user is sent email informing them that the item is on the pickup library’s hold shelf:

Miss Jane Ellen Honor Aitkens

Library Systems Office

McLennan Library

Patron ID0000033853

The following item, which you requested on October 15 2007 is ready to be picked up.

Pickup Location: Macdonald

This Hold will expire on: October 24 2007

Palermo, 1943-1977.

Blinky Palermo / [catalogue concept, Gloria Moure].

Barcelona : Museu d'Art Contemporani de Barcelona : ACTAR, 2003.

Sublibrary: Blackader-Lauterman

Call No.: N6888 P235 A4 2003

and a “hold shelf” slip is printed for the book:

Hold Request Slip
For: / Aitkens, Jane Ellen Honor
Start: / October 15 2007
End: / October 24 2007
Pickup: / Macdonald

As with any other hold, you can delete an inter-campus hold:

When you do so, the system will ask you to add a note and then it will send email to the user:

Miss Jane Ellen Honor Aitkens

Library Systems Office

McLennan Library

Reference User ID: 0000033853

The following Hold Request placed on October 09 2007 has been cancelled:

Callow, Philip.

The bliss body. --

London : MacGibbon, 1969.

Reason for Deleting the Hold Request: error

When you discharge the book, the system will send the item in transit back home (or to another pickup location):

1