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Working for Graydon
Graydon is one of the leading business information providers specialising in credit risk management, risk & compliance and marketing information. With revenues exceeding Euro 65m, Graydon is operating in the UK, Netherlands and Belgium. Our users include SMEs to multinationals that offer trade credit including major banks and other lending institutions, public sector bodies and credit insurers. Graydon assists companies in reducing the uncertainty of doing business by providing complete, differentiated and high-quality risk management services. Graydon provides access to credit information and reports on companies in more than 190 countries worldwide. The Graydon group is owned by Atradius and Euler Hermes, two of Europe's leading credit insurance organisations.
What does the position entail?
· To work seamlessly with the Inside Sales Manager and ensure the Harrow based Telesales & Lead Generation team achieves financial and activity goals on a weekly, monthly and quarterly basis
· To create and maintain a positive, productive and disciplined sales environment which highlights and rewards sales excellence whilst ensuring compliance with agreed best practice
· To help identify, nurture and retain high calibre team members
· To provide a model for the team to follow in terms of professional office conduct
· To proactively look out for and communicate new ideas which will drive over performance
· To create a fun environment that rewards success and promotes retention
What are the key responsibilities?
· Communicate activity and financial goals and performance to team members on a daily and weekly basis
· Provide regular one to one telephone call coaching and assist in advancing and closing sales & booking appointments
· Provide ongoing team and individual training, focusing on embedding best practice sales techniques
· Hold weekly one to one meetings to review performance and ensure there is an effective plan in place to drive target overachievement
· Create a structured work environment for team members, to include a daily team kick off meeting and end of day reviews
· Drive Oracle CRM compliance at all times. All opportunities & appointments must be accurately recorded and updated on the system at all times.
· Put in place and administer ad hoc incentive schemes and competitions to drive attendance, activity and results
· Provide daily and weekly management reporting and feedback to the Inside Sales Manager
· Assist with the recruitment and induction of new Telesales personnel
What experience and skills are required?
1. Previous team leader experience in a Sales environment
2. Minimum of 3 years Telesales experience
3. A high level of written and verbal communication
4. Background of working within a target driven environment
5. Excellent people skills
6. Educated to degree level or equivalent (preferably)
What do we offer?
1. Continuous sales training
2. An opportunity to learn about the credit industry and financial sales
3. A competitive compensation and benefits package
4. A challenging, fun and friendly environment
5. Recognition for your achievements
6. Regular feedback on how you are doing
Interested? then we would really like to receive your CV together with a covering letter to: . If you have any enquiries about the position, please do not hesitate to contact Tabitha Dudeney at the following email address
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