CRI Volunteer Advertisement Form

Once completed, please send this form along with a role description to the Volunteer Team.

Your advert will appear on the volunteer opportunities page at the following address: http://www.cri.org.uk/opportunities

Role title: / Reception Worker
Project name: / STAR - Lift House
Project No: / P612
Role location:
(Full address) / 6 St. Leonards Road
Eastbourne
East Sussex
BN21 3UH
No. days/hours: / 1 or 2 days a week
Advert start date: / 01.01.2016
Advert close date: / 31.12.2017
Role blurb
A few short paragraphs about the project and role, not the bullet points from the role description.
CRI Lift House, Eastbourne Substance Misuse Service Lift House offers a comprehensive drug treatment service providing a diverse array of core services concerned with the treatment and care of vulnerable adults with various complex needs.
We are looking for volunteers to join our friendly reception team to assist with day to day running of the reception area of our services.
As a volunteer you will have the benefit of regular supervision and will also be afforded the opportunity of personal and professional development through our various CRI training programmes. This is an exciting opportunity for anyone who would like to gain experience in working in this field; wants to do something positive in their local community; and would like to support a busy service.
For further information, please contact Heidi White , Peer Mentor and Volunteer Coordinator on 01323 410092 or 07500 801729 alternatively email
Your contact details
Name: / Heidi White
Email: /
Telephone: / 01323 410092, 0300 30 38 160, 07500 801729

Main tasks will include

·  Support with manning the reception desk and managing the reception space.

·  Engaging with service users and visitors accessing the building.

·  Answering the project telephone and providing a switchboard/message taking service.

·  Helping out on an ad hoc basis with administrative tasks (e.g. photocopying, filing, data entry, dealing with post and archiving)

Skills/qualities needed

·  Excellent oral communication skills

·  Good written communication skills

·  Non-judgmental attitude and willingness to engage with service users

·  Ability to maintain confidentiality and act within professional boundaries

·  Willingness to actively participate in regular supervision

·  Basic understanding of drug and alcohol issues

What you can expect

·  Volunteer induction at Eastbourne.

·  Instruction, guidance and support to carry out your role effectively

·  Reasonable travel expenses reimbursed

·  A friendly environment and a rewarding experience

·  Access to staff training courses relevant to your role

Recruitment procedure: Application form, interview and two references and DBS clearance.

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