Gennadiy Kemelmakher
e-mail:
phone: 4044092386
address: 1285 Lake Colony Dr, Marietta, GA 30068, USA
US status: Permanent Resident (Green Card)
Objective: Computer Systems or Information TechnologyFaculty.
Computer Skills:
Operating systems: Unix/Linux, Windows.
Database: strong knowledge of Oracle (including 11g), intermediate knowledge of MS-SQL, familiar with MS-Access, Sybase, DB2, BDB.
Middleware: Oracle Fusion products (WebLogic, OIM, OAM, ODSM, SOA), IBM WebSphere, Apache Tomcat, JBoss, Tibco, AmberPoint.
Programming languages: strong knowledge of Unix shell scripting and SQL/SQL-Plus/PL-SQL/postgreSQL; intermediate knowledge of Java, Java script, HTML, XML, PHP, C, C++, COBOL, Pascal, Perl.
Applications: Amdocs Billing Ensemble, T-Mobile Middleware, NICE Actimize solutions.
Platforms, tools, protocols, servers: Java (JVM, JRE, JDK, J2EE), DB tools (Oracle Enterprise Manager, SQLDeveloper, SQL Server Management Studio, Toad, Golden, SQL+, Oracle performance tuning tools), SOAP, LDAP, Visual C++, jGRASP, excursion, reflection, kenny, PuTTY, wily, ssh, telnet, ftp/sftp, http/https, Norton Commander, WinSCP, WinMerge, CygWin, vi, emax, GNU, bluefish, ladebug, gdb, top, glance, networks (TCP/IP, ARP, RIP, DNS, DHCP, SNMP, Syslog, Netflow, Netconfig, WireShark).
Methodologies: ITIL, CMMI, IBM RUP, SDLC, TQM.
QA and Source Control tools: HP Quality Center, Jira, Parature, Tracker, Expert Adviser, DDTS, Remedy, WinRun, Compuware ChangePoint, AccuRev, Borland StarTeam, CC, Documentum.
Corporate tools: Clarity, Performance Manager, DevWorkLog, Concur, reporting applications, MS Office programs.
Healthcare IT:
University graduate-level courses:
- Foundations of Healthcare IT (also taught it to undergraduate students)
- Electronic Health Record Systems & Applications
- Clinical Processes & Workflows
- Health Information Security & Privacy
Software:
during the course of academic study worked with Medicin and became familiar with other Health IT applications (Vista, CPSI, MedSphere). As a Pharmacist, I worked several years with various pharmaceutical applications in Israel.
Knowledge of HIPAA and ICD-10.
Employment History:
Part-time Instructor at Kennesaw State University 2015-present
Teaching undergraduate and graduate courses at the Department of IT, CCSE.
On-going training at CETL (Center of Excellence in Teaching and Learning)
Software Engineer at NICE Actimize 2013-present
Advanced 2nd level remote support of Actimize platforms and solutionsfor hundreds of financial institutions on 5 continents.
Providing expert technical assistance to customers, serving as liaison with R&D/QA/Management to handletickets resolution process and escalations.Diagnostics, configuration and performance tuning of software, hardware, middleware and networks.RCA. Delivering Handover presentations to customers. 24/7 on-call rotation.
Software Consultant at SESC 2012
Administration of Oracle Fusion 11g Middleware at WorldPay US customer site: WebLogic, Identity and Assess Management (OIM, OAM), Directory Services (ODSM), Service-Oriented Architecture (SOA), Http Server WebGate (OHS), Enterprise Manager (OEM).
Environment support of Production, QA and development, release management, code deployment, configuration of multiple instances and clusters, performance tuning, application maintenance, database connectivity, troubleshooting (functional, infra, network), system upgrades and integration, data validation, PCI compliance, project support, architecture design, business analyses, developing operational shell scripts, writing documentation.
Participating in management meetings and life lines with Oracle engineers, Java developers, Enterprise architects, DBA, 3d party applications, Linux system administrators, business and other teams.
Middleware administrator at Amdocs and T-Mobile 2008-2012
Administration of T-Mobile Middleware: Oracle WebLogic, SOA, OWSM, AmberPoint, Tibco BW, IMB WebSphere. Domain creation, application installation, configuration, code deployment, applying patches, performance tuning, infra support, maintenance, database connection, troubleshooting (functional, infra, network), system upgrades and integration, data validation, security certificates, multi-instance and clusters.
Participating in life lines with developers, architects, 3d party applications, system administrators, business, QA and other teams. 24/7 on-call rotation. Training new hires. Knowledge transfer, project support. Design and management meetings.
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Enterprise IT analyst at T-Mobile 2005-2008
Amdocs Billing Ensemble subject-matter expertise, operation support, system analysis and troubleshooting, investigating customer complains, change management, SOX controls, software deployment, post-deployment validation, environment maintenance and support, business analysis, presentations, project support, design of test cases, creating test data, test execution, automation, interviewing job applicants, training new hires.
Consistently received excellent performance evaluations, had several recognitions and peak achievement nominations. Came up with several ideas that significantly improved quality and efficiency of entire organization.
System Analyst at Amdocs GmbH, Germany 2000-2003
On-site at T-Mobile Germany: 1st-level and 2nd-level support of Billing Production and Testing, new versions documentation and installation. Design, development, Quality Assurance, customer relations, problem management, presentations, infra support of production and testing environments. Providing training to the customer and to internal new hires.
Received a cash reward for Production support effort.
Programmer at Amdocs Ltd, Israel 1998-2000
Software design, coding and testing, remote and on-site customer application support for Wireless Billing projects in the USA, Ireland, Israel and Germany.
Israel Defense Forces, compulsory military service 1997-1998
Pharmacist and QA Officer at Technological and Logistics Directorate of Medical Corps.
Work included creating computer-generated reports, Quality Assurance management and ISO 9001 certification process (International Organization for Standardization,
Pharmacist at Super-Pharm and other Pharmacies, Israel 1996-2000
Professional Training:
2014, NICE Actimize: Oracle performance.
2012, WorldPay, USA: courses on Records and Information Management, Code of Business Conduct and Ethics, Anti-Money Laundering.
2010-2011, Amdocs, USA: Linux administration, IT security, TurboCharger.
2009, Oracle University, USA: WebLogic System Administration.
2005-2010, T-Mobile, USA: internal courses of AmberPoint (by Oracle), Tuxedo, Product Catalog, Times Ten, Enabler, Price Plan, Change Control, Project Management, Root Cause Analysis, SQL, System Analyses, Excel Tools, Software Development Life Cycle and Rational Unified Process (by IBM).
2005, American Society For Professional Education, USA: Software Testing and QA Techniques.
2000, Amdocs Ltd, Israel: internal courses of C programming language, UNIX advanced, Oracle advanced, Test Director, RBMS tool, Configuration Control, Amdocs applications (MPS, MAF, Telephone Directory).
1999, Amdocs Ltd, Israel: Introduction to Telephony and Billing Systems.
1998-99, Amdocs Ltd, Israel: Endorsement course for programmers.
The 732-hr course included, but wasn’t limited to, the following subjects: programming basics, Amdocs applications overview, COBOL language, shell programming, VAX and UNIX operation systems, Oracle Database and SQL. The course also contained IBM and Oracle certifications.
1997, Israel Defense Forces: QA computer training, followed by ISO 9000/1 course for QA supervisors.
Academic Education:
2013 - Master of Science in IT, Southern Polytechnic State University, Marietta, GA.
1992-96 - B. Sc. in Pharmacy, The Hebrew University of Jerusalem, Israel.
Languages Proficiency:
English, Hebrew, Russian – fluent.
German – able to communicate.