Understand Users are creating a website that will provide information about short breaks in Luton and Bedfordshire.

Your responses to this survey will help us design a website that you'll enjoy using. Your views are very important to us. All the information you enter will be treated confidentially and will only be used to create the new website.

Please note: Short breaks can include daytime, evening, overnight and weekend activities, or activities during the school holidays, for children and young people with special and additional needs.

You can take this survey online instead at https://www.surveymonkey.com/s/Q572CY6.

1. Which of the following best describes you?

o  Parent or carer / o  Child up to 12 years old
o  Young person 13 – 25 years old / o  Other (please specify)
o  Health, social or education professional

2. What are your 2 top resources for information about short breaks?

o  Emails from short breaks providers / o  Printed information in brochures, leaflets or flyers
o  Websites / o  Professional referrals
o  Recommendations from family or friends / o  Other (please specify)

3. How often do you look online for information about short breaks?

o  Several times a day / o  A few times a month
o  Once a day / o  Once a month
o  More than once a week / o  Less than once a month
o  Once a week / o  Never

4. Which websites to you use to find information about short breaks?

5. Which is your favourite website for information about short breaks?

6. Why is this website your favourite for information about short breaks?

7. What 3 features are you most interested in seeing on a website for short breaks?

o  A way to book short breaks / o  A calendar of all short breaks
o  Somewhere to suggest new short break activities / o  An email reminder service for short breaks
o  Contact details for service providers of short breaks / o  Qualifications of service providers of short breaks
o  Somewhere I can provide feedback on short breaks / o  Pictures or videos of short break activities
o  Reviews of short breaks / o  Other (please specify)

8. What 3 words would you use to describe your ideal website for information about short breaks?

o  Trustworthy / o  Animated / o  Time saving
o  Entertaining / o  Basic / o  Colourful
o  Friendly / o  Accessible / o  Comprehensive
o  Informative / o  Other (please specify)

9. Do you have any other comments, questions or concerns about the new website?

Thank you for your time. Please return your completed form to your short breaks service provider who will forward it to Understand Users.