In general sense we mean “Garments” as a Dress and cloths production institution. There are different types of Garments Company like Textile miles, Buying house, Garments accessories etc. But when we use the term Garments accessories it generally means, collects the order from Buyer for different accessories and then produce it on the basis of buyers demand and also provide it to the buyer.
Now-a day’s Germanys sector is modernizing and expanding its hand in different fashion events every day. At the same time the Garments process is becoming faster, easier and is becoming wider. In order to survive in the competitive field of the Garments sector all organizations are looking for better service opportunities to provide their fellow clients.
Internship program has been included to BBA curriculum for producing talent, up-to-date and smart, efficient executives. Internship means gaining supervised experience. Internship program offers an opportunity to know the environment of a particular organization. Theoretical knowledge does not make a person perfect. To implement the academic knowledge, practical knowledge related to it is important. A perfect coordination between theory and practice is important in the context of modern business world. In order to resolve the dichotomy between theory and practice, the different university arranged Internship Program as a partial completion of BBA program. This program is necessary for every student to complete his or her academic degree. Internship program brings student closer to the business theory and practical
and thereby help them to substantiate their knowledge so that they can prepare themselves to start a successful career.
As a participant in this, I was place under EPL, Lalmatia Branch, Dhanmondi, which is well reputed for trade and commerce in Dhaka city. In preparing the report, I have incorporated the suggestion from correspondents to mention here.
This report is mainly emphasis on Operation and Marketing section in EPL comparative study with popular Garments Accessories Company. Accessories services are a difficult business, subject to many pressures. The regulatory environment, risk and capital management, reporting and compliance are all major issues demanding the attention of board and executive alike. On top of this there is still a business to run, with customers to be won or retained, costs to be managed and shareholder value to be created, all in an increasingly dynamic and international environment, where failure on any of these counts can swiftly lead to the attention of predators, both domestic and international.
Important to the success of a Accessories service organization in this complex environment is the key relationship between the revenue generating client base and the cost of the infrastructure required to service, satisfy and delight them.
This report is an important part of every student course curriculum and the gaining of his practical training. It ensures the practical knowledge on a specific matter, which is assigned to the students by their respective teachers or otherwise known as supervisor.
The Title of my report is “Identify Overall Activities of operation and Marketing Department in Export Packaging ” This report is assigned by the HR department of
EPL and approved by the Supervisor of Marketing Department, Faculty of BBA, and Northern College Bangladesh.
1.2 Objective of the study:
The ultimate objective of the study is to gain real life exposure in the Garments sector and to get a clear idea about activities of operation and marketing of garments accessories
The objectives of the study are:
*Building habit of working and learning responsibility on the duration of internee.
*To present an overview of EPL
*To appraise the task which are directly linked with Operation
*To identify problems of Operation departments
*Identify the solution of these problems and provide some recommendation.
1.3 Methodology of the Study:
The nature of this report is descriptive, so instead of doing any survey or using sampling method, observation method is used to complete this qualitative research. Most of the necessary information has been collected by face to face interview.
Population:
The study has been conducted on the Operation Activities of Export Packaging Ltd. But because of branch specific constraints it was conducted on the clients or buyers satisfaction.
Sampling Unit:Only Lalmatia branches of Export packaging area was under consideration for the sampling unit for the study.
Sampling Technique:
Random sampling is used for the purpose of the study.
# Sampling
1.Target population:total 50 clients in Export packaging Limited.
2.Elements: Which clients are involved in this Company
3.Extent: Dhaka city.
4.Sampling frame: Sampling frame for the study has collected from Export Packaging Limited.
Sample size: Clients = 50.
5.Organization experts: 3.
6.Sampling procedure: Convenience sampling procedure has been selected for this study.
1.4 Sources of Data:
The report is based on both primary and secondary data sources. Interviewing the managers and Executive of the company, talking to the customers has provided the primary data.
Furthermore, different publications of the garments, reports were the secondary sources of data.
Primary Sources:
The primary data had been collected from various sources. The different sources were:
Distribute questionnaire among selected customer to receive feedback.
Face to face conversation with the employees.
By personal interviewing and interacting customers at EPL.
Observing various organizational procedures.
Secondary Sources:
From prior research report.
From different books and periodicals related to the garments sector.
From internet
Annual report of export packaging
Published Booklet of export packaging
Various published documents.
1.5 Data Collecting Technique:
Fort the purpose of the study two methods of techniques used:
Observation
Interview
Observation:
Observation method is often used to complete this qualitative research because it is very difficult to provide any specific example from any file about certain document, as the matter is very sensitive for the buyer as well as for the accessories.
Interview:
Primarily some data are collected from face-to-face interview of different employees of EPL at Lalmatia Branch. By face to face conversation with the buyers and by personal interviewing it is easy to collect the accurate information for the study. For the purpose of this interview, customers were asked to fill up a questionnaire. Based on their answer, it is easy to justify the activities of the production department
1.6 Scope of the Study:
The scope of this report is limited to the overall description of the Organization (Only Dhaka Branches garments), its services and its position in the industry and its marketing strategies. The scope of the study is limited to organizational setup, functions and performances.
1.7 Limitations of the Report
It is an uphill task to study the on the management so the report was completed under certain constrains which were:
- Difficulty in gaining accesses to Marketing sector.
- Non‐availability of the most recent statistical data.
- As I am student it is not possible for me to collect all the necessary information.
- I had to complete this report within a very short span of time that was not sufficient for investigation.
- Lake of Experience.
CHAPTER 02: COMPANY PROFILE
2.1 BACKGROUND
Founded in 2010, as a sister concern of Abaron printers Ltd. EPL has become one of the successful organizations in
Bangladesh with Garments Accessories situated in the heart of Dhaka City, the dynamic financial centre of Bangladesh.
"Adherence to global standards and technical innovation, allied to highly-skilled and dedicated people, teamwork and totalcommitment, is the key to meeting and exceeding our client’s expectations".
The technological knowledge, and ability to bring together and manage wide-ranging experts into highly effective operationalteams, ensures consistently high standards and the constant pursuit of excellence.
From the outset, company policy has been to invest in cutting edge technologies and equipment. Latest generationcommunications technology ensures smooth information transfer and fast response - anywhere in the world.
A highly-skilled and experienced workforce - experts drawn from the UK, the Indian Sub-Continent and beyond, deliver a workethic and customer service experience that is truly outstanding.
Traditional products including Label, Zipper, Button, Hand tag, Magazine, fast turnaround financial printing and all aspects ofCommercial print, plus the ability to combine products & services into innovative and tailored integrated solutions, have fuelledthe company's success and increasing penetration of international markets.
In a traditionally exceptionally demanding industry, the skills and resources of EPL, together with the solid foundations, offerclients certainty in a challenging business world.
EPL has a wide range of international clients across both private and public sectors.
They include: International Publishers, United Nations Organizations, International Charities, Health care Bangladesh ltd.
Much of our business is contractual and current contracts includes a wide variety of Label, Zipper, Button, books, & magazines, various directories for many countries, security print (i.e. IDcards), and corporate annual reports.
2.2 Company Information
Name of Firm:Export Packaging Ltd
Office Address:House no-4/1, block- e, 5th floor , lalmatia
Factory Address:167/7 Fakirapul(Ground Floor), Mothijeel,Dhaka-10000
Date of Establishment:03rd January 2010 at Dhaka.
Trade License No. : 0317707
TIN No. : 075-300-2221/Circle-5, Zone-3, Dhaka.
VAT Registration No. : 9131092414
Financial Strength:
Our principal Bank:
Account No: 00711100154345
Name of the Bank: EXIM Bank Ltd
Gulsan Avenue
2.3 FOUNDER OF THE COMPANY
2.4 Management hierarchy:
2.5 VISION, MISSION & VALUES
We are committed to delivering maximum value to our clients helping them succeed in a constantly changing and challenging
enterprise world. Our fundamental company values enable us to perform our mission in the best way possible by means of :
_ Leveraging strong domain expertise.
_ Focus on value-added services.
_ Deploy state-of-the-art technologies.
_ Groom Competency-based organization to foster Innovation and creativity.
_ Win-win cooperation with clients and partners.
_ Effective client communication to breed reliability and trust
_ Provide right balance of business and technology to the client.
_ Establishing and monitoring easy-to-quantify performance metrics.
2.6 PRODUCT:
Magazines: The leading printer of consumer & trade magazines in the Middle East including editorial & advertising
management.
.
Financial Printing: Fast turnaround, document sensitivity, a full range of services and knowledge of industry needs - the
vendor of choice for many prestige organizations.
Stationery Products: Customized calendars, diaries, planners, greeting cards, brochures, letterheads and general stationery.
Direct Mail: Total solution design, printing, database management, personalization, fulfillment & mailing to strict schedules.
Packaging: Innovative packaging and labeling solutions for the garments soft line & hard line packaging product, medical food with other products
Garments accessories:main label, carelabel, size lebel, hang tag, heat seal, poly,photo bord, skin print, match book, woven label, sticker,pach, pocket label, carton sticker, Zipper, tab label. Also are.
# LABEL:
Label is a common accessory, which is to use in each garments. Within each garment no of label to be used more than one because there are various types of label to be used for various information. In the garment label you will get some information e.g.
Main label — name of company
Size label — Garments size
Price label Tag — Cost of garments
Composition label-fiber composition (Sometimes size in included)
Care label-Ironing & washing code, dying come (Instruction of garments care)
There sometimes also some components used out side/face side of the garment to increase the beauty or fashion of the garments is called motif. A sometimes motif bears the symbol, trademark etc.
Labels are available with various types, Qualities, & prices. Printer labels arc cheaper while labels manufactured in jacquard type label loom is expensive.
# BUTTONS:
It is also common accessories used in the garments. It ‘may work as functional part as well as decorative item, Buttons are made from Nylon Polyester, Wood Bone, Purl, Metal etc. it may have two or four holes i.e. with shank.
Attaching of button in the garments is very important, usually it is attached by the button attach machine. If lock stitch type button attaching machine. It looks stitch type button a size also varies. O.638mm.To express the button size is used. Different types of Buttons are.
Melamine button
Sandwich button
Shank button
Plastic button
Horn button
# ZIPPERS:
In the pant, trouser and jacket is a common component Metal or plastic-Teethes are used on narrow tapes of polyester or Nylons & those two series of teethes locked by a slider. Sometimes two sliders
are used within a single zipper.
Usually zippers do not shrink after wash but increase of garments, which may shrink a wash then the sipper area, may look wavy.
# ELASTIC:
Elastics are available in many sizes, shapes, stretched. The force required to stretch & elastic also various depending on types of Elastic used. The elastic used in the bottom waistband of a jacket, vest or pull over shirt etc yeas should consider using the elastic with more tractability. For pants shorts, skirts (all buttons) the elastic should be of medium strechability. Elastic suppliers usually sell elastics by gross (one gross means 144 yards) unit, but if you measure one gross length you may get 140 dyes. in most cases.
Elastic are supplied in roll form in production if you want to cut it into 20” length you should do it after relaxation of the elastic at east far a few hours
2.7 Production Facilities & Machinery list
Operation Area Details:
Office: Surface Area 1500 Sqft
Warehouse: Surface Area 3000 Sqft
Pre Press: Surface Area 1400 Sqft
Press: Surface Area 5000 Sqft
Post press: Surface Area 3500 Sqft
Work Force:
No of permanent employees: 40 ppl
No of part time employees: 20 ppl
Technical Professionals: 2+2 ppl
Maintenance: 6 ppl
Design Studio:
If you've got a concept, we've got a challenging creative solution. Our in-house designers, utilizing state of the art technology,
And can create highly effective and fit for purpose design solutions, either fully in-house or working with your own design Resources Food with other products.
The label weaving machine manufactured by M/S Jacob Muller Ag of Switzerland, are the best weaving looms manufacturer in the world. After a thorough comparison study and examination considering reliability, durability, functionality, longevity, worldwide reputation, local service availability, and most importantly, the output quality of the label itself we found label-weaving looms manufactured by Jacob Muller to best suit our requirements.
Pre-Press:
Our state of the art pre-press facility has a fully digital workflow and a team of 30 highly qualified and experienced personnelensuring world-class quality in the shortest possible time.
Machine name / Model / No of unit / noteComputer-Pentium- 4 / Centrino Core 2 Duo / 3
Machintosh / Mac Pro/ G4 / 1
Printer / (Bubble Jet & hp Laser Jet) / 1 / For Internal proofing
Scanner / Cannon / 1
Projector Slides – 2 / N/A / n/a
Plate Exposer / Germany / 1
Contract Printer / Positives are outsourced
Press
Bindery & Finishing:
Eros has a formidable array of binding and finishing equipment - the largest automated binding facilities in Bangladesh, andable to compete successfully world-wide.
2.8 Logistics:
The infrastructure, airport and deepwater seaport (world top 20 container port) in ctg, together with import /export operations, shipping interests and extensive distribution hubs enable us to export Books, Directories, Magazines and other products at highly competitive rates and in short shipment times .
2.9 Quality Systems:
Quality control and continuous improvement is an integral part of our everyday practice. All processes and operations are documented at every stage including total trace-ability and accountability at all times.EPL embraces Total Quality Management Principles and maintains strict adherence to global quality standards.
Quality control at EPL printers is a three step process. We use world famous X rite spectra eye to measure the dot gain/ color variation on pre press and press. Also there are two dedicated production manager for post press to overlook our QC department at the finishing end. So at the end of each step of printing process there is a quality control. One another area of our emphasis is on research and development. For that we engaged a specific space in our premises for lab facilities where we test GSM, Ink viscosity etc. and tailor packaging solution for our customers.
2.10 Health and Safety
All workers, whether they are permanent staff, part timers or contractors, need to be aware of issues that affect their health and safety at EPL. That is why we have a clearly stated health and safety policy which is regularly executed. Our Health and safety policy is stated below.
* Provide and maintain a healthy working environment at all times
* Ensure adequate control of health and safety risks arising from work activities;
This includes communication with clients and any use of sub-contractors
* Provide all required instruction, training, supervision and other relevant health
And safety information to employees
* Ensure that all employees are competent in the work activities they are engaged in
* Continue to consult with and update employees on all Health and Safety issues
* Provide, as a minimum, ‘generic’ risk assessments for all common tasks engaged in
By employees where risk is involved and potential danger has been identified
* Encourage all employees to take reasonable care for the health and safety
Of him/herself, fellow employees and all persons accordingly and to report
Any hazard which cannot be controlled personally to appropriate personnel.
2.11 Suppliers
At EPL we keep details of our suppliers, the origin of the substrates, ink etc. We mostly use papers from Korea, Thailand, Taiwan and the ink is solely from Japan. The varnishes that we use are also from Korea. Information about our supplier will be available for you up on your request.