Key note 4

Jack Sanger

Visiting Professor at University of East Anglia and InnsbruckUniversity

Great Britain

360º Survey for Senior Managers

Organisational Vision GMP 1
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Lacks capacity to create, communicate and implement NMHT vision to drive change / Has great capacity to create, communicate and implement NMHT vision to drive change
Leadership GMP 2
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Poor team leader. Does not lead by example. Does not make decisions based on evidence and with the participation of colleagues. / Outstanding team leader: Leads by example.
Makes decisions based on evidence and with the participation of colleagues.
Management of Complexity GMP 3
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Very limited ability to manage
complex organisational problems / Excellent ability to manage complex organizational problems
Diagnostic Skills GMP 4
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Fails to assess information,
risks, and benefits, critically; does not identify
major issues or make timely decisions. / Assesses critically, information, risks
and benefits; identifies major issues
and makes timely decisions.
Delegation GMP 5
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Delegation lacks clarity and clear authority for decision-making by direct reports / Delegation is expressed with clarity and clear authority for decision-making by direct reports
Working in teams GMP 6
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Does not take responsibility for ensuring that the team provides support, which is effective and efficient / Takes responsibility for ensuring that the team
provides support which is effective and efficient.
Communication with colleagues / GMP 7
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Unwilling to consult with colleagues. Cannot build collaborative networks / Keeps colleagues well informed. Builds and sustains collaborative networks.
Feedback GMP 8
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Is poor at giving feedback, either positive or negative, in a supportive and professional way / Gives frank feedback, whether positive or negative, in a supportive and professional way
Budget GMP 9
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Cannot stay within budget. Poor at resource prioritisation / Excellent management of budget and resource prioritisation
Time Management GMP 10
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Rarely punctual. Unable to prioritise work to maintain deadlines. Reports and written communications miss deadlines. / Always punctual and prioritises work to meet deadlines
Report Writing GMP 11
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Reports are difficult to understand and unsuitable for a wide range of audiences / Reports are easy to understand and suitable for a wide range of audiences
Professional updating and knowledge of DOH directives GMP 12
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Limited, fragmented and not current. / Extensive, well integrated and current.
Respect GMP 13
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Does not demonstrate respect for the
views of other staff. / Demonstrates respect for the
views of other staff.
Responsiveness to users, carers GMP 14
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Does not demonstrate an active involvement of and responsiveness to users’, carers’ and partners’. / Demonstrates an active involvement of and responsiveness to users’, carers’ and partners’
Mentoring / GMP 15
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Puts staff under excessive stress. Ignores the developmental needs of other staff. / Ensures that staff are not put under excessive stress and their developmental needs are addressed
Integrity / GMP 16
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Lack of professional conduct,
honesty and trustworthiness. / Always shows exemplary professional
conduct, honesty and trustworthiness.
Responsibility / GMP 17
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Does not accept responsibility for
own actions and decisions; blames
other professionals / Fully accepts responsibility for
own actions and decisions.
Motivation GMP 18
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Does not motivate and engender loyalty of staff / Motivates and engenders loyalty of staff
Presentation GMP 19
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Does not demonstrate the skills, attitudes and practices of a competent presenter. / Demonstrates outstanding skills, attitudes and practices of a competent presenter
Health / GMP 20
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Neglects his/her own health to the detriment of the organisation. / Does not neglect his/her own health.