Application Form: Service Volunteer
Thank you for considering volunteering with Greater Manchester Law Centre (GMLC), run by the community
for the community. If you are available on weekdays to work for a minimum of half a day per weekeither on reception, or carrying out advice work at our GMLC premises, please fill in your details below.
All the information you provide on this form is confidential and will not be passed on to other people or organisations. It will onlybe used to assist the GMLC in its selection process. GMLC is committed to equality andto challenging all forms of discrimination.
For assistance with completing this form or for further information, please contact us at:
Tel. 0161 769 2244or email .
Your details
Title: / First name: / Surname:Address (incl. Postcode):
Phone number: / Email:
If you are currently a student/recently graduated, please name the University
Your availability
We ask that our Reception Service Volunteers spend at least a day (6 hours, usually 9am to 3pm or
10am to 4pm) per week at our premises in Moss Side.Advice Work Service Volunteers are expected
to spend at least one full day per week.
Please mark the days and times that suit you with an ‘x’.
Reception
Advice Work
Can we call you if we need you at short notice? / Yes / No
Any other information
e.g. availability during school holidays.
Your experience – if applying for a reception services role
We need volunteers to provide a welcoming front line service to everyone contacting GMLC.
A full job description is available on request or can be found on
Working on reception / Using a client database
Dealing with telephone and email enquiries / Managing confidential information
Welcoming clients and dealing with their enquiries / Using IT computer applications such as
word processing, email, calendars
Working with the public / Signposting to other organisations
Involvement in the voluntary sector / Working in an advice or legal setting
Involved in a community activity/organisation
Your experience – if applying for an advice work role
We need volunteers to work in our Welfare Benefits Advice Team as Case Workers and Advice Support Workers. Full job descriptions are available on request or can be found on
Please mark with an ‘x’. Do you have experience in:Case work / Attending medical assessments
Welfare benefits / Calculating benefits
Representation at Tribunals / Better Off benefit calculations
Benefit application form filling / Running your own caseload
Working in the voluntary sector
General information
For many of our clients English is not their first language. If you have language skills they could be useful to us.
LANGUAGES / First language:Other languages (please list) / Oral (indicate with an “x”) / Written (indicate with an “x”)
Do you have experience of interpreting? / Yes / No
Do you have any other experience that you would like to mention,
or are there any skills that you would like to develop through your volunteering?
Why do you want to volunteer at GMLC and what do you hope to gain from the experience?
References
As part of the selection process for volunteers, GMLC’s policy is to ask for references to be taken.
Please give the names and addresses of two referees. The second can be a friend, teacher or colleagues,
but please do not include any relative or person under 18 years.
Title: / First name: / Surname:
Address (incl. Postcode):
Phone number: / Email:
Relationship: / How long have you known this person?
Personal reference
Title: / First name: / Surname:
Address (incl. Postcode):
Phone number: / Email:
Relationship: / How long have you known this person?
Final step
For monitoring purposes, please tell us where you heard about GMLC
You will be bound by GMLC’s policies in relation to confidentiality and asked to sign a confidentiality agreement.
We encourage our volunteers to join a Trade Union.
Please sign the form to indicate that you are happy to provide this information
to apply for a volunteering role with us.
If you are emailing this form, you can omit signing it. Please just enter your name.
Signature: / Date:Would you like to receive our fortnightly email newsletter? / Yes / No
We may periodically contact you by email or phone to ask for feedback on your experiences as a volunteer.
Please mark “yes” if that is ok or “no” if you rather not be contacted. / Yes / No
Please post this form to:
Greater Manchester Law Centre
Ngaryan Li
159 Princess Road
Moss Side
Manchester
M144RE
or email a copy to .
Thank you for completing the application form. We will be in touch soon. This may be by telephone,
so please make sure you have given us your daytime telephone number.
GMLC | Services Volunteer Application Form | VOL 001 1804 | Page 1 of 3