Support Coordination

Easy English Version

Contents

What is Support Coordination?2

Planning your goals3

Finding services4

Choosing your services5

Talking to services and other
organisations5

How long can Support Coordination
help me for?6

Where is Support Coordination?7

Questions8

Words in this sheet9

What is Support Coordination?

Yooralla’s Support Coordination service can
help you to:

  • plan your goals
  • find services that can help you with your goals

and

  • choose the services you would like to buy.

We can talk to you about:

  • what you need
  • what you would like to do.

We can help you find the right services for you.

Planning your goals

You goals are

  • things you need
  • things you would like to do.

Goals can be things you would like to do

  • now
  • over time
  • in the future.

Your goals may be things like

  • moving out of home
  • getting a job
  • travelling by public transport
  • managing your money

or

  • learning a new skill.

Everyone has different goals.

We are here to help you with your goals.

Finding services

Our staff know a lot about different services.

Our staff can find services that match your interests and needs.

Services for you may be things like:

  • where you live
  • activities you enjoy
  • health support you need
  • learning and training
  • working
  • volunteering

and

  • more.

We can find services for your goals and needs.

Choosing your services

When you find a service you would like to buy, we can help you to set things up.

We can help you with paperwork.

We can tell the service about your goals and needs.

Talking to services and other organisations

Our staff can talk to services for you if you
need us to.

We can talk to

  • service providers
  • government agencies
  • workplaces
  • community groups
  • doctors and other people who help with your health

and

  • more.

This can sometimes help to

  • start your service
  • answer your questions

or

  • fix problems.

How long can Support Coordination help me for?

This service can help you for

  • a short time – with a few things

or

  • a long time – for many things.

We will help you to become confident to manage your services on your own.

Where is Support Coordination?

We can come to you anywhere in Victoria.

You can choose when and where we meet.

You can also have support people with you.

This may be:

  • a family member
  • a friend
  • a professional

or

  • a carer.

Questions

You can ask questions about
Support Coordination.

Phone1800 966 725

Email

The Easy English on this sheet
was written by Yooralla. September 2016.

Images in this sheet are from

  • Softpics © Innovative Communication Programming (Ylana Bloom
    & Dolly Bhargava)
  • Photosymbols.
  • Openclipart.

Words in this sheet

Service
Organisation / A group of people
whose job is to help you with things you need.
For example, getting ready in the morning, getting around your community or learning something new.
A group of people
who provide a service
or information.

Support Coordination factsheet | 1