BOOKSTORE SALES ASSISTANT

(See the attached job description for essential duties and qualifications for this position). Under the direction of the Assistant Director-Bookstore, operate a computerized point-of-sale cash register and perform all related cashier duties as assigned; monitor student loan sales, give refunds and perform buyback duties; provide information and assistance to customers in the college bookstore and on the telephone; price, stock and display merchandise; participate in physical inventory counting and all special sales and activities; train and provide work direction to student and part-time cashiers.

STARTING MONTHLY SALARY $2,433. The Employee contributes 7% of their earnings toward the Public Employees Retirement System (PERS).

6 months 18 months 30 months 42 months

$2,557 $2,682 $2,811 $2,952

CONDITIONS OF EMPLOYMENT

Positions are designated as regular, full-time, twelve-month classified and are contingent upon funding. Must be willing to work a flexible schedule (overtime/occasional Saturday(s) required). Excellent fringe benefits include eight 32-hour workweeks during the summer. Working hours will be 10:45 a.m. to 7:30 p.m., Monday through Thursday and on Friday 7:45 a.m. to 4:30 p.m. Employment is dependent upon satisfactory employment verification, fingerprint check, and tuberculosis examination. The selected candidate must provide identification and work authorization. Physical standards for this position are available for review in Human Resources.

TO APPLY: Applicants with disabilities requiring special accommodations must contact Human Resources at least five (5) working days prior to the final filing date. Submit a District classified application to Human Resources by 4:30 p.m., September 27, 2004. Applications can be obtained from EL CAMINO COLLEGE, HUMAN RESOURCES, ADMIN. BLDG., RM. 217, 16007 Crenshaw Blvd., Torrance, CA 90506 or may be downloaded from Human Resources office hours are 8:00 a.m. to 4:30 p.m. For additional information, please refer to the El Camino College website: or JOB HOTLINE (310) 660-3809.

FAXES AND E-MAILS ARE NOT ACCEPTED

POSTMARKS AND DELIVERY VERIFICATIONS WILL NOT BE HONORED

Application must be received and clocked in the Human Resources Office by 4:30.m. on the closing date.

ISSUE DATE: SEPTEMBER 14, 2004 CLOSING DATE: SEPTEMBER 27, 2004

6/04-05

EL CAMINO COMMUNITY COLLEGE DISTRICT

CLASS TITLE: BOOKSTORE SALES ASSISTANT

BASIC FUNCTION:

Under the direction of the Assistant Director, Bookstore, operate a computerized point-of-sale cash register and perform all related cashier duties as assigned; monitor student loan sales, give refunds and perform buyback duties; provide information and assistance to customers in the college bookstore and on the telephone; price, stock and display merchandise; participate in physical inventory counting and all special sales and activities; train and provide work direction to student and part-time cashiers.

REPRESENTATIVE DUTIES:

Set up, operate and close all cash registers and cash handling systems used in retail operations conducted by the Bookstore which include, but are not limited to, the Convenience Stores, Coffee Stations, Graduation ceremonies and other special sales events.

Assist customers by providing routine bookstore information related to bookstore merchandise and services; approve checks and refunds according to established policies and procedures.

Prepare forms to process voids, overcharges, refunds, credit card transactions and other cash register adjustments.

Provide change and change cash register receipt and journal tape noting all pertinent information for balancing.

Assist with special programs, such as Veteran's Services, Scholarships, EOP&S, agency and campus department invoices; check for accuracy, determine eligibility and process forms through cash register.

Price, stock and-display-merchandise; verify marked prices and SKU numbers with shelf tags

Maintain inventory in assigned area and report low stock to buyers; participate in physical inventory preparation and counting.

Communicate with buyers to provide information related to current merchandise and stock availability; maintain current knowledge of computer software updates and versions to assist customers.

Answer telephone and provide accurate information regarding refund policies, check and charge procedures, buyback information and merchandise availability; access computer database for available merchandise and pricing.

Maintain daily cash register sign-in sheets for student and part-time workers.

Assist with a variety of special sales including caps and gowns, class rings and buy-backs.

Train and provide work direction to student workers and part-time cashiers; train cashiers on all cash registers used by the Bookstore and cash handling procedures.

Bookstore Sales Assistant (Continued) Page 2

Assist in opening and/or closing the bookstore; generate cash register reports, count and set-up drawers for next day, secure safe and lock doors.

Monitor and log all merchandise used for store use; advise Director of low operational supplies; maintain neat and orderly sales floor.

Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

Point-of-Sale cashiering and electronic banking procedures and techniques.

Basic record-keeping techniques including inventory and stock control.

Procedures applied to opening or closing a retail operation.

Methods of accurate cash register balancing, setting up cash drawers, and generating reports. Basic math.

Interpersonal skills using tact patience and courtesy.

Telephone techniques and etiquette.

Modern office practices, procedures and equipment.

Basic merchandising techniques.

ABILITY TO:

Effectively operate and understand a computerized cash register system.

Operate a computer terminal.

Read, interpret, apply and explain policies and procedures.

Resolve problems related to operation of cash registers, sales entries, refunds and adjustments. Prioritize and schedule work.

Train and provide work direction to student and part-time workers.

Establish and maintain cooperative and effective working relations with others.

Make calculations of change with speed and accuracy.

Maintain routine records.

Perform effectively in a fast paced environment.

Work overtime during peak periods.

Understand and follow oral and written direction.

Communicate effectively both orally and in writing.

Greet the public tactfully and effectively.

EDUCATION AND EXPERIENCE:

Any combination equivalent to: graduation from high school and one year of retail cashiering experience. College bookstore experience is preferred.

WORKING CONDITIONS:

ENVIRONMENT:

Fast-paced retail environment.

PHYSICAL ABILITIES:

Use arms, legs, and back to lift moderately heavy items.

Bend at the waist.

Walk and/or stand for extended periods of time.

Dexterity of hands and fingers to operate a cash register.

Reach overhead, above the shoulders and horizontally.

Classified Salary Range 19

Revised and Board Approved: September 13, 2004