ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Management CommitmentSECTION: Health and Safety / POLICY NO.: HS -1
EFFECTIVE DATE: July 1, 2008 / PAGE 1 OF 1
Policy Statement:
The Chief Executive Officer of Abuse Counseling and Treatment, Inc. is committed to providing employees with a safe and healthful workplace. It if the policy of this organization that employees report unsafe conditions and do not perform work tasks if the work is considered unsafe. Employees must report all accidents, injuries and unsafe conditions to their supervisors. Such report will not result in retaliation, penalty or other disincentive.
Employee recommendations to improve safety and health conditions will be given thorough consideration. Priority will be given to provide the financial resources for the correction of unsafe conditions. Similarly, disciplinary action will be taken against an employee who willfully or repeatedly violates workplace safety rules. This action may include verbal or written reprimands and may ultimately result in termination of employment.
The primary responsibility for the coordination, implementation and maintenance of our Health and Safety Policy has been assigned to:
Name: Jennifer Benton
Title: Safety Coordinator
The Chief Executive Officer will be actively involved with employees in establishing and maintaining an effective health and safety program, and will participate in ongoing activities, which include:
•Promoting safety committee participation;
•Providing safety and health education and training; and
•Reviewing and updating workplace safety rules.
This policy statement serves to express the Chief Executive Officer’s commitment to and involvement in providing Abuse Counseling and Treatment’s employees a safe and healthful workplace. This workplace health and safety policy will be incorporated as the standard of practice. Compliance with the safety rules will be required of all employees as a condition of employment.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Safety CoordinatorSECTION: Health and Safety / POLICY NO.: HS - 2
EFFECTIVE DATE: July 1, 2008 / PAGE 1 OF 1
The safety coordinator will be the Chief Executive Officer. In her absence, the Residential
Coordinator will assist with safety meetings and with the administration of the Health
and Safety Policies.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Safety CoordinatorSECTION: Health and Safety / POLICY NO.: HS - 3
EFFECTIVE DATE: July 1, 2008 / PAGE 1 OF 1
Responsibilities
The safety coordinator and her designee will be responsible for reviewing and updating
workplace health and safety rules based on accident investigation findings,
any inspection findings, and employee reports of unsafe conditions or work practices; and
accepting and addressing anonymous complaints and suggestions from employees.
The safety coordinator will also assist the Chief Executive Officer in updating the
workplace safety program by evaluating employee accident/injury reports to identify trends
and/or patterns, and formulate corrective measures to prevent recurrence.
The safety coordinator will assist the Chief Executive Officer in monitoring the Health
safety education to ensure that training is in place, effective and documented.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Safety CommitteeSECTION: Health and Safety / POLICY NO.: HS - 4
EFFECTIVE DATE: July 1, 2008 / PAGE 1 OF 1
Safety Committee
A safety committee has been established to assist as an objective Review Board.
Responsibilities
The safety committee will be responsible for negligence assessments in Accident/Injury
reports that fall within Review Criteria.
The safety committee will meet annually to evaluate the effectiveness of control
measures used to protect employees from safety and health hazards.
The safety committee consists of an “equal” representation of supervisory and non-
supervisory members of the organization.
Safety Coordinator: Jennifer Benton
Safety Coordinator Assistant/Safety Supervisor: Johnnie Mae Johnson
Non-supervisory Employee Member: Anna Perez
Non-supervisory Employee Member: Kerry Richer
Supervisory Employee Members:
Claudia Goode
Jill Shaffer
All Employees are invited to attend at any time and/or submit suggestions prior to the
quarterly meetings.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: General Safety InstructionsSECTION: Health and Safety / POLICY NO.: HS - 5
EFFECTIVE DATE: July 1, 2008 / PAGE 1 of 3
Housekeeping
Proper housekeeping is the foundation for a safe work environment. It helps prevent accidents and fire, as well as creating a professional appearance in the work area.
Work areas will be kept clean and neat. Garbage will be removed daily.
Caution signs/cones will be used to barricade slippery areas.
Items will not be stored in stairways.
Tools will be returned to their storage places after use.
Do not block or obstruct stairwells, exits or accesses to safety and emergency equipment such as fire extinguishers or fire alarms.
Do not place materials such as boxes or trash in walkways and passageways.
Mop up water around water fountains, drink machines and ice machines.
Material will be piled or stored in a stable manner so that it will not be subject to falling.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: General Safety InstructionsSECTION: Health and Safety / POLICY NO.: HS - 4
EFFECTIVE DATE: July 1, 2008 / PAGE 2 of 3
Lifting Procedures
Test the weight of the load before lifting by pushing the load along its resting surface.
If the load it too heavy or bulky, use lifting and carrying aids such as hand trucks, dollies, pallet jacks and carts, or get assistance from a co-worker.
Never lift anything if your hands are greasy or wet.
Wear protective gloves when lifting objects with sharp corners or jagged edges.
When Lifting
Face the load.
Position your feet 6”-12” apart, with one foot slightly in front of the other.
Bend at the knees, not at the back.
Keep your back straight.
Get a firm grip on the object using your hands and fingers. Use handles when they are present.
Hold the object as close to your body as possible.
Perform lifting movements smoothly and gradually; do not jerk the load.
If you must change direction while lifting or carrying the load, pivot your feet and turn your entire body. Do not twist at the waist.
Set down the objects in the same manner as you picked them up, except in reverse.
Do not lift an object from the floor to a level above your waist in one motion. Set the load down on a table or bench and then adjust your grip before lifting higher.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: General Safety InstructionsSECTION: Health and Safety / POLICY NO.: HS - 5
EFFECTIVE DATE: July 1, 2008 / PAGE 3 of 3
Ladders and Stepladders
Read and follow the manufacturer’s instruction label affixed to the ladder if you are unsure how to use the ladder.
Do not use ladders that have loose rungs, cracked or split side rails, missing rubber foot pads, or other visible damage.
Keep ladder rungs clean and free of grease. Remove buildup of material such as dirt or mud.
When performing work from a ladder, face the ladder and do not lean backward or sideways from the ladder.
Use a ladder or step stool to retrieve or store items that are located above your head.
Allow only one person on the ladder at a time.
Do not stand on the top two rungs of any ladder.
Do not stand on a ladder that wobbles or leans to the left or right of center or is crooked.
Do not try to “walk” a ladder by rocking it. Climb down the ladder and then move it.
Climbing a Ladder
Face the ladder when climbing up or down.
Do not carry items in your hands while climbing up or down a ladder.
Maintain a three-point contact by keeping both hands and one foot or both feet and one hand on the ladder at all times when climbing up or down the ladder.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Fire PreventionSECTION: Health and Safety / POLICY NO.: HS - 6
EFFECTIVE DATE: July 1, 2008 / PAGE 1 of 4
Fire Prevention
All firefighting equipment shall be conspicuously located, accessible, and inspected
periodically, and maintained in operating condition. An annual service check and
monthly visual inspections are required for fire extinguishers.
All employees must know the location of firefighting equipment in the work area
and have Knowledge of its use and application.
Only approved safety containers will be used for handling or storing flammable liquids
in quantities greater than one gallon.
For one gallon or less, only the original container or safety containers will be used.
When heat-producing equipment is used, the work area must be kept clear of all
fire hazards and all sources of potential fires.
A Fire extinguisher will be available at all times when utilizing heat producing equipment
Heaters will be vented to the atmosphere and located an adequate distance from the
walls, ceilings and floors.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Fire PreventionSECTION: Health and Safety / POLICY NO.: HS - 6
EFFECTIVE DATE: July 1, 2008 / PAGE 2 of 4
FIRE ALARM AND EVACUATION PROCEDURE
TWO STAFF PEOPLE
PERSON A:
Evacuate front offices. Close all doors and windows. Turn off lights and electrical equipment.
Check all rooms, including closets and bathrooms on West side (rooms facing fish market) to make sure they’re evacuated. Also check the Children’s room, and bath, the laundry room, linen room and group room and bath room. Close all doors and windows. Residents, etc. are to exit at West side back door (door near fish market).
It is the responsibility of Person A to determine whether there is a fire, a false alarm, or fire drill taking place.
If there is a visible fire, leave the building and join the others at the fence.
If there is no visible fire, go to the red fire box (behind door) in the laundry room. The key is above the box. The “annunciator” section shows 4 zones: West, East, Hallway, and Kitchen. During a fire drill al red alarm lights are lit. If it is a fire drill, skip to Reset Procedure.
During a real fire or false alarm, one or more of the red alarm lights and the corresponding amber “trouble” lights are lit. If fire is indicated by the lights that are lit, make a visual inspection for flame and/or smoke. If you see either, leave the building. The fire department will take care of the alarm and the fire.
If there is no visible fire, check the smoke detectors on the ceilings to see if the red light is lit. If one is lit, there is no fire or smoke, and you can determine the cause, i.e. steam from shower, someone smoking, or burned bacon, assume it is a false alarm and reset the system. If you can’t determine the cause, evacuate the building and allow the fire department to reset the system.
To silence bull horns inside building press button in “Annunciator Zone” where the red light is lit and then press “trouble silence” button in top section of panel box.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Fire PreventionSECTION: Health and Safety / POLICY NO.: HS - 6
EFFECTIVE DATE: July 1, 2008 / PAGE 3 of 4
RESET SYSTEM PROCEDURE
PERSON A:
1. Release buttons “Trouble Silence” and Annunciator” silence button where zone
red is lit (red light showing). Next push reset button in red panel box.
2. If you can’t reset alarm or find violation (for instance, the smoke detector that is
causing the problem), leave both buttons pushed in (Trouble Silence and
Annunciator Silence). Do not reset alarm pad.
3. Then go to linen room. Close door and face door. Look at wall on your left side
of door and alarm pad on wall. Put in code 12345. Next push test button. You
should see in display window letter F 1234, which means system checking all
zones. Then hit reset. Alarm now ready for next alarm, if need arises. (All noises should be gone).
4. Call Monitored Alarm (800) 318-9486 to report the problem, and also if it is a false
alarm. Alarm I.D. is #443-478 (fire code). Call Jennifer at 275-9817 (home) or
850-6969 (cell).
PERSON B:
Immediately go to hallway at second door and get resident’s sign our sheet at left side
of door as you enter hall and the room assignment board. Check building in case evacuation of the back yard is necessary after help has arrived.
Check all rooms, including closets and bathrooms on the East side to make sure
they are evacuated. Check kitchen, pantry, family room, group room, and group room
bath room, closing all doors and windows. Proceed out East side back door. Get all residents away from building and go to yard near Admin. Building, so that you will be at front gate. Take a head count to make sure everyone is present and accounted for. If not,
first check sign-out board. If it is a real fire, everyone should be outside. If someone is
missing, wait for the Fire Dept. at the gate and inform them. Give them the keys to the
building. If it is a false alarm, Person A will inform you if it is safe to return.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Fire PreventionSECTION: Health and Safety / POLICY NO.: HS - 6
EFFECTIVE DATE: July 1, 2008 / PAGE 4 of 4
PERSON B:
RESET SYSTEM PROCEDURE
1. Release buttons “Trouble Silence” and Annunciator” silence button where zone
red is lit (red light showing). Next push reset button in red panel box.
2. If you can’t reset alarm or find violation (for instance, the smoke detector that
causing the problem), leave both buttons pushed in (Trouble Silence and
Annunciator Silence). Do not reset alarm pad.
3. Then go to linen room. Close door and face door. Look at wall on your left side
door and alarm pad on wall. Put in code 12345. Next push test button. You
should see in display window letter F 1234, which means system checking all
zones. Then hit reset. Alarm now ready for next alarm, if need arises. (All noise
gone).
4. Call Monitored Alarm (800) 318-9486 to report the problem, and also if it is a false
alarm. Alarm I.D. is #443-478 (fire code). Call Jennifer at 275-9817 (home) or
850-6969 (cell).
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Electrical PreventionSECTION: Health and Safety / POLICY NO.: HS - 7
EFFECTIVE DATE: July 1, 2008 / PAGE 1 OF 1
Electrical
Live electrical parts shall be guarded against accidental contact by cabinets, enclosure, location, or guarding. Cabinet covers will be replaced.
Working and clear space around electric equipment and distribution boxes will be kept clear and assessable.
Exit doors will be clearly marked and lighted. Exit avenues will be kept clear.
Plastic safety caps will be used on outlets accessible to children.
Outlets will be checked for loose fitting plugs which can overheat and lead to fire.
Broken outlet plates, as well as damaged or cut electrical cords will be replaced.
Extension cords will not be used as permanent wiring, or overloaded.
Use a cord cover or tape down cords when running them across aisles, between desks or across entrances or exits.
All lamps for general illumination will have the bulbs protected against breakage.
Appliances will be situated so as not to plug too many into one outlet.
All appliances will be unplugged before cleaning.
Electrical appliances will not be used in or near a tub or shower.
Combustible materials will be kept away from heat-producing appliances.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: First-AidSECTION: Health and Safety / POLICY NO.: HS - 8
EFFECTIVE DATE: July 1, 2008 / PAGE 1 of 3
First-Aid Procedures
Each new employee will receive training and instructions from his or her supervisor
regarding Act’s first-aid procedures in their initial orientation.
Employees will also be shown the location of the First Aid kit in their respective
employment facility.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: First-AidSECTION: Health and Safety / POLICY NO.: HS - 8
EFFECTIVE DATE: July 1, 2008 / PAGE 2 of 3
Minor First-Aid Treatment
If an injury or accident occurs requiring minor first-aid treatment:
1. Inform the supervisor.
2. Administer first-aid treatment to the injury or wound.
3. Provide details for the workplace Accident/Injury report.
4. Complete the report and submit it to the supervisor.
5. The supervisor will then submit the report to the Chief Executive Officer.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: First-AidSECTION: Health and Safety / POLICY NO.: HS - 8
EFFECTIVE DATE: July 1, 2008 / PAGE 3 of 3
Non-emergency First-Aid Treatment
For non-emergency work related injuries requiring professional medical assistance,
the Chief Executive Officer must authorize treatment. If you sustain a work-related injury
requiring treatment other than first-aid:
1. Inform your supervisor.
2. The supervisor will then notify the Chief Executive Officer, and seek authorization for treatment.
3. The injured party will then proceed to the designated medical facility. The supervisor will assist in transportation if necessary.
4. As soon as possible the injured party will fill out the Accident/Injury report and submit it to the supervisor.
5. The supervisor will then submit the report to the Chief Executive Officer.
ABUSE COUNSELING AND TREATMENT, INC.
CRISIS MANAGEMENT MANUAL
POLICY TITLE: Emergency Medical TreatmentSECTION: Health and Safety / POLICY NO.: HS - 9
EFFECTIVE DATE: July 1, 2008 / PAGE 1 OF 1
Emergency Medical Treatment