TAMMY RIUSECH SWETNAM

McKinney, TX – 214.673.3595 Cell

summary of qualifications
Implemented JDEdwards software for over 12 years, using JDEdwards and various partners’ methodologies, in over 20 implementations. Was also involved in the quality assurance steps of several implementations.
Product Certified Professional of Human Resources, Benefits, Payroll and Accounts Payable applications of JDEdwards software, practicing both World and OneWorld
Provided standard JDEdwards classroom, custom workshops, and individual training of clients, consultants(JDE employees), and business partners of all Human Capital Management Applications, as well as Accounts Payable. Trained on OneWorld Payroll application prior to general release and availability.
Excellent experience in the leadership and participation of business analysis, business process re-engineering, workflow review, and interfaces/conversions with 3rd party carriers.
Involved in Quality Assurance testing OneWorld Benefits, Human Resources, Payroll, and Self Service Applications prior to general release to clients.
Nineteen years experience consulting and training on integrated Financial, Project Costing, and Payroll Management Information systems.
Experience
July 1999 – Present Sarlo Enterprises, Inc. Dallas, TX
Human Capital Management Specialist
Responsible for business analysis, training, report writing, functional implementation with technical specifications writing for following clients:
07/1999 – 08/2001 – Public Service Company – HR, Payroll, and Benefits Lead and Project Manager – 20,000-30,000 employees, 35 locations, Ambulance/Paramedic services for 68 unions around country. Technical resource for 25 interfaces/conversions for 3rd parties. Resource for 3rd party self-service and IVR implementation with JDEDwards benefits and human resources interface.
12/2001 – 04/2002 – Dairy-Manuafacturing Company – Dallas, TX - HR and Benefits, – 1,200 employees, Milk Products processing plant workforce for 4 locations.
10/2002 – 01/2003 – City and County Government - schools and pensioners – 10,000 employees and 5,000 pensioners implementation, also included report writing and 1099-R issues testing.
01/2003 – 6/2003 – Dairy-Manuafacturing Company – Dallas, TX – 3,200 employees, new acquisitions and new benefits. Spec writing for AAP reports. Support of GL and AP issues as necessary. Involved in writing Financial Reports from World FASTR reports.
7/2003 – 8/2003 – Religious Services – Dallas, TX – Implementation – All Worforce Management applications – training and support.
9/2003 – 5/2004 – Residencial Services Company – Multiple locations, national rollout team – Analysis, Scoping, Training and Implementation of HR, and Custom applications – Web Release 8.0
6/2004 –4/2006 – Dairy-Manufacturing Company – Dallas, TX – Upgrade from Xe-8.9 and 8.10 – Analysis and correction of Financial Reports converted from World to Enterprise 1. Loading Special Instructions for all applications as necessary, Net Change evaluation and testing of HR and Benefits applications, clean up of vendor and address book duplicates for conversion, user documentation for all applications including custom route management, manufacturing, and financials applications. Performed testing of new custom applications.
5/2006 – Present – Call Center Services Provider – Dallas, TX – Support of all Financial and Human Capital Management Applications. Business Analysis, set up, testing, and implementation of Self Service Benefits for new calendar year. Business Process Improvement and audits recommended.
July 1995 – July 1999 JD Edwards World Solutions Co Denver, CO
Over 16 implemenations in the following capacities:
Human Resource Management Specialist
Worked in Development assigment, testing OneWorld Payroll, Human Resources, Benefits, and Self Service applications in Denver. Performed Quality Assurance for 9 months while also getting involved with first OneWorld Payroll beta clients.
Responsible for mentoring consultants and Business Partners on Workforce Management applications, in the US-South Region prior to software and training being publicly available.
Taught first OneWorld Payroll class to beta clients and Alliance Partner prior to training and software being publicly available. OneWorld Payroll class materials were not yet developed and available from JDEdwards training department.
Responsible for managing and implementing HCM applications for clients in South Area, and OneWorld Beta clients.
Sr. HRM Consultant
Responsible for implementing Workforce Management products for the AEC vertical. Produced on time and on budget implementations with highly satisfied customers. Assisted in the conversion of balances and master files from legacy systems to JDEdwards. Performed Readiness Assessments, Post Conference Room Pilot Reviews, Periodic System Audit and Project Strategy Workshops.
Demonstrated software to prospects for salesforce.
HRM Consultant
Responsible for implementing Workforce Management products for the AEC vertical.
1988 – 1995 Concord Management Systesm/GEAC Tampa, FL
Sr. Consultant
Implemented software and trained clients on 22 applications of software for Construction Industry. Speaker at National User Conferences on various topics.
Marketing and Sales
Responsible for selling upgrades of hardware and software for existing client base. Analysis of current client needs and growth potential. Configured Networks with AS/400 co-existence. Demonstrated new products.
Response Line Supervisor / Manager
Managed response line group with responsibility of supporting twenty-two applications. Ultimately responsible for resolution of issues reported by clients, supervisory duties, and resource scheduling. Liason between Response Line and Development Group. Speaker at National User Conference on multiple topics.
Response Line Consultant
Responsible for supporting twenty-two applications, as well as System/36 and AS/400 hardware and operating system issues. Responsible for managing new release clients, testing and documenting new products. Speaker at National User Conferences. Implemented and trained clients on new software.
Education
1985–1989University of South FloridaTampa, FL
Bachelor’s of Arts Degree – Languages (Portuguese and Spanish). Some Italian and French.
Accreditations
JDEdwards Product Certified Professional and Trainer of Accounts Payable, Benefits, Human Resources, and Payroll.

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