Reports to: / Training and Facility Operations Manager
Accountabilities:
- Help fulfill the ongoing strategy and mission of Pyrotek’s training program
- Assist in the development & maintenance of Pyrotek’s technical training content, demos, presentations, and accompanying materials
- Deliver instructor - led classroom training to staff, clients and contractors
- Work with Training and Facility Operations Manager to ensure accurate, effective training content is developed and delivered on a continuous basis
- Works collaboratively across the organization to achieve team and company goals
Responsibilities:
- Maintain a good understanding of Pyrotek’s products to properly perform the duties of the Technical Writer and Trainer role
- Responsible for the delivery of Pyrotek’s Product knowledge training to its employees, clients and contractors
- Responsible for course planning, course material, certification process and, in collaboration with Product Specialists, for developing instructional materials and tools for web - based training and instructor - led training
- Work with the management and product development teams to identify learning needs, educational strategies and assist in the building of comprehensive training programs for internal and external stakeholders
- Conduct reviews with students to identify instructional goals, gaps in training and analyze learners and context to determine optimal training methodologies
- Facilitate regular training courses and ensure course quality, consistency in content delivery and methodology throughout a course life cycle
- Assist in the development of easy to use, logical training manuals and other materials necessary to facilitate technical training of warehouse and road crew
- Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
- Confer with various employees and crew to establish technical specifications and to determine subject material to be developed for publication
- Review previously published company materials and recommend revisions or changes in scope, format, content, and methods of reproduction
- Organize working sessions and ensure all necessary preparatory materials are completed and meet project timelines.
- Other duties as assigned by your supervisor
Skills:
- Proven experience as technical trainer, technical writer, and/or degree in a relevant technical field
- Knowledge of modern training techniques and tools in technical subjects
- Ability to explain concepts clearly through documentation
- Outstanding communication skills and comfortable speaking to crowds
- Excellent organizational and time-management skills
- Proficiency in MS Office products
Head Office: 201 Whitehall Dr. Suite 6 Markham, ON T. 905-479-9991 F. 905-479-3515
Las Vegas Office: 6120 N Hollywood Blvd, Suite 105 Las Vegas, NV 89155 T. 702-450-7976 F. 702-407-0853
Nashville Office: 601 Cowan St. Nashville, TN 37207 T. 615-840-6901
Lititz Office: 201 Rock Lititz Blvd. Suite 42 Lititz, PA 17543 T. 717-484-9777
New York Office: 70 North Industry Court Deer Park NY 11729 T. 631-242-6206 F. 631-254-4525
• 1-800-481-9910
*The Pyrotek group of companies includes: Pyrotek Special Effects Las Vegas, Inc., Pyrotek Special Effects Nashville, Inc., Pyrotek Special Effects Rock Lititz, Inc. and Pyrotek Special Effects New York, Inc.