Job Title: External Engagement Manager - Connecting Choices Stoke on Trent and Staffordshire

Reporting to: Contract Manager

Place of Work: Stoke on Trent based covering (Stoke-on-Trent, Newcastle-under-Lyme and the Staffordshire Moorlands)

Role Overview:

  • Leading and coordinating engagement the of project-wide stakeholdersemployers and VCSEs
  • Strategic development of work placement and volunteering opportunitiesincluding work trials
  • Engaging employers at a strategic and regional level to securing job opportunities, work experience, volunteering and Apprenticeship opportunities
  • Work with delivery partners and stakeholders to engage referral organisations and raise the profile of the project
  • Undertake outreach to directly engage participants, run roadshows and pop-up information events etc.
  • Secure relevant and accessible training opportunities linked to the local labour market
  • Work with delivery partners and stakeholders to establish inclusive Community Forum
  • Implementa contract-specific Employer Engagement Strategy to join up wider activity

GENERAL RESPONSIBILITIES:

  • Attend training as identified through reviews with your line manager and the Ixion appraisal process, or as identified by the prime contractor.
  • Work flexibly across offices, as and when directed by your line manager.
  • Be adaptable and flexible in weekly working hours to meet employer needs and early morning / evening networking and partnership events and as required
  • Undertake any other responsibilities and ad hoc duties as required by Ixion.
  • Promote the principles of Equality and Diversity and ensure that the policy is fully applied at all times.
  • Understand and adhere to all personal responsibilities under Health & Safety, Safeguarding and Prevent procedures, and ensure that the policies are adhered to at all times.
  • Ensure that the Code of Conduct, Data Protection, Harassment & Bullying, Confidentiality, Anti-Fraud, Data Security and all other policies of the Company are fully applied at all times.
  • Strictly adhere to all Ixion processes and procedures.
  • Ensure that you work to the Ixion Group’s vision, values, objectives and priorities and are strongly committed to them.

Core Competencies

All IXION employees are required to demonstrate a number of core competencies

  • Self management – manage workload effectively
  • Relationship management – develop and maintain productive relationships with your Team, Management, Clients, Partners, Sub contractors and all key stakeholders.
  • Customer and Employer focused – committed to understanding client aspirations, supporting their needs.

Attitudes & Behaviours

  • Represent IXION in a professional manner on all occasions.
  • Strive to improve practice to be creative and innovative and work towards continuous improvement
  • To adopt a co-operative approach to delivery by maintaining and promoting effective communications, sharing good practice across the organisation and with externally.

Experience and Qualifications required

Essential

  • Proven track record of consultative sales experience preferably in the Welfare to Work sector and/or within the Stoke on Trent and Staffordshire area.
  • Process and target driven with proven experience in achieving or exceeding results within a quality framework against targets.
  • To be solution focussed and proactive in the engagement of prospective employers, stakeholders and other organisations.
  • Ability to influence and capitalize on all opportunities.
  • To create opportunities and account manage effectively.
  • Proven ability to deliver bespoke presentations and pitches.
  • Demonstrable sales experience/ knowledge of working successfully with prospective employers, stakeholders and other organisations.
  • Ability to gain credibility and establish effective relationships
  • Demonstrable experience of sharing, presenting and cascading knowledge on a regular basis to a range of audiences in a variety of formats.
  • Experience of working with employer networks, agencies and Local Authorities.
  • Self starter and ability to manage own workload and deliver individual and team performance targets.
  • Work effectively as a member of a team to develop innovative and creative approaches to meet the needs of employers.
  • To competently use ICT across a range of Microsoft applications to produce documents, spread sheets, publicity materials and other relevant documentation as required and for the use of electronic sign up systems.
  • Good interpersonal skills, including working with partners via telephone and face to face.
  • Ability to set and work to SMART targets.
  • Demonstrate knowledge & understanding of safe and healthy working practices (in particular how these may also extend to young people).
  • Must be prepared to travel across the UK, if and as needed.
  • Must have a clean current driving licence and a car available for business use.

Desirable

  • Employer& Stakeholder engagement experience in the Stoke on Trent and Staffordshire area
  • Strong knowledge of the local labour market and demographics.
  • Engagement experience in the Welfare to Work Market

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IXION is committed to safeguarding and promoting the welfare of all learners/customers, and expects staff to share this commitment.

All Roles will require a basic DBS Disclosure check due to the nature of the work to be undertaken.

Contract Manager NEA Feb 2017Page 1 of 3