HEAD START

SUMMER INSTITUTE

in

FAMILY DEVELOPMENT

and

CASE MANAGEMENT

BASIC SKILLS I

for

June 26 – June 29, 2007

Presented By

The Center for Community Futures

On the campus at

The University of California, Berkeley

Dear Participants, June, 2007

Welcome to the Summer Institutes on Family Development and Case Management for local Head Start programs. We help local Head Start programs build their capacity and improve their quality. We do this by making the latest in social work theory and the most current methods of practice available for review and use by – you!

Head Start family workers, managers and policy makers from all parts of the United States are attending the six sessions of the Summer Institutes. The presentations are informative and thought provoking, and please take advantage of the opportunity to learn from your fellow participants.

We are pleased to offer this Institute as part of the Certificate on Family Development program, which is based on IM-01-08. The certificate is a 12-credit program through the California State University at Hayward (CSUH). IM-01-08 and the complete description of the Certificate program are in the material in front of Tab 1 in the three-ring binder.

This binder has a variety of resource materials. Some are used in the workshops, and others are for possible use back home. I want to thank the following people for their help in creating the Summer Institutes:

·  Anne-Therese Ageson, MSW, LCSW, our founding faculty coordinator -- from the U.C. Berkeley School of Social Welfare (now retired).

·  Allen Stansbury, who helped create and manage the Institutes. (Al is now on a 3-year nation-building assignment in Romania for the U.S. Agency for International Development.)

·  Catharine Ralph, MSW, LCSW, our curriculum consultant from U.C. Berkeley, School of Social Welfare.

·  Reymundo Anthony, MSW, the faculty coordinator for the Management Institutes.

·  Jenell Thompson, MSW, M. Ed., the faculty coordinator for the Staff and Practitioner Institutes and the Basic Skills for Entry Level Workers.

·  Teresa Wickstrom, Senior Associate at the Center for Community Futures. She is our expert on Head Start performance standards and systems.

·  Our other faculty members. (We have almost 40 this summer.)

·  California State University East Bay, California (CSUEB) for issuing college credits for the Summer Institutes, and for issuing the new Certificate in Family Development based on IM-01-08.

Please share your thoughts and observations about the Summer Institutes by completing the evaluation form. We welcome your comments to help us make improvements to future programs.

Enjoy,

James I. Masters

Knowledge Worker


2007 HEAD START SUMMER INSTITUTE

BASIC SKILLS 1** Jun 26 – 29, 2007

Based on IM-01-08

U.C. Berkeley Campus, at Unit 1, 2650 Durant Avenue (corner of College Ave)

Program at a Glance Draft as of June 18, 2007

Time / Monday
June 25
Check-in / Day 1
Tuesday
June 26 / Day 2
Wednesday June 27 / Day 3
Thursday
June 28 / Day 4
Friday
June 29
8:00 am to Noon /

Opening Session: Program Overview

Jim Masters, MS (to 9:45)
Class 1. Working Within The Agency. 10:00. Annette Howard, Oakland Head Start / Class 3. Cultural Competence
Kilolo Brodie, MSW /

Class 6. Family Assessment

Cathy Ralph, MSW, LCSW

/

Class 7. Goal Setting

Antoinette Harris, MSW
Noon-1pm / Lunch Break / Lunch Break / Lunch Break / Lunch Break
1pm to 2:15 pm / Room reg open 1:00-11:00 p.m.
Institute Reg 3:00–7:00 p.m. / Class 2. Family Involvement In Head Start
Pamm Shaw, MA
Berkeley Head Start / Class 4. Case Management
Karla Rugama, Social Worker /

Class 5. Family Engagement

Dianne Rush Woods, Ph. D. /

Class 8. Termination/

Transition
James Wogan, MSW
2:30:- 5:00pm / Class 2, continued to 4:30)
4:30 Orientation /

Class 4, continued

/ Class 6, continued /

Class 8, continued to 3:00

Wrap up

3:00–3:30 pm
Jim Masters
5:00-6:00 p.m. Reception / 4:00 Guided tour of San Francisco to 9:30 pm

** 3 Credits available from California State University East Bay. Course # HD 7400.

Either letter grade or credit.

Check our website www.cencomfut.com for further details.

/ CASE MANAGEMENT AND FAMILY DEVELOPMENT
SUMMER INSTITUES 2007
Basic Skills Session # 1 for Head Start. June 26 -- June 29, 2007
PROGRAM SCHEDULE
Check-In
Monday, June 25, 2007
2:00-11:00pm
3:00-7:00 / Room Check-in
Summer Institute Registration
University of California Unit 1
Time & Location DAY 1 -- TUESDAY, June 26, 2007
8:00 am-
9:45 am
Assembly Room /

OPENING SESSION

Program Description and Overview

Jim Masters, M.S.
10:00-
12:00 pm /

Workshop 1. Working Within The Agency

Annette Howard and colleagues, Oakland Head Start
Performance Indicator(s) from IM-01-08:
·  Provide orientation on philosophy of program and services provided;
·  Work with other program staff to support interactive literacy activities between parents and their children;
·  Serve as a productive team member on an interdisciplinary team of professionals;
·  Perform record-keeping and internal and external reporting tasks in a timely and objective fashion;
·  Contribute to and participate in strategic planning, program self-assessment and other efforts to improve program services and agency responsiveness to families
Homework in Course HDEV 7401:
1)  Describe the philosophy of YOUR HEAD START program and the services it provides.
2)  Describe 3 activities in which you have worked with other program staff.
3)  Describe 3 ways served as a productive team member in your agency.
4)  Obtain statement from supervisor that you are performing recording keeping and reporting tasks correctly and in a timely manner.
5)  Describe your participation in strategic planning, program self-assessment or another effort to improve program services.
Noon-1:00pm / 1 Hour Lunch Break
Tuesday
1:00-4:30pm
Assembly Room / Workshop 2. Family Involvement In Head Start
Pamm Shaw, M.A.
Executive Director, Berkeley Albany YMCA Head Start
Performance Indicator(s) from IM-01-08:
·  Conduct outreach, recruitment, and enrollment;
·  Provide and/or coordinate training and educational opportunities for parents;
·  Engage parents in volunteering, community service and other ways of contributing to program activities and services.
·  Promote and support parent involvement and leadership throughout the program
Homework:
6)  Describe your agency’s outreach and recruitment programs, and enrollment procedures.
7)  Describe at least 3 ways you have provided or coordinated training and educational opportunities for parents.
8)  Describe 3 ways you have engaged parents in volunteering, community service and other ways of contributing to program activities and services.
9)  Describe 3 methods you have used to promote and support parent involvement and leadership throughout the program.

4:30 pm – 5:00 pm. Assembly Room.

ORIENTATION:

1. College Credit – all participants can get college credit.

2. How the Homework Courses relate to the Classroom Courses

3. Certificate in Family Development, from California State University East Bay, at Hayward

5:00 – 6:00. RECEPTION

DAY 2 - WEDNESDAY, June 27,2007
8:00 am-
10:15 am
Assembly Room / Workshop 3. Cultural Competence
Kilolo Brodie, MSW
Performance Indicator(s) from IM-01-08:
·  Be knowledgeable about and sensitive to each family's values, beliefs, traditions, cultural influences, makeup, and circumstances;
·  Work with families representing different cultures using a culturally competent and flexible approach.
·  Identify and reflect on personal values, experiences and biases that facilitate and present barriers in working with certain groups of people
Homework:
10) Describe your work with a family of a culture different than your own. Be specific about how you used your knowledge of and sensitivity to the family’s values, beliefs, traditions, cultural influences, make-up and circumstances.
10:15-10:30 am / 15 Minute Morning Break
10:30 am - Noon
Assembly Room / Workshop 3, continued.
Noon-1:00 pm / 1 Hour Lunch Break
1:00 pm-
2:15 pm
Assembly Room /

Workshop 4. Case Management

Karla Rugama, MSW

1.  Characteristics of case management
2.  Differences between crisis intervention and psychotherapy
3.  Functions of a Case Manager
4.  Intervention techniques
5.  Indicators of successful intervention
6.  Common mistakes
7.  Practice Issues
Performance Indicator(s) from IM-01-08:
Make decisions and act based on family support principles, theories, practices, and code of ethics
Homework:
11) Describe in 1,000 words or less family support principles, theories, practices, and code of ethics.
2:15-2:30pm / 15 Minute Afternoon Break
2:30-4:00 pm
Assembly Room / Continued
Evening
4:00-9:30 pm /

Optional Guided Tour of San Francisco. Hosted by the Center for Community Futures

Buses will depart on Durant Avenue side.
(Dinner is on your own). Tour Guide: Reymundo Anthony, MSW
DAY 3 - THURSDAY, June 28, 2007
8:00 am-
12:00pm
Assembly Room /

Workshop 5. Engagement

Dianne Rush Woods, Ph.D.
Instructor, California State University at Hayward and U.C. Berkeley
Engagement is the first step in the six-step process of case management (engagement, assessment, goal setting, interventions, measurement/evaluation, termination/transition). The engagement process is how the positive working relationship is initiated. There are sixteen elements of the engagement process, each of which is reviewed and discussed in this workshop. The linkage to assessment is also discussed.
Performance Indicator(s) from IM-01-08:
·  Establish and maintain ongoing partnerships based on trust with families;
·  Communicate effectively using appropriate verbal and nonverbal messages and reflective listening skills;
·  Coach, consult, educate, and utilize counseling skills, where appropriate;
· 
Homework:
12) Describe the engagement process with a family with whom you have worked.
12:00-1:00pm / 1 Hour Lunch Break
1:00-5:00 pm
Assembly Room /

Workshop 6. Assessment

Cathy Ralph, MSW, LCSW
U.C. Berkeley School of Social Welfare
This workshop reviews the key principles of assessment, creates a framework for assessment related to Head Start program performance standards, and reviews frequently used assessment methods and tools. The recording of information and the linkage with goal setting is also discussed.
Performance Indicator(s) from IM-01-08:
·  Implement strategies including home visits to learn about families and the changing community.
·  Develop strengths-based assessments with families that describe their goals, strengths, resources and support networks, as well as necessary services and supports;
·  Identify common interests and needs of parents in order to plan appropriate activities
Homework:
13) Write an assessment for this same family using the assessment guide provided in the workshop.
DAY 4- FRIDAY, June 29, 2007
8:00-10:15am
Assembly Room / Workshop 7. SMART Goal Setting –Realistic, but Challenging Goals
Antoinette Harris, MSW.
Kinship Care Coordinator, Families First.
This workshop reviews the characteristics of SMART goals, the range of goals that might be considered in a Head Start program, the time frame for goal accomplishment, how progress toward the goals will be measured, and the responsibilities of the involved parties in achieving the goals.
Performance Indicator(s) from IM-01-08:
·  Develop, in partnership with the family, an individualized family plan;
·  Facilitate families' problem-solving and teach problem-solving skills;
·  Follow-up with the family on the progress toward meeting their goals and any needed revisions to the plan
Homework:
14) Using the SMART methods of case management goal setting, write an intervention plan for this family.
10:15-10:30 /

Morning Break

10:30-12:00pm / Workshop 7, continued
12:00-1:00pm / 1 Hour Lunch Break
1:00-3:00 pm
Assembly Room / Workshop 8. Termination: Services during and after transition
James Wogan, MSW.
This workshop will cover the following:
1.  Overcoming parental distrust and fear of the educational system
2.  Orienting parents to elementary schools
3.  Teaching parents how to relate and effectively advocate for their children
4.  Transferring information regarding the child and family to new school
Performance Indicator(s) from IM-01-08:
Assist with transitions to other programs, communities and schools.
Homework:
15) Write a plan for termination and/or transition of services for this family.
3:00 pm – 3:30 /

Wrap-up: Program Recap, Review, Evaluation

Certificates of Completion

Jim Masters

Adjournment


Summer Institute 2007 Presenters for Basic Skills 1

9

Kilolo Brody, MSW

Title IV-E Child Welfare Coordinator

California State University East Bay Foundation

Antoinette Harris, MSW

Kinship Care Coordinator

Families First

Concord, CA

Annette Howard

City of Oakland Head Start Program

Department of Human Services

150 Frank H. Ogawa Plaza, 5th Floor

Oakland, CA 94612

Ph: (510) 238-3165

Jim Masters, M.S.

Center for Community Futures

PO Box 5309, Berkeley, CA 94705

Ph: (510) 339-3801

FAX (510) 339-3803

Cathy Ralph, MSW, LCSW

Pamm Shaw, M.A. Executive Director

Berkeley Albany YMCA Head Start

2009 10th Street

Berkeley, CA

James Wogan, MFT, MSW

Mt. Diablo High School

Diane Rush Woods, Ph.D.

CSUEB Sociology & Social Services

Meiklejohn Hall Room 2989

25800 Carlos Bee Blvd

Hayward, CA 94542

Karla Rugama, MSW

San Mateo County Children & Family Services

2415 University Ave

East Palo Alto, CA 94303

10

The Presenters for Basic Skills 1 in 2007

Kilolo Brodie, MSW

EDUCATION

PhD Candidate Howard University School of Social Work, Washington, DC

Exp. 12/05 Dissertation: An Exploratory Study Examining the Impact of Agency Environment on the Process of Family Group Conferencing

MSW California State University Stanislaus, Turlock, CA

5/98 Master of Social Work

California State University East Bay Foundation, Inc., Hayward, CA. Title IV-E Child Welfare Project Coordinator: Responsible for student recruitment and academic advising; developing curriculum; teaching foundation and advanced field seminar; being a liaison to field instructors and agency representatives; fostering community-based relationships; overseeing programmatic and fiscal project functions.

Annette Howard

Service Area Coordinator

City of Oakland Head Start Program, Oakland, CA

Service Area Coordinator

Responsible for planning and coordinating the integration of services, agency goals, and objectives, at the site level. Assure quality of services delivery according to federal, state, and local guidelines. Monitor enrolled children, families’ plans, and activities. Responsible for the supervision of the Center Directors, monitoring of program systems, and generating progress reports. Assisting in grant proposal research and development.