Judicial Child Support Collaboration
Maureen Leif, J.D
- Introduction
- Objectives for the training
- Create a Vision
- Develop Strategies
- Provide Concrete Examples/Case Studies for Brainstorming
- Discussion and Brainstorming ideas together?
- Vision
- Collaborative work begins with a vision that arises from the needs and interest of those involved in the partnership
- Vision should be, “imaginable, desirable, feasible, focused, flexible, and communicable”
- The act of creating a vision is by its nature an exercise in collaboration
- How do you create a vision?
- Examples of how to create a vision
- Examples of Collaborative Objectives in the child support domain
- Enhancing financial and emotional support for children
- Sustaining application of uniform standards and practices
- Improving customer service
- Promoting information sharing
- Furthering a holistic approach to addressing the needs of families
- Improving performance for courts and child support agencies
- Strategies
- Collaboration is based upon effective communication among people and organizations who can readily perceive the benefit are (1) improving the quality of work (2) improving the circumstances of the families receiving child support services
- Cross-Training
- Federal Performance Measures
- Court Performance Measures
- Logistics
- Develop an agenda
- Focus on the common client i.e. children and families
- Use the initial meeting to develop a vision
- Discuss a process for inter-agency communication
- What additional stakeholders need to be at the table
- Discuss schedule – how often are you going to meet?
- Invite the Right People
- Invite the Decision-Makers
- Consider having a neutral third party facilitate the conversation
- Premise the collaboration as an on-going endeavor not a one-time event
- Explain Roles and Responsibilities
- Explore each agencies points of pain
- Develop vision together and strategic plan to tackle points of pain
- Building relationships and trust are the keys to a successful partnership
- Examples
- Colorado Child Support Huddle
- Michigan Child Support Leadership Council
- Child Support Commission
- Cross-Training Webinars/Teleconference Trainings
- Problem Solving Court Models
- Site Visits
- Cross-Collaboration on Outreach
- Regularly Scheduled Information Sharing
- Opportunities to share data/share technology resources
- Resources
- OCSE Judicial Child Support Task Group Collaboration Guide
- Link to Colorado DISH project
- Link to IL CSIDE Project
- Harvard review article on Post Mortem
- OCSE Article on Child Support Huddle
- John P. Kotter, Leading Change, Harvard Business School Press, Boston, MA 1996
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