Public Health Nursing - New Contact Details (PHN hubs)
We have been working to improve the way our service is structured to make it easier to access the service and improve responsiveness and equity of service.
This involves the establishment of 4 community hubs for Public Health Nursing (Health Visiting and School Nursing) in Devon.
The hubs are a single point of contact for families and professionals for all Public Health Nursing Services across a specified geographical area. They bring together clinicians and administrative processes for phone advice, scheduling appointments, and triaging referrals and information received. Clinical service delivery continues to take place in local areas where many practitioners remain based but they will no longer be contacted via local bases.
The Southern hub went live 3rd May 2017 and covers the areas of Teignbridge (Newton Abbot, Teignmouth, Dawlish, Exminster, South Dartmoor and Teign Valley), South Hams (Ivybridge, Yealmpton, Modbury, South Brent, Totnes, Dartmouth, Kingsbridge) and Tavistock
The Exeter hub went live 26th of July 2017 and covers the whole of Exeter City, Crediton and surrounding areas including Newton St Cyres, Upton Pyne, Branford Speke, Thorverton, Shobrooke, Cheriton Fitzpaine, Copplestone, Yeoford, Lapford, Bow, Morchard Bishop,Cheriton Bishop & Chawleigh
We are moving towards full implementation of The Eastern hub with go live dates below:
15th January 2018 – Clyst, Seaton, OSM, Axminster & Honiton
29th January 2018 - Exmouth & Sidmouth
12th February 2018 - Cullompton
26th February 2018 – Tiverton
Processes are in place to redirect calls and post from existing local bases and communication is taking place with all stakeholders. However we would appreciate your support in cascading the relevant contact details within your service and to any families who wish to contact us to ensure as smooth a transition as possible.
Dates are still to be confirmed for the Northern hub. Further communication will follow but the Northern hub will cover North Devon, Torridge and Okehampton.
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