April 30, 2015

To: All Customers Doing POP Discounting by Card Type

Important Message! Action May be Required!

From time to time, changes must be made to the BP Card Deck. This is accomplished by sending an updated card table to the Viper software in the V-900 and V-920. In most cases, these downloads are done quickly, and with no site impact. The table changes apply during the next end of day.

Table changes have been made to add the new Synchrony Financial BP Visa and BP Gas Card, and after testing, have begun to be deployed. This new card tablechanges the POP Discounting configuration for some POS systems, when deployed to sites usingthe POP Discounting feature. This resultsin the loss of discounts for the cards originally chosen and adding unintended discounts to other cards.

URGENT ACTION!

If you are using POP Discounting by Card Type, you must turn this function off until the new Synchrony card tables are deployed by May 15, 2015.

Failure to disable POP Discounting will result in changes to your discounts by card type when you receive the new card table. By turning this feature off, these downloads can be completed by the deadline without unexpected changes to POP Discounting.

Beginning May 18, 2015, or upon receiving an “all clear” message from my team, your sites may return to using POP Discounts by Card Type. Before turning this feature back on, each site must reconfigure the POP Discounting settings.

If you have any questions about how to disable and re-enable POP Discounting by Card Type correctly, you can contact your POS vendor’s help desk, or your local service tech. For additional information, contact Jim Williams at .

Since this download impacts primarily Verifone POS customers, the instructions for disabling this feature are included on the following pages.

Sincerely,

Nancy Tosto

Payment Systems Manager

Instructions for Disabling POP discounting:

Verifone Ruby Only

  1. Exit Sales
  2. Arrow to Manager and press ENTER
  3. Arrow to Configuration and press ENTER
  4. Arrow to Sales Configuration and press ENTER
  5. Arrow to POP DISCOUNT ENABLE press ENTER
  6. Press NO
  7. Press Enter
  8. Press EXIT till you are back at the switcher
  9. Repeat steps 2 – 5 to verify the change has been saved.
  10. Arrow to Fuel Manager
  11. Arrow to Initialize Fuel
  12. Press ENTER
  13. Press 2 for Full Initialization
  14. Arrow to Initialize DCRs
  15. Press ENTER
  16. Arrow to Download TO ALL DCRs
  17. Press ENTER
  18. Press EXIT till you are back at the switcher
  19. Return to sales or other functions as desired

Verifone Ruby/Sapphire

01.Exit Sales

02.Arrow to System SETUP and Press ENTER

03.Arrow to Manager and press ENTER

04.Arrow to Configuration and press ENTER

05.Arrow to Sales Configuration and press ENTER

06.Arrow to POP DISCOUNT ENABLE press ENTER

07.Press NO

08.Press Enter

09.Press EXIT till you are back at the switcher

10.Repeat steps 2 – 5 to verify the change has been saved.

11.Arrow to Fuel Manager

12.Arrow to Initialize Fuel

13.Press ENTER

14.Press 2 for Full Initialization

15.Arrow to Initialize DCRs

16.Press ENTER

17.Arrow to Download TO ALL DCRs

18.Press ENTER

19. Press EXIT till you are back at the switcher

20.Return to sales or other functions as desired

Verifone Sapphire/Topaz

01.Log into Sapphire Configuration Manager using site user name and password

02.Use Mouse to Navigate to Fuel Manager and left click

03.From the drop down menu select POP DISCOUNT

04.The POP Discount Configuration window will load

05.Uncheck the POP Discount Enable checkbox

06.Click on the Save button

07.Click on Send To Sapphire button to save changes

08.Using the mouse, navigate to and select Fuel Manager  Initialization  Full Fuel Initialization

09.A message box advising the initialization has been sent will display

10.Click OK to dismiss the message box

11.Using the mouse, navigate to and select Fuel Manager  Initialization  Full Fuel Initialization

12.The download to DCRs message box will display.

13.

14.Verify that the ALL DCR’s option is selected in the drop down box

15.Click on OK to send the download to ALL DCRs

16.The DCR Download Successfully Sent message box will display

17.Click on OK to dismiss the message box

18. Process completed. Log out of Sapphire Configuration Manager