Name______Course Title______Date______
NSCC General Education Learning Outcome #6: “Work and communicate effectively in groups”
Criteria of Student Proficiency / Not Observed (0) / Emerging Awareness (1) / Developing Practice (3) / Responsible Leadership (5)
Listening Skills:
- Listening for patterns of connections.
- Listening with all of one’s senses not just one’s ears.
- Listening for feelings.
- Asking open-ended questions to clarify confusion.
- Restating the expressed idea in one’s own words.
- Summarizing essential concepts and/or processes.
- Refining the content of one’s statement or position based on the contributions of others.
Relational Skills:
- Creating an amiable space that validates another person’s voice and participation.
- Displaying curiosity about the other’s view and way of communicating.
- Choosing language and non-verbal behavior (eye contact, nodding of the head, leaning forward) that is enabling of others.
- Willing to examine your own thinking in relationship to what another person is saying.
- Introducing personal examples to clarify or illuminate an idea.
- Taking personal responsibility to come prepared and be engaged.
- Maintaining the continuity of the topic in chaotic moments in order to investigate their potential for learning.
- Demonstrating awareness that one’s behavior affects the group’s effectiveness.
- Checking with others to ensure that other group membersfeel a sense of belonging, safety and participation.
- Honoring the unique perspectives and experiences of individual members.
Facilitating Skills:
- Initiating a ritual of welcome.
- Clarifying the group’s purpose and goals.
- Identifying essential ground rules, concepts or questions.
- Asking insightful questions for clarity and to stimulate further group responses.
- Calling attention to connections among the contributions from group members
- Inviting others’ participation.
- Maintaining the group’s focus and well-being.
- Celebrating the experience of teamwork.
Demonstrates an emerging awareness that successful facilitation includes both the relational and process skills that help a group work together effectively.
Demonstrates an emerging awareness that group facilitation includes helping create a climate where each group member feels a sense of belonging and comfortableness in the group. / Demonstrates several of the criteria. / Demonstrates an understanding and effectively applies a majority of the criteria.
Listening Skills __/5Peer Assessment ___
Relational Skills __/5Self Assessment ___
Facilitation Skills __/5Faculty Assessment ___
Total Score:
Comments/Suggestions for Improving Learning:
7/30/08