DRAFT DIABLO VALLEYCOLLEGESLO PLAN FOR Disability Support ServicesDate of Completion:

GOALS Institutional (Select one) General Ed. Transfer Developmental Ed / Contact Person: / Ext.
Program (Select one) Academic/Vocational Support / Course / Course Title and Number:
GOAL STATEMENT: The goal of the DSS services is to enhance students’ ability to comprehend course material(similar to objective 3).
Expected
Student Learning Outcome / Methods of Assessment / Measurement Criteria / Summary and
Analysis of Data / Use of Results and
Modifications
Plan in spring semester, Year: / Years 1 and 2: Plan in spring semester; implement in fall and following spring / Year 2: Spring semester / Fall semester to accommodate program review cycle
1. Students who are eligible for and utilize notetaking services will demonstrate a greater understanding of course content and expectations.
2. Students who are eligible for and utilize tutoring services will demonstrate a greater understanding of course content and expectations.
3. Students who are eligible for and utilize alternate media services will demonstrate a greater understanding of course content and expectations.
4. Students in the DSS program will demonstrate an understanding of the Web Advisor system and have the ability to use it for a variety of reasons, including enrolling, financial aid, ed plan, and transcript review. / 1a. Comparative analysis of students who are eligible for and utilize notetaking services vs. those students who are eligible who don’t use notetaking services.
1b. Survey of students using note taking services
2.Comparative analysis of students who are eligible for and utilize tutoring services vs. those students who are eligible who don’t use tutoring services.
3. Comparative analysis of students who are eligible for and utilize alternate media services vs. those students who are eligible who don’t use alternate media services.
4a. The college will track the number of DSS students who access the Web Advisor over time to determine how often and for what reasons.
4b. Survey of students in DSS students / 1a. Students receiving notetaking services will achieve a 10% higher retention rate and a 5% higher success rate than those students who are eligible for but do not utilize notetaking services.
1b. 80% of students who use the note taking services will indicate that the services helped them to succeed in their courses.
2. Students receiving tutoring services will achieve a 10% higher retention rate and a 5% higher success rate than those students who are eligible for but do not utilize tutoring services.
3. Students receiving alternate media services will achieve a 10% higher retention rate and a 5% higher success rate than those students who are eligible for but do not utilize alternate media services.
4a. The proportion of DSS who access the Web Advisor will increase by 5% each term.
4b. The proportion of DSS students who use Web Advisor for more than one reason will increase by 5% each term.
4c. 80% of students who receive DSS services in Web Advisor will answer that they use the technology for in 3 out of 4 areas. / 1. Data will be reviewed and analyzed at the conclusion of each semester. Summary and interpretation will be conducted by the student services area as a part of Program Review updates.
2. Results will be summarized and interpreted by DSS staff when it becomes available.
3. Results will be summarized and interpreted by DSS staff when it becomes available.
4. Results will be summarized and interpreted by DSS staff when it becomes available. / 1. Results will be analyzed to determine if results would indicate needed changes in services, procedures, policies, or budget to improve student outcomes.
2. Results will be analyzed to determine if results would indicate needed changes in services, procedures, policies, or budget to improve student outcomes.
3. Results will be analyzed to determine if results would indicate needed changes in services, procedures, policies, or budget to improve student outcomes.
4. Results will be analyzed to determine if results would indicate needed changes in services, procedures, policies, or budget to improve student outcomes.

Draft 1/31/06