Deposit Operations Specialist
Department: Deposit Operations Department
Reports to: Deposit Operations Manager
Position Summary
Responsible for performing the daily tasks related to Deposit Operations. Ability to meet processing deadlines and work in a fast pace environment. Ability to perform timely and accurately while effectively communicating in a collaborate environment.
Primary Job Tasks and Responsibilities
All teams tasks include but not limited to:
· Interacts and supports branch offices, cash management and other customer facing departments relative to areas of concern involving deposit products and related services
· Communicate effectively with core processor and other third party providers to resolve issues with deposits, electronic banking, adjustments, and returns
· Develops and maintains working relationship with all levels of management, staff and customers
· Participates in the ongoing development of department procedures
· Assist with audit and compliance requests
· Preforms other duties as assigned
Exception Processing Team tasks included but not limited to:
· Processes exception items on all deposit related applications
· Coordinates with branch staff for all NSF and returned deposited items on customer accounts. Coordinates with HR and the Chief Operations Officer on all NSF items on employee, Officer and Director accounts
· Performs general clerical duties to include but not limited to: statement, notice, IRD and CD check printing, photocopying, faxing, mailing, scanning and filing
Administrative Processing Team tasks included but not limited to:
· Performs file maintenance reviews on deposit applications
· Reviews various system generated activity and exception reports
· Performs new account review on all deposit related applications
· Tracks document and deposit account exceptions
· Processing and management of IRA and HAS accounts
· Management of escrow and broker related products
· Performs all change of address requests
· Performs monthly data integrity reviews related to the deposit applications
· Management and reporting of the IOLTA and MAHT programs
· Regulation D account monitoring on money market and savings accounts
· Other administrative tasks as assigned
Electronic Banking Processing Team tasks included but not limited to:
· Process both incoming and outgoing wires in accordance with bank policy and procedures
· Timely processing of ACH transactions, including exceptions, adjustments and returns.
· monitors ACH exposure for all ACH originators
· supports ATM/Debit related questions from branches
· processes EFT error resolutions
· reviews mobility deposit exceptions
· supports online banking platform which includes business bill payment setup, issuing of tokens and RDC scanners to cash management clients
· Other electronic banking tasks as assigned
Revere Bank Culture
· Maintains a thorough working knowledge of all laws and regulations, as well as Bank policies and procedures applicable to the position, and satisfactorily completes all required compliance training
· Maintains confidentiality of organizational and customer related information
Most Recent Update 12/7/17
Deposit Operations Specialist / 2Skills Needed
Most Recent Update 12/7/17
Deposit Operations Specialist / 2· Confidentiality
· Attention to Detail and Accuracy
· Initiative
· Reliability
· Communication Skills – Verbal & Written
· Judgment
· Teamwork
· Proficient in MS Office
· Excellent Math Skills
· Strong Analytical Skills
Most Recent Update 12/7/17
Deposit Operations Specialist / 2Most Recent Update 12/7/17
Deposit Operations Specialist / 2Education/Experience
Most Recent Update 12/7/17
Deposit Operations Specialist / 2· High School Diploma or GED
· One to three Banking/Operations experience preferred
· Working knowledge of Microsoft Word, Excel, PowerPoint
Work Environment
· Office Environment
· Ability to multi-task and communicate with a team environment
· Ability to meet and manage multiple processing deadlines
· Proficient in Premier and related ancillary applications
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
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Employee Signature Date
Most Recent Update 12/7/17
Deposit Operations Specialist / 2Most Recent Update 12/7/17