Dear South America Insider,
Your stay in Latin America is coming to an end. We hope that you have enjoyed your time and that all your expectations have been met. We are continually trying to improve our programs and, therefore, kindly ask you for feedback about your stay in Latin America and your experience with South America Inside.
Your comments are very important to us and help us to improve our services.
We have prepared the following feedback form. Please take some time to fill it out as complete as possible. Of course, your answers will be kept confidential and are for internal use only. It is not important to be "nice" or "mean", but rather to review your stay and evaluate it as objectively as possible.
If you want to share your experiences with others and inspire others to participate in a stay abroad program in Central or South America, we would appreciate receiving your testimonial (see last page), along with your most beautiful snapshots during your time abroad.
Please send us the feedback form, together with your optional testimonial and photos, to or directly to your contact person at South America Inside. We are looking forward to reading about your experiences!
Thank you very much!
Your South America Inside Team
Feedback Form
Your Name: Your Email:
1. In which of the following programs have you taken part?
Spanish Course
Internship
Working Holiday
Farm Stay
Volunteer Work
Accommodation
2. Feedback about your Spanish Course
a) In which city have you done your language course? City:
b) How would you rate your language course?
Quality of the teacher/ the class
Learning progress
Service at the language school
Free time activities offered by the school
Cost-performance ratio
Overall evaluation of the
language course
General comments or suggestions about your language course:
3. Feedback about your Program
a) In which company/organization have you realized your program?
Company name: Booking No.:
b) How would you rate your program?
Interesting work duties
Work atmosphere
Mentoring through the
contact persons
Improvement of Spanish
Reference to your studies/
your work at home
Professional benefit
Food (if included in program)
Accommodation (if included
in program)
Overall evaluation of the program
Would you recommend the company/organization? / Yes / No
Why / why not?
3a. Feedback about your Program
Please briefly describe a typical day during the execution of your program. This is very helpful for us to review our program descriptions and give detailed information to future participants.
4. Feedback about your Accommodation
a) Where did you live during your stay in Latin America?
Landlord: Address:
b) How would you evaluate your accommodation?
very good / good / bad / very badCleanliness
Furnishing of the room/apartment
Social interaction with your flat mates/host family
Access to public transport
Price-service ratio
Overall evaluation of the accommodation
Would you recommend the accommodation? / Yes / No
Why / why not?
5. Have you been to South America before?
Yes, time(s)
No
6. Feedback about South America Inside
a) How did you learn about us?
Recommendation from:
Internet, on the following website:
Other:
b) Did you contact other agencies prior to selecting South America Inside?
No
Yes, the following a) b) c)
c) Why did you finally choose us?
Because,
d) Who was your contact person?
e) How do you evaluate our services?
very good / good / bad / very badCommunication via email / phone
Organization process of your program
Prior information about your program
Friendliness of the team
In-country support
Homepage
Price-service ratio
Would you recommend us? / Yes / No
Why / why not?
e) We are constantly trying to improve our service(s) and expand our offer(s). If there is anything, positive or negative, that you would like to share with us, please note it below.
Testimonial
To provide first-hand experience and knowledge to future participants inquiring about a program in Latin America, we would very much appreciate it if you could send us a short testimonial about your stay abroad.
These questions may help you to elaborate your testimonial:
South America Inside Ltd. | Holanda 100, Of. 805 - Providencia, Santiago de Chile |
- - -
Tel: (+49) 7735 425339 - Tel: (+1) 954 762 7607 - Tel: (+56-2) 2819 8274
What expectations did you have regarding your
stay in Latin America?
How / what was your first impression?
Did you have problems with the Spanish language?
Have you noticed a change in your
Spanish language skills?
Did the program fulfill your
expectations?
How did you experience living together
with your host family / flat mates?
How was your contact with South America Inside once you were abroad?
Tell us about your everyday routine.
Did you travel while you were in Latin America?
What was a memorable moment, either positive or negative?
Is there something that you will never forget?
South America Inside Ltd. | Holanda 100, Of. 805 - Providencia, Santiago de Chile |
- - -
Tel: (+49) 7735 425339 - Tel: (+1) 954 762 7607 - Tel: (+56-2) 2819 8274
Do you agree that your testimonial and your photos can be published on our website? ()
Yes No, for internal use only!
Please save the feedback form and return it to or directly to your contact person at South America Inside.
Thank you very much for your participation!
South America Inside Ltd. | Holanda 100, Of. 805 - Providencia, Santiago de Chile |
- - -
Tel: (+49) 7735 425339 - Tel: (+1) 954 762 7607 - Tel: (+56-2) 2819 8274