David M. Christopher

David M. Christopher

4368 Marlborough Ave #1, San Diego, CA 92105 (619) 913-1065

Synopsis

·  Eighteen years of experience in customer support, software engineering, computer and information systems, hardware/software applications, and computer/network systems.

·  Active Secret clearance (Oct 2007)

·  Associate’s of Science – Computer and Information Sciences from San Diego Mesa College

·  Honorably discharged veteran: US Navy Jul 1996 – Jul 2002

·  Awarded Good Conduct (x2) and Armed Forces Expeditionary medals, Sea Service (x2) and Meritorious Unit Commendation.

Technology Skill Set

·  Hardware: Dell & HP servers

·  Software: Microsoft Office, Microsoft Silverlight, SQL, Junos, C#, Java, Oracle, Visual Basic, Windows Workstations, Windows Servers, MAC Workstations

Summary of Qualifications

Aug 2009 – present Software Support Engineer

Innova Systems LLC

·  Provide broad, in-depth services to M-SHARP (Marine Corps Sierra Hotel Aviation Readiness Program) users in order to enhance their use of existing functionality and maximize M-SHARP's current and future value to the Marine Corps

·  Respond rapidly to customer issues via email, telephone, and personal visit, Troubleshoot and develop technical solutions to software and setup errors

·  Assist users with initial setup, training, and incorporation of M-SHARP into the user's existing environment and operating procedures. Assist with the installation, setup, and transfer of user data to and from Deployable M-SHARP in support of all deployments

·  Deliver recurring, classroom-style training as well as informal, on-the-spot training to end users regarding M-SHARP and Marine training management

·  Help squadron/detachment personnel understand their training readiness posture (T-Level) and identify strategies to maximize readiness, Use Structured Query Language (SQL) and other internal tools to create canned and ad-hoc reports per user requests

·  Use Structured Query Language (SQL) 2005 and 2008 R2 to provide both desktop and laptop servers to be used during deployments.

Dec 2007 – Aug 2009 Aviation Maintenance Systems Analyst

SPAWAR Systems Center Pacific

·  Trained and fielded the Navy's Optimized-Organizational Maintenance Activity (OOMA) application to the Navy and Marine Corps squadrons and other aviation commands

·  Ensured that the software satisfies the functional requirements of Navy and Marine Corps publications and other government directives pertaining to aviation maintenance and configuration management

·  Assisted in many System/Database Administrator duties such as providing software/hardware support, user account management, and server maintenance

·  Provided implementation training, database testing, trouble report analysis and resolution, and follow up assistance by phone or on site to evaluate effectiveness of the implementation or assist

·  Prepared reports describing tasks assigned/accomplished and made recommendations on training needs, attendance requirements, and resource necessary for developing and conducting aviation maintenance and configuration management related training courses

Oct 2002 – Dec 2007 Production Controller

L-3 Communications/Vertex Aerospace

·  Scheduled and release material into the production shop; taking into consideration the status of the workload, its priority and the availability of manpower, material and facilities

·  Used the Material Requirements Planning Program (MRPII), Disposition, and web based Oracle Discover to perform Production Control duties

·  Utilized computerized reporting systems and reports to analyze, evaluate, reports trends, job status, expenditures, backlog, location or work in process, and completion of projects

·  Monitored work in progress to determine that materials are on hand to sustain production schedules. Also determined the need for process or material changes when deficiencies were revealed, and formulated procedures and routine work methods that were required to accomplish schedule requirements

·  Collected and compiled information from a large variety of sources, such as: computer based management information systems reports, historical reports of past performance, budget reports, program schedules, production planners, production foreman, and material/production engineering personnel

July 1996 – July 2002 Aviation Maintenance Administrations Manager

United States Navy

·  Prepared, recorded, and updated military personnel musters, temporary additional duty assignments, and recall bills

·  Maintained maintenance message boards, support equipment (SE) records, aircraft equipment status records, and aircraft logbook and aeronautical equipment service records (AESR)

·  Maintained, tracked, and updated the technical information material library

·  As an Information Technologist/Data Analyst, I ensured system security, database integrity and configuration management

·  Aligned, calculated, documented and tracked maintenance schedules, inspections, intervals, and deviations

·  Reviewed phase change implementation cards, verified sequence control charts, and prepared charts, graphs, and displays to help plan maintenance

Professional Development

·  Bachelor’s of Science – Information Technology, Colorado State University – (2013 – Present)

·  Associate’s of Science – Computer and Information Sciences, San Diego Mesa College (2006 - 2009)

·  DOD Information Assurance and Awareness (Jan 2013)

·  Decision Analysis and Resolution Training (Mar 2010)

·  Civilian Cyber Awareness Training (April 2013)

·  Personally Identifiable Information Training (April 2013)

·  Lethal Keystrokes Training (April 2013)

·  Microsoft Solutions Framework (August 2009)

·  Microsoft Silverlight, Introduction to (July 2011)

·  Publication Management Process Training (May 2010)

·  Data Handling and Security Training (June 2010)

·  FBI Insider Security Threat Training (August 2011)

·  Supplier Agreement Management Training (May 2010)

·  Maintenance Administration Management Level (May 1997)