The eno Stylus with PolyVision 4321 USB Bluetooth Receiver, fails to connect After Initial Pairing.
02.01.2013
SYMPTOMS: User reports pairing, calibrating and working with the Stylus; but fails after rebooting the computer.
Here are the steps to get the Bluetooth radio to work.
· Set the Bluetooth Support Service to start automatically.
o go to Control Panel à Administrative tools à Services.
o Double click on “Bluetooth Support Service”.
o Set “Startup Type” to “Automatic”.
o Click on “Apply” and then “OK”
· In the Device Manager, for the Generic Bluetooth Radio, Open properties à power management, uncheck “Allow the computer to turn off this device to save power.”
· With this checked the system will not actually turn it off, but rather reduce power to the point where it would will drop the connection after a short period of time.
NOTE: If the Bluetooth receiver is moved to a different USB port, this will have to be re-done for that port!!
· In the control panel, Power options, disable selective suspend.
o This prevents Windows from turning off USB devices.
o This is found embedded in the power options.
o To get there do the following, open the control panel.
1. Go to Power Options and click on “Change Plan Settings”.
3.Click on “Change advanced Power settings”
4.Select USB Settings à USB Selective Suspend Setting and change to disabled
· Disabled win 7 Tablet PC feature. (only if there is no RMEasiteach or Quizdom)
o On a machine that is not a Tablet PC, this option will fight the PolyVision driver for control of the stylus causing some delays.
CATEGORIES: ēno One, Windows 7, 32, 64x
KEYWORDS: ēno, classic, click, one, pairing, PVDriver
Steelcase Inc. · P.O. Box 1967 · Grand Rapids, MI 49501-1967 · USA · www.steelcase.com
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