Data Integrity Error in ARC

Data Integrity Error In ARC

Actual Error:

"Data Integrity Error (124,85)

The data structure from the page does not match the data structure in the database. This can be caused by a change in the record definition while you were viewing the page. This is a non-recoverable error and the current transaction will be aborted."

The user is then brought back to the initial page and work is lost.

When Does It Occur: Widespread. Occurs in PO, AP and GL modules. May also impact Finsys and FFE modules.

What Causes The Error:

Upgrading IE to version 11.

Recommendations for Resolving:

1)  Clear Browser Cache.

Firefox 25.0.1

IE version 11

2)  Set IE 11 to Compatibility mode - Internet Explorer 11 has known performance issues when using the ARC PeopleSoft application. Financial ERP support teams does not recommend using Internet Explorer 11 at this moment for accessing ARC PeopleSoft application:

For more information visit: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

3)  Try adding https://arc.enterprise.columbia.edu to the list of trusted internet sites:

4)  Use Firefox instead of IE or have CUIT roll back your installation of IE 11 to a prior version that works with PeopleSoft. Submit a ticket to request this by e-mailing

Here is a link to CUIT’s updated system requirements for financial systems at Columbia:

http://finance.columbia.edu/files/gateway/content/arc/arc_desktop_requirements.pdf