DAC 2015 Winter Meeting Noridian General DME and Education Updates

  • Noridian has a new Team Lead for Outreach and Education and her name is Gina Ahlf. So when you have the opportunity welcome Gina.
  • Beginning March 1, 2015 the Telephone Reopen hotline will be merged with the IVR line and Reopenings will be a separate option within the IVR. Again this does not take effect until March 1, 2015 and until that point please continue to use the current Reopening line. The telephone reopening line hours will also be extending.
    IVR – 1877-320-0390, Current Reopening line – 1-888-826-5708
  • Foresee website survey continues to receive low responses. I would like to encourage everyone to PLEASE respond to this survey. These surveys help to determines the effectiveness of our website and often a lot of changes are brought about by the results of these surveys. So please when you have the opportunity to respond do so.
  • Endeavor Update:
  • DME suppliers are now able to view the last paid date of service for supply, orthotic, prosthetic, and vision HCPCS codes (A, L, V). This information is offered through the Same or Similar inquiry. It’s really not a same or similar search but a last paid date search which is option 2 of the same or similar inquiry field on Endeavor.
  • Denial code guidance can now be found on our Claims tab under Remittance advice link. View the most common claim submission errors with a description, solutions, and ways to prevent these in the future.
  • Noridian Q&A sessions held every Mondays from 3-4 pm CT will be changing in March to once a month…so again check your emails or our Training and Events calendar for that specifics.
  • Noridian JD outreach is planning our 2015 Spring and Summer In-person seminars. This year our focus in education is to empower suppliers to utilize the internet and various websites to answer questions and get references for themselves. Our tentative dates are:

Spring / Dates
Irvine, CA and San Diego, CA / March 10 & 12
Des Moines, IA and Omaha, NE / March 24 & 26
Kansas City, MO and St Louis, MO / April 7 & 9
Salt Lake, UT / April 23
Boise, ID / April 30
Fall
Sacramento, CA / Aug. 13
Fresno, CA / Aug. 27
Las Vegas, NV and Phoenix, AZ / September 15 & 17
Los Angeles, CA and Riverside, CA / Sept. 29 & Oct. 1
Seattle, WA and Portland, OR / October 13 & 15

Again…these are tentative dates so please be sure to sign up for email listserv for finalized dates.

  • Our next Ask the Contractor Teleconference is scheduled for Thursday January 29th at 3 pm CT. Please be sure to join us. This ACT is not policy specific so come with any general questions and we’ll do our best to answer. The details are:
  • (800) 230-1085. The operator will ask for your:
  • Conference Name: DME Jurisdiction D Ask the Contractor Teleconference
  • Name
  • Name of the organization represented
  • State
  • Noridian DME Education continues to collaborating with Part A and Part B to reach out to referring physician/hospital regarding documentation requirements.
  • Upcoming WebExs include: