Southern Cross National Contact Centre
Level 1, 50 O’Connell Street
Parramatta NSW 2051
www.scch.com.au
Southern Cross has extensive experience in providing care and services to people of all ages living in the community. Our services address the needs of people with traumatic brain injuries, spinal cord injuries of any level including home ventilation and other disabilities. We have extensive experience in working with indigenous people.
Southern Cross was established in 1984 and is committed to providing high quality care/services to assist people to live in their community. We provide 24 hour/7 day service with support/advice available at all times - 1800 free call. We have Care Assessors (Registered Nurses) who live within your local community available to assess, monitor and assist you and Attendant Care Workers who are trained to specifically meet your needs and who are supervised by the local Care Assessor.
We believe Participants are the priority and will uphold your rights and dignity with respect and work within the practice of consumer directed care whenever possible.
Southern Cross has achieved ACIMSS certification – a specific Attendant Care quality system, ISO 9001 Certification and HACC Validation. We are an Approved Provider for the Australian Government and directly contracted by NSW, QLD and VIC Health Departments to provide care for in-home ventilation and people with brain injuries.
We are an active member of the Attendant Care Industry Association (ACiA).
Referral Contact / Contact Details
Debby Dubos
Manager Care and Public Affairs / Phone: 1800 989 000 general
Debby Dubos - ext 404
Fax: 02 8831 3480 direct
Fax: 1800 989 001 general

Attendant care services / Service Coverage
Physical Assistance
High Clinical Needs
Cognitive and Challenging Behaviours
Registered Nursing / All areas of NSW, ACT, QLD and VIC.
Able to deliver services in NT, WA, SA and TAS when planned.

D13/8670 LTCS Approved Attendant Care Provider 29 January 2013