Curriculum Vitae on Clem Kruger

CURRICULUM

VITAE

ON

CLEM KRUGER

Table of Contents

EDUCATION & QUALIFICATIONS......

PROFESSIONAL MEMBERSHIPS AND LEADERSHIP ROLES......

DETAILED CAREER HISTORY......

Telkom SA Ltd

IBM South Africa

Elite Computer Solutions (Saudi Arabia)

Comparex Africa (Pty) Ltd

Independent Consultant

African Legend Solutions (Pty) Ltd

Debis IT Systems

IBM Southern Africa

Independent Consultant

Nampak / Metal Box IT Division

Kanhym Ltd

Farm Fare (Pty) Ltd / Premier Milling

Alpha Laval SA. (Pty) Ltd

Victor Kent (Pty) Ltd

Wynn's Car Care Products (Pty) Ltd

The Witwatersrand Gold Mines Employees Provident Fund

National Board of Executors

Barclays Bank D.C.O.

Projects / Web Sites Designed......

TRAINING......

COMPUTER SKILLS......

SOFTWARE PACKAGES......

Operating Systems & Hardware......

Professional Skills......

Industry Applications......

Cross Industry Applications......

Databases......

Development Tools......

Other Skills......

NETWORKING......

Methodology......

Performance Tools......

REFERENCES......

PERSONAL DETAILS

FULL NAMEClem Kruger

MARITAL STATUS:Married

Children:Dawn(36/F)

Lee-Ann(31/F)

Liesel(28/F)

ADDRESS:

Physical:Available on Request

Postal:P O Box 6296

Cresta

2118

TELEPHONE:

Home:Available on Request

Work:Available on Request

Cell:+27 (83) 326 2260

NATIONALITY:South African

LANGUAGES:English

Afrikaans

Conversational German

Conversational Zulu

INTERESTS:Computers, Golf and Reading

National Service:from: July 1964 to: March 1965

Rank: Corporal

EDUCATION & QUALIFICATIONS

Dates:(1958 - 1962)Name of Institute:MayfairHigh School

Matric Certificate

PROFESSIONAL MEMBERSHIPS AND LEADERSHIP ROLES

Dates:1988 – PresentName of Institute:Uniforum

Membership Level:Full Member

I am a goal orientated, highly motivated professional offering outstanding experience in diverse environments. Proven ability to create cost-effective solutions for short and long term needs; whilst delivering excellent service to both internal and external customers.

DETAILED CAREER HISTORY

Telkom SA Ltd

COMPANY NAMETelkom SA Ltd

EMPLOYMENT DATESAugust 2006 – Present

POSITION HELDSenior Performance, Capacity and Storage Specialist

Technical Team lead

TECHNOLOGIES USED

Microsoft 2000/2003 Server, Microsoft SQL Server, Microsoft Office 2003, Microsoft Visio, Microsoft Project Management, Oracle, ITIL, IBM PSeries/RS6000, AIX, SUN Hardware, Solaris (7, 8, 9 and 10), HP-UX, Hitachi, HP XP, EMC, Clarian, Brocade Data Switches, Cisco Data Switches, BMC, CA, VERITAS NetBackup, VERITAS File System, VERITAS Volume ManagerOmniBack, HP Data Protector, Remedy, Crystal Reporting

Clients: - Financial and Banking Services, Telecommunications, Petrochemical, Mass Market, Insurance

Duties included:-

  • Monitoring dailyKey Performance Indicators
  • Create Monthly Performance and Capacity reports.
  • Setup of client’s backups and recovery systems and procedures.
  • Setup of client’s backups and recovery systems and procedures using VERITAS NetBackup, OmniBack, Data Protector and CA Data Centre products.
  • On going research and development to ensure clients always have the best equipment, operating systems, procedures and best practices.
  • Setup of clients backup offsite vaulting and storage procedures.
  • Maintaining and Updating Cisco and Brocade SAN data switches.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Management of Storage Area Networks.
  • Performance and Capacity Management.
  • The technical specifications of all new clients as well as upgrades for clients.
  • Create new change records for any intended performance work.
  • Create new problem records for any data collection errors
  • Create new problem records for any performance issues.

Participating in: -

  • Daily production meetings.
  • Consulting, Installation, Maintenance and Training of ITIL methodology, principals, procedures using best practices.
  • Weekly change control meetings.
  • Weekly project meetings.
  • Weekly Technical Committee meetings.
  • Updating Technical documentation where necessary to client's quality control standards, best practices and ITIL methodology.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Creating Client Disaster Recovery Routines.
  • Ongoing Client Disaster Recovery Testing.
  • Ongoing Improvements Disaster Recovery routines and backup methodology for more efficient recoveries.
  • Attending daily, weekly and monthly meetings with clients.
  • Updating Technical documentation where necessary to client's quality control standards, best practices and ITIL methodology.

IBM South Africa

COMPANY NAMEIBM South Africa

EMPLOYMENT DATESMay 2005 – July 2006

POSITION HELDSenior Performance & Capacity Specialist

Technical Team lead (UK & Europe)

TECHNOLOGIES USED

Microsoft 2000/2003 Server, Microsoft SQL Server, Microsoft Office 2003, Microsoft Visio, Microsoft Project Management, Oracle, DB2, Informix, ITIL, P Series/IBM RS6000, AIX, SUN Hardware, Solaris (7, 8, 9 and 10), Tivoli

United Kingdom and European Clients: - Telecommunications, Petrochemical, Mass Market, Insurance, Financial and Banking Services, Petrochemical

Duties included:-

  • Monitoring dailyKey Performance Indicators
  • Create Monthly Performance and Capacity report.
  • Create new change records for any intended performance work.
  • Create new problem records for any data collection errors
  • Create new problem records for any performance issues.
  • Task id person monitors change and problem management systems as back up to prime contact and to sweep up any issues that may fall outside current account support structures.
  • Tivoli Monitoring - heartbeat checker which monitors data collectors every 30 minutes with automatic raising of PMR’s if error occurs.
  • Tivoli Monitoring checks server health and sends alert to TEC for Ops to action.
  • The technical specifications of all new clients as well as upgrades for clients.

Participating in: -

  • Daily production meetings.
  • Weekly change control meetings.
  • Weekly project meetings.
  • Weekly Technical Committee meetings.
  • Updating Technical documentation where necessary to client's quality control standards, best practices and ITIL methodology.

Elite Computer Solutions (Saudi Arabia)

COMPANY NAMEElite Computer Solutions

EMPLOYMENT DATESJanuary 2005 – April 2005

POSITION HELDSenior Technical Consultant

TECHNOLOGIES USED

HP Intel, Microsoft 2000/2003 Server, Veritas NetBackup, Veritas Storage Central, Veritas Volume Manager, Veritas File System, Microsoft SQL Server, Microsoft Office 2003, Microsoft Visio, Microsoft Project Management, ITIL, IBM RS6000, AIX, SUN Hardware, Solaris (7, 8, 9 and 10), BMC Patrol, BMC Enterprise Manager and other BMC products

Clients: - Financial and Banking Services, Oil Research, Telecommunications, Petrochemical

Duties included:-

  • Pre sales for BMC products.
  • Installation and set up of Proof of Concepts for the BMC products.
  • On going research and development to ensure clients always have the best equipment, operating systems, procedures and best practices.
  • Pre and Post Sales for all Veritas products.
  • Installation and setup of proof of concepts for the Veritas products.
  • On going Support, Consulting and Training on ITIL concepts and installation.
  • Capacity Planning.
  • Consulting on Business Continuity.
  • The technical specifications of all new clients as well as upgrades for clients.

Participating in: -

  • Daily production meetings.
  • Consulting, Installation, Maintenance and Training of ITIL methodology, principals, procedures using best practices.
  • Weekly change control meetings.
  • Weekly project meetings.
  • Weekly Technical Committee meetings.
  • Updating Technical documentation where necessary to client's quality control standards, best practices and ITIL methodology.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Creating Client Disaster Recovery Routines.
  • Ongoing Client Disaster Recovery Testing.

Comparex Africa (Pty) Ltd

COMPANY NAMEComparex Africa (Pty) Ltd

EMPLOYMENT DATESMarch 2003 – September 2004

POSITION HELDSenior Customer Engineer

TECHNOLOGIES USED

HP Intel, Microsoft 2000/2003 Server, HP/Compaq EVA, Hp Openview, Veritas NetBackup, Veritas Storage Central, Veritas Volume Manager, Microsoft SQL Server, Microsoft Office 2003, Microsoft Visio, Microsoft Project Management, ITIL, Legato Networker, Brocade Data Switches, JD Edwards, Crystal Reports, HP3000/900, HP-UX, IBM RS6000, AIX and TeamQuest.

Clients: - Financial Services, Mining, Telecommunications, Petrochemical, Agriculture, Motor, Government, Health and Packaging

Duties included:-

  • Setup of client’s backups and recovery systems and procedures.
  • Setup of client’s backups and recovery systems and procedures using Veritas, Tivoli and Legato products.
  • On going research and development to ensure clients always have the best equipment, operating systems, procedures and best practices.
  • Installation, setup and support of Veritas StorageCentral.
  • Setup of clients backup offsite vaulting and storage procedures.
  • Setup and maintenance HP EVA Disk arrays.
  • Maintaining and Updating Brocade SAN data switches.
  • Installation, support and ongoing use of HP Open View SAN Administration Manager and Volume Manager to manage the storage on the Eva’s.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Management of clients Storage Area Networks.
  • The technical specifications of all new clients as well as upgrades for clients.

Participating in: -

  • Daily production meetings.
  • Consulting, Installation, Maintenance and Training of ITIL methodology, principals, procedures using best practices.
  • Weekly change control meetings.
  • Weekly project meetings.
  • Weekly Technical Committee meetings.
  • Updating Technical documentation where necessary to client's quality control standards, best practices and ITIL methodology.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Creating Client Disaster Recovery Routines.
  • Ongoing Client Disaster Recovery Testing.
  • Ongoing Improvements Disaster Recovery routines and backup methodology for more efficient recoveries.
  • Attending daily, weekly and monthly meetings with clients.

Independent Consultant

COMPANY NAMEIndependent Consultant

EMPLOYMENT DATESOctober 2002- February 2003

POSITION HELDSenior Systems Engineer UNIX / NT

TECHNOLOGIES USED

HP Intel, IBM Netfinity, Microsoft 2000 advanced Server, HP/Compaq EVA, Hp Openview, SUN e450, SUN e4500, Sun e6500, SUN Fire range (including e10k, e12k & e15k), Solaris (6, 7, 8, 9), Veritas NetBackup, Veritas Storage Central, Veritas Volume Manager, Microsoft SQL Server, Microsoft Office 2003, Microsoft Visio, Microsoft Project Management, ITIL, Legato Networker, Brocade Data Switches, Cisco switches, Cisco routers, JD Edwards, Tetra 2000/Sage, Crystal Reports, HP3000/900, HP-UX, IBM RS6000, AIX, Sun T3 SAN, TeamQuest, BMC Patrol, Best1.

Clients: - Momentum Life, Johannesburg Power, Global Financial Services, Global Makana Solutions, Global Makana Technologies, Denel Aviation

Duties included:-

  • Setup of client’s backups and recovery systems and procedures.
  • Setup of client’s backups and recovery systems and procedures using Veritas, Tivoli and Legato products.
  • On going research and development to ensure clients always have the best equipment, operating systems, procedures and best practices.
  • Installation, setup and support of Veritas StorageCentral.
  • Setup of clients backup offsite vaulting and storage procedures.
  • Setup and maintenance HP EVA Disk arrays.
  • Maintaining and Updating Brocade SAN data switches.
  • Installation, support and ongoing use of HP Open View SAN Administration Manager and Volume Manager to manage the storage on the Eva’s.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Management of clients Storage Area Networks.
  • The technical specifications of all new clients as well as upgrades for clients.

Participating in: -

  • Daily production meetings.
  • Consulting, Installation, Maintenance and Training of ITIL methodology, principals, procedures using best practices.
  • Weekly change control meetings.
  • Weekly project meetings.
  • Weekly Technical Committee meetings.
  • Updating Technical documentation where necessary to client's quality control standards, best practices and ITIL methodology.
  • Hardware and Software designs for Backups and Disaster Recovery.
  • Creating Client Disaster Recovery Routines.
  • Ongoing Client Disaster Recovery Testing.
  • Ongoing Improvements Disaster Recovery routines and backup methodology for more efficient recoveries.
  • Attending daily, weekly and monthly meetings with clients.

African Legend Solutions (Pty) Ltd

COMPANY NAMEAfrican Legend Solutions (Pty) Ltd

EMPLOYMENT DATESJune 2001 - September 2002

POSITION HELDSenior Systems Engineer

TECHNOLOGIES USED

Compaq Servers, Microsoft NT, SUN e450, SUN e4500, Sun e6500, SUN Star Fire range (including E10k and E15k), Solaris (6, 7, 8, 9), Veritas Storage Central, Veritas Volume Manager, Microsoft SQL Server, Microsoft Office, Microsoft Visio, Microsoft Project Management, FYI Document Control, ITIL Best Practices, Legato Networker (Sun Solstice Backup), Cisco routers, Sun T3 SAN, TeamQuest, BMC Patrol, Best1.

Clients: - Compensation Commission, Unemployment Fund, Road Accident fund, Independent Communication Authority of South Africa.

Duties include:-

  • UNIX support for all clients.
  • Pre-sales and post sales for all the SUN Hardware and SUN Software (including Solaris, Veritas and BMC).
  • Consultation, installation, maintenance and training in the necessary controls and procedures in terms of the ITIL model of best practices.
  • Installation and support of Solaris 6, 7 and 8.
  • System Administration of UNIX Systems ensuring that the latest patches are loaded.
  • Tuning of the Solaris operating system where necessary.
  • Installation and Integrating of VME data into AxsPoint (Oracle 9i) on Solaris and writing all of the scripts.
  • Installation and support of Sun Microsystems (e220, e450, e2000, e4000, e4500, e6000, e6500, e10000, SSP's and T3 storage arrays).
  • Keeping management informed of all new Technical trends.
  • Installation and support of SUN Solstice Disk suite.
  • Installation and support of SUN Solstice Backup.
  • Installation and support of Team Quest administrations tools.
  • Installation and support of BMC Patrol.
  • Installation and Support of Best1.
  • Installation and support of Veritas Volume Manager.
  • Installation and support of Veritas File System.
  • Pre and Post-Sales Support on SUN Solutions.
  • Security Management.
  • Setup of clients backup and recovery systems and procedures.
  • Design, Installation, and Support of early warning system via SMS and e-mail for all systems.
  • Setup of client’s help desk systems.
  • Setup of client’s backup and recovery systems and procedures.
  • Setup and support of clients change control system.
  • Setup of clients Technical Committee.
  • Setup of clients backup offsite procedures.
  • Preparing technical solutions for quotes and Tenders.
  • On going mentoring of Previously Disadvantaged Individual’s.
  • On going research and development to ensure clients always have the best equipment, operating systems, and procedures in terms of ITIL Best Practices.
  • The technical specifications of all new clients as well as upgrades for clients.

Participating in: -

  • Daily production meetings.
  • Weekly change control meetings.
  • Weekly project meetings.
  • Weekly Technical Committee meetings.
  • Updating Technical documentation where necessary to client’s quality control standards.

Debis IT Systems

COMPANY NAMEDebis IT Systems

EMPLOYMENT DATESAugust 1999 – May 2001

POSITION HELDSenior Systems Engineer UNIX / NT

TECHNOLOGIES USED

HP Intel, IBM Netfinity, Microsoft 2000 Server, SUN e450, SUN e4500, Sun e6500, Solaris (6, 7 & 8), Veritas NetBackup, Veritas Volume Manager, IBM DB2, Microsoft Office, Microsoft Visio, Microsoft Project Manager, ITIL, Legato Networker, Oracle DBA, Syspro, IBM AS400, IBM OS400, Catia, EMC Symetrix, Tivoli, Hitachi Storage Array, Crystal Reports, HP3000/900, BMC Patrol, Best1.

Duties Included:-

  • UNIX support for all clients.
  • 24, 7, 365 Customer Response Centre for a major motor manufacturer (this included the setup and connection to an EMC Symetrix Disk Array).
  • Veritas NetBackup Enterprise wide backup system.
  • Veritas Clustering.
  • DOMINO Cluster.
  • Lotus Notes installation, setup and clustering.
  • Support of ITIL methodology, principals and procedures using the ITIL model of best practices.
  • Installation and Support of SUN Solaris 2.6, 2.7 and 2.8.
  • Installation and Support of SUN Microsystems Hardware.
  • Installation and Support of AIX.
  • Installation and Support of IBM RS6000 servers.
  • Installation and Support of Veritas NetBackup.
  • Installation and Support of a High Availability Customer Response Centre.
  • Installation and Support Catia Hardware and Software.
  • Installation, Setup and Support of Lotus Notes and Domino Cluster on IBM RS6000.
  • Installation and Support of BMC Patrol and Best1.
  • System Administration of UNIX and Windows Servers.
  • Ensuring that operating system functioned smoothly at all times on all the Distributed platforms.
  • Mentoring of Previously Disadvantaged Individuals.

Participating in:-

  • On going research and development to ensure clients always have the best equipment, operating systems, procedures and best practices.
  • The technical specifications of all new clients as well as upgrades for clients.
  • Daily production meetings.
  • Daily change control meetings.
  • Weekly project meetings.
  • Monthly meetings with supplier groups.
  • Monthly Equity Meetings.
  • Year 2000 tests and assisting in the preparation of the roll over.

IBM Southern Africa

COMPANY NAMEIBM Southern Africa

EMPLOYMENT DATESJuly 1998 – July 1999

POSITION HELDSenior IT Specialist

TECHNOLOGIES USED

Compaq Intel, DELL Intel Servers, IBM Netfinity, Microsoft Windows NT & 2000, HP/Compaq EVA, Hp Openview, SUN e 2000, SUN e450, SUN e4500, Sun e6500, Solaris (6, 7 & 8), Visio, Microsoft Project Management, Cisco switches, Cisco routers, EMC Symetrix, Hitachi Storage Array, Crystal Reports, HP3000/900, HP-UX, IBM RS6000, AIX, IBM RS6000 SP’s, IBM SSP disk arrays, IBM AS400, OS400, Ethernet,

IBM BCRS South Africa is the largest Business Recovery unit in the southern hemisphere.
Duties Included: -

Preparation and maintaining of the Open Systems hardware for Disaster Recovery and for Disaster Recovery testing according to client contracts.

  • IBM RS6000 S70, IBM RS/6000 S80, IBM RS/6000 SP Clusters (which included Thin, Wide, High and Silver Nodes) and IBM RS/60000's in general.
  • Sun Ultra 3500, 4500 and 10000.
  • HP 3000 770 and 800.
  • All Intel platforms i.e. IBM Netfinity, Compaq, Dell and HP servers (Pentium I, II, III, Pro and Zeon).
  • Network connections i.e. Cisco, Bay and others.
  • Customer Response centre.
  • Stock Exchange Dealers Systems.
  • Setup of Swift, Atlas, Reuters, Bloomberg and INET feeds.
  • Integration to and from the Mainframe, UNIX, Windows NT and other open systems.

Participating in:-

  • Clients Disaster Recovery Tests.
  • Improving Disaster Recovery routines and backups.
  • Attending monthly meetings with clients

Independent Consultant

COMPANY NAMEDawnlee Management Services

EMPLOYMENT DATESJuly 1992 - June 1999

POSITION HELDIndependent Consultant