POSITION DESCRIPTION FORM
Position Title: / Field Claims Consultant / New Position: No / Revised: December 2016
Reports To (Title): /

Manager of Claims

/ Supervisor's Approval:
ProfitCenter: / Next Level's Approval:
Department: / Individual Markets - Claims / Effective Date:
Location (City, State): / Southern California / Exempt/Non-Exempt*

*To be determined by HR

Position Objective

Are you an investigative professional in the southern California area looking for an exciting new career? If yes, read more to find out about who we are and the possibilities we can offer you.

Who we are:

Guardian is a Fortune 250 global financial services company, as well asone of the largest mutual insurance companies in America. Guardian offers a range of insurance products from life insurance and disability income insuranceto annuities and dental plans.

We are proud to be able to deliver on our commitments and to be able to serve our customers when they need us the most. We are committed to creating better futures for our customers, employees, and communities. We do this by keeping our values in sight:

1)We do the right thing

2)People count

3)We hold ourselves to very high standards

Candidate Qualifications:

We are seeking an individualwith solid competencies in the management of field insurance investigations to join our collaborative claims organization. You will frequently travel within southern California and occasionally to other States in the western U.S.to interpret, analyze and identify pertinent facts. Assignments may take you to our policyholders’ homes or businesses, company agencies, attorney or doctor’s offices, schools, prisons and hospitals where you will obtain signed or recorded statements and/or obtain financial, medical, and employment information. The investigative reports you provide and the professional manner in which you conduct yourself will assist in claim decision making and ensure a high level of customer satisfaction.

In addition to a great career, we offer our employees:

Benefits

  • Pension and 401k
  • Paid parental leave and backup family care
  • Medical, dental, vision plans
  • Life and disability insurance
  • Vacationand Sick time
  • Wellness discounts

Remote Work Capability

You will work out of your home when not traveling. We have the technology to support virtual work arrangements, whether it be from home or while on the road.

Philanthropic Opportunities

Social responsibility is part of our mission. It stems from our corporate values of putting people first, doing the right thing, and holding ourselves to high standards. As a company and as employees, we are engaged in a variety of initiatives such as volunteering within our local communities, educational alliances with colleges, focusing on sustainability, and promoting diversity and inclusion.

If you would like to learn more about this opportunity, please apply online. We look forward to getting to know you.