Syllabus Fall 2015 / 1
COURSE SYLLABUS
Course Title: MAN2340 Supervisory Management
Course Number:MAN2340 Section #1324
Online
Semester Code: 0505 Fall: 2015
Syllabus Addendum:
INSTRUCTOR
Name: Greta Kishbaugh
Email:
Phone: 727-302-6417
Office Hours:Monday and Wednesday 10:30am – 2:30pm and
Tuesday 12:30pm – 2:30pm
Office Location: Clearwater Campus
Online Hours: Friday 11am – 2pm
Instructor Web Page:
ACADEMIC DEPARTMENT
Dean:Dr. Greg Nenstiel
Office Location: Epi Center, 2-305D
Office Phone Number:727-341-3026
Email:
Course Description
This course covers practical applications in the major practices of modern supervision, including leadership, communication, motivation, performance appraisal, staffing, training and employee development, factors involved in safety, and time management.
Course Materials
Students in this course are required to obtain a copy of the textbook listed below. These materials are offered at the SPC Bookstores. Successful completion of this course is dependent on course materials and access to a computer and Internet. The necessary technology is available at all SPCollege campuses for students that do not have access at home or at work.
Textbook Required NEW!!!
Supervisory Management: The Art of Inspiring, Empowering, and Developing People 9h EDITION
Authors: Mosley, Pietri and Mosley - Cengage
Major Learning Outcomes
1. The student will understand major supervision styles and be able to determine which style is appropriate in given business situations.
2. The student will develop knowledge of the procedures for hiring, training, and appraising employees.
3. The student will develop knowledge of the supervisor's role in dealing with informal groups, conflict, discipline, problem employees, communications, and delegation.
4. The student will develop knowledge of the supervisor's role in relation to outside influences of labor unions, OSHA requirements, and government directed employment practices.
Course Objectives
1. The student will understand major supervision styles and be able to determine which style is appropriate in given business situations by:
a. influencing productivity of subordinates by selecting appropriate interventions for given situations.
b. identifying the complexities of leading and being perceived as a leader.
c. explaining the reason a supervisor's personal loyalty is important to employees without compromising company goal.
d. applying the concept of team building to work group.
e. explaining how job enrichment will enhance motivation.
f. identifying how individual differences influence motivation techniques.
g. identifying the factors affecting morale.
h. identifying the consequences of dissatisfaction on the job and how they affect the company.
i. explaining what motivation is and describe how internal drive is related to an external goal.
j. explaining the advantages and disadvantages of autocratic, participative and free-reign leadership styles.
k explaining the relationship between leadership and popularity.
2. The student will develop knowledge of the procedures for hiring, training, and appraising employees by:
a. identifying the purpose of a job description.
b. identifying the basic methods of recruiting.
c. identifying the need for establishing training goals before the methods of training are established.
d. identifying the various approaches to employee training.
e. explaining how an on-the-job training program might work.
f. explaining the function of employee appraisals and the associated consequences.
g. conducting an appraisal interview.
h. demonstrating professional behavior in handling warnings or dismissals.
3. The student will develop knowledge of the supervisor's role in dealing with informal groups, conflict, discipline, problem employees, communications, and delegation by:
a. explaining feedback and why it is beneficial.
b. explaining why listening may be as important to success as speaking well.
c. explaining how to provide for individual differences in perception during communication.
d. explaining how upward, downward, and horizontal communications differ.
e. explaining the need for an informal grapevine and learning how to end rumors.
f. defining the concept of positive discipline.
g. identifying symptoms of emotional problems and substance abuse problems affecting employees and knowing when to recommend an employee assistance program (EAP) or outside professional assistance.
4. The student will develop knowledge of the supervisor's role in relation to outside influences of labor unions, OSHA requirements, and government directed employment practices by:
a. explaining steps involved in a grievance procedure.
b. explaining how the supervisor's role is affected by a union contract.
c. learning to employ a "problem solving" approach to employment conflicts.
d. identifying laws governing discrimination.
e. explaining the various aspects of an affirmative action program.
f. explaining the importance of safety in the workplace.
g. identifying time management techniques.
Upon successful completion of the course the student will, with a minimum of 70% accuracy, demonstrate mastery of each of the above stated objectives through classroom measures developed by individual course instructors.
Grading and Evaluation
Assessments
This course will challenge you with weekly case studies, valuable quizzes, and discussion questions based on various videos along with introspective career building assignments and personal assessments. There will also be one cumulative project due in Week 16 and a final exam. See the breakdown below:
Weekly Quizzes: 8 @ 10 points each = 80
Introspective assessments (Skill Builders): 8 @ 10 points each = 80
Case Studies: 2 @ 25 points each = 50
Discussions: 5 @ 10 points each = 50
Management Project: 100 points
Final Exam: 100 points
Total Points = 460
CoursePolicies
Attendance
It is important that you actively participate the first two weeks of class to ensure that you are not dropped from the class. This is an online course and you will be required to submit complete assignments during weeks one and two to be considered active in the class.
Merely logging into your course during the first two weeks does NOT constitute participation. Your initial weekly discussion post is due by Thursdays and all other assignments are due by Sunday night at 11:55pm. You are a “no show” if you do not complete your work. Students classified as “No Show” for both of the first two weeks will be administratively withdrawn.
Late Submissions & Extenuating Circumstances
If you have extenuating circumstances that prevent you from meeting a deadline, completing a projects, quiz, or participating in the class, please contact the instructor to make alternative arrangements. The possibility of alternative arrangements is at the discretion of the instructor. Active communication is the key to overcoming any hurdles you may encounter during the term. A penalty may or may not be assigned, at the discretion of the faculty member. All requests for extensions must be made in writing (via Angel email) and supporting documentation may be required for extensions to be granted.
Tech Support
Please be sure to contact tech support services if you are having internet and/or computer issues. Try not to wait until the last minute to get help. Your ability to utilize technology is very important to your success in working in this online environment.
SPC Technical Help Desk (727) 341-4357 (HELP)
College Policies and Services
Resource Guide
The following link below will take you to the SPCollege Resource Guide online, where you will find many valuable services to help you be successful here at SPCollege.
NOTE: As your instructor, I have a duty to help you succeed. Feel free to contact me if you are having any difficulty with the work in this course and if you need some guidance in finding the resource that will help you grow in this course and during your time at SPCollege.
Academic Honesty
Academic misconduct consists of cheating of any kind with respect to examinations and assignments as well as the unauthorized possession and/or use of exams, papers, and materials. Cheating includes unauthorized use of “crib” notes, “cheat sheets”, cell-phones, PDA’s, I-Pods, and collusion with other students. Additionally the use of test banks, answer keys, stolen exams and instructor’s manuals are expressly forbidden from usage by students at any time during this course.
Plagiarismas defined by the Little, Brown Essential Handbook for Writers, 4th edition, is the presentation of someone else’s ideas or words as your own. Whether deliberate or accidental, plagiarism is a serious and often punishable offense (Aaron, 2001).
Deliberate plagiarism: is copying a sentence from a source and passing it off as your own and, summarizing someone else’s ideas without acknowledging your debt (ex. buying a term paper and handing it in as your own) (Aaron, 2001).
Accidental plagiarism: is forgetting to place quotation marks around another author’s or writer’s words, omitting a source citation because you’re not aware of the need for it, or carelessly copying a source when you mean to paraphrase (Aaron, 2001).
Papers will be routinely and randomly submitted to for review. In the absence of guidance from the instructor, reference the APA Style Manual.
The instructor has the authority to determine whether plagiarism or cheating has occurred. Appropriate action will be taken by the instructor and SPC depending upon the nature of the infraction. Review the information in the link provided to insure a clear understanding of the SPC policies and rules for academic honesty.