Symantec Enterprise Vault™
Configuring iOS Mail for Enterprise Vault IMAP access
11.0, 12
Symantec Enterprise Vault:
Configuring iOS Mail for Enterprise Vault IMAP access
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Last updated: 2014-05-01.
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Chapter 1About this guide
Prerequisites
Chapter 2Configuring iOS Mail
Adding an IMAP mail account
Advanced IMAP configuration
Working with your archive
Configuring iOS MailAdvanced IMAP configuration / 1
About this guide
This guide describes how to configure iOS Mail to access your archive using Enterprise Vault IMAP access.
Prerequisites
Before you can complete the configuration described in this guide, you need:
An iOS device.
The notification email, which tells you that your Enterprise Vault archive has been enabled for IMAP access. This email contains the settings you need to configure iOS Mail.
Configuring iOS MailAdvanced IMAP configuration / 1
Configuring iOS Mail
This chapter contains the following topics:
Adding an IMAP mail account
Advanced IMAP mail account configuration
Working with your archive
Adding anIMAP mail account
This section describes how to add an IMAP mail account in iOS Mail, so you can access the contents of your Enterprise Vault archive.
Note that the settings you need to configure iOS Mail to access your archive are in your notification email. The settings shown in the images in the following procedure are just examples.
As you complete this procedure, refer to the notification email to find your own settings.
Note: Depending on your operating system and its configuration, the images in this guide might differ from what you see on your own screen.
Depending on the configuration of Enterprise Vault IMAP access in your company, you might not have to configure all the options shown in this procedure.
To add an IMAP mail account in iOS Mail
1Launch Settings, Mail, Contacts, Calendars, then tap Add Account.
2Tap Other.
3Tap Add Mail Account.
4Enter your Name, Email, your usual Password, and a Description for the new IMAP account, then tap Next.
5Tap IMAP, and enter theincoming and outgoing server details, as they are shown in your notification message.
Note that iOS Mail uses SSL and port 993 by default, and you cannot change them here. If your notification email shows different settings from these, you can change them in the advanced configuration options shown in the next section.
When you have finished, tap Next.
6Ensure that Mail is enabled, then tap Save.
Advanced IMAP configuration
This section describes additional, advanced configuration options, most of which you can set to suit your own requirements.
To configure the advanced IMAP settings
1Launch Settings, Mail, Contacts, Calendars, and tap the name of the IMAP account you created, IMAP (Archive) in this example.
2Under IMAP, tap your email address.
3Tap Advanced.
4Under Advanced, configure the advanced options to suit your own requirements.
Note in particular the Incoming settings which you should configure as shown in your notification email.
Working with your archive
When you have configured the IMAP account on your device, you can start to access the contents of your archive.
Note the following behavior:
Mail automatically subscribes to all the folders in your archive.
Mail does not download any items from a folder until you select that folder. It then downloads items up to the maximum configured on the server.
You can reply to and forward the messages in your archive, and Mail does this using the SMTP server you configured when you added the IMAP mail account.
You can use Mailto manage the messages in your archive. For example, depending on what your administrator has allowed, you can move, copy and delete the items in your archive.
You can place new items in your archive by moving or copying them from another mail account on your device.
When you search the messages in your archive, Mail initially searches the items already downloaded to your device, but you can extend the search to include the items stored on the IMAP server.