Clearone Rma Request

CLEARONE RMA REQUEST

Date: ______

RMA Type: Await Return ___ Advance Replacement ___ Non-Warranty Repair ___

(PLEASE UTILIZE THE LINK BELOW TO REVIEW RMA OPTIONS AND POLICIES)

http://www.clearone.com/rma_request_policy

NAME AND EMAIL ADDRESS OF PERSON REQUESTING RMA

BILLING CONTACT NAME AND PHONE #

BILLING CONTACT E-MAIL ADDRESS

SHIPPING CONTACT NAME AND PHONE #

Please complete this form in Word format and email to . When your RMA request has been validated, a member of the Technical Support team will provide you with a Case Number and notify the RMA department for processing.

Upon notification of the Case Number the RMA department will contact you within 48 hours to request additional information for RMA processing if needed and provide you with the RMA documentation required to return product.

A ClearOne Technical Support Technician must troubleshoot the problem with you by phone (800-283-5936) or email. A full repair fee will be charged to any No Fault Found Repair RMA unit that has not been troubleshot by Technical Support. No Fault Found units that have been troubleshot by Technical Support will qualify for a refund of repair costs minus a 10% fee.