Certificate in Leadership and Management
Level 3
Individual Learner Route
Module 2
Managing People
This module covers the following ILM Units:
- 8600-310Understanding How To Motivate to Improve Performance
( credits)
Unit Review Workbook
Learner name:Enter your name here
Learner numberEnter your ILM learner number here
Unit Review Workbook
Welcome to the review part of the Module. In this workbook you’ll be asked to write your thoughts on the topics cover, in this case, managing people and motivation. As well as sharing your ideas on the course content and your personal reaction we shall also be gathering answers for the ILM Unit Understanding How to Motivate to Improve Performance. Unlike your other comments in this workbook these answers are assessed. All assessed answers include areas for Assessor Comment plus a mark of Pass or Refer, whereas your other, un-assessed writing has space for tutor comment.
For ILM purposes you will also need to complete the Submission Cover Sheet on the next page.
Background and Context
To help our tutors and assessors know a bit more about you and your role please write a brief paragraph outlining where you work and what you do. This will to provide context for this assignment
(type here…)
Submission Cover Sheet
This cover sheet must preface every assessment submission. It is a regulatory requirement that every assessment submission is authenticated as the work of the named learner. Hence any submission not carrying this cover sheet will not be verified.
Centre Name / Goodman Wilkinson Associates Limited, LeicesterCentre Number / 30948
Unit Covered / 8600-310 Understanding How to Motivate to Improve Performance
Learner Name / Please type your name here
Learner No. / Please type your learner registration number here
Date Submitted / Please type the date you submitted this to GWA Ltd
Statement of confirmation of authenticity
By the act of making this submission, I certify that this is the work of the learner named above. The work has not, in whole or in part, been knowingly presented elsewhere for assessment, or where assessment has been built on a previous assessment, this has been identified. Where materials have been used from other sources it has been properly acknowledged. If this statement is untrue, the learner acknowledges that an assessment offence has been committed
Attention is drawn to the plagiarism and cheating policies of both the centre and of ILM. Plagiarism can result in a learner being withdrawn from a qualification
Permission for ILM to use this script
ILM uses learners’ submissions, on an anonymous basis, for assessment standardisation. By submitting, both the centre and the learner agree that ILM may use this script on condition that identifying information is removed.
However, if you are unwilling to allow ILM use this script, please refuse by putting a cross in this boxGWA Use Only
Assessor Name / Assessment DateInternal Verifier Name / Internal Verification Date
External Verifier Name / External Verifier Name
Section 1. Understand the factors that influence motivation levels in the workplace (48)
Think about the first question we asked you at the beginning of the Module – ‘Motivation is…’ Having completed more reading and thought about this, how would you now describe motivation? What would be a complete description?
AC1.1(8%) / Define the term motivation
Pass
An appropriate definition of motivation is given.
Refer
The term motivation is not defined. The definition given is not recognisably of motivation
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
This question asks you to think about all the different factors which can ‘externally’ affect the motivation on both teams and individuals, not those that are necessarily personal. You will be asked to think about individual differences in the next question.
AC1.2(16%) / Describe the factors that may affect motivation levels in the workplace
Pass
Two or more factors that may affect motivation levels in the workplace are described
Refer
The factors that may affect motivation levels in the workplace is not described or is merely listed or described or only one factor is described
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
This question is about individuals and how they are motivated by different things. Think back to the question we asked you about ‘what motivates you’ and then, ‘what motivates other people’. This question wants you to consider how the nature and situation of different people needs to be taken into account.
AC1.3(12%) / Explain how individual differences affect motivation levels in the workplace
Pass
Two or more individual differences affecting levels of motivation in the workplace are explained
Refer
How individual differences affect levels of motivation in the workplace is not explained or only one individual difference is explained
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
Think about a time when you have seen individuals and or teams experiencing low motivation. What happened to their performance and how did this impact on organisational output. You can use your own experiences to inform your answer on this and you can also think about case studies you have read and other evidence you might have come across in your research and reading.
AC1.4(12%) / Explain the potential impact on organisational performance if motivation levels are low
Pass
The potential impact on organisational performance if employee motivation levels are low is explained
Refer
The potential impact on organisational performance if employee motivation levels are low is not explained or the potential impact is merely listed or described rather than explained
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
Section 2. Understand how a theory of motivation can be used to improve performance levels (52)
This first section asks you to describe, in your own words, a recognised motivational theory to demonstrate that you understand the basic premise o f the theory
AC2.1(16%) / Describe a recognised theory of motivation
Pass
A recognised theory of motivation is described
Refer
A recognised theory of motivation is not described or is incorrectly described. The theory selected is inappropriate or is not acknowledged as being about motivation
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
This question asks you to consider a recognised motivational theory and describe how it could be used to improve the way teams and individuals perform within the workplace. Think about your own experiences what have you seen managers do which is successful in motivating their team? Describe how their actions relate to one of the theories you have learned about in this module
AC2.2(20%) / Describe ways in which knowledge of a theory of motivation can be used to improve performance in the workplacePass
Two or more ways in which knowledge of a theory of motivation can be used to improve performance in the workplace are described
Refer
Ways in which knowledge of a theory of motivation can be used to improve performance in the workplace arenot described or incorrectly described or only one way is described
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
This question asks you to think specifically about the engagement of employees and how this can be used by managers to motivate individuals. Including real examples of this from your own experience will help to illustrate your answer.
AC2.3(16%) / Explain how to use employee engagement to increase motivation levelsPass
How to use employee engagement to increase motivation levels is explained
Refer
How to use employee engagement to increase motivation levels is not explained or if explained is incorrect How to use employee engagement to increase motivation levels is merely described
(type your answer here…)
Mark Assigned / Refer/PassMarker Comment
Brilliant – you’ve now competed all the assessed Unit questions and you’re almost at the end of the Module. We’ve just got a couple more questions for you which will help you reflect on your learning and also provide you with the next steps for moving forward.
What have I learned in Module 2?
Make a note here of the most useful things you have learned in this module. What was new to you? What has been a good reminder of things you already knew or have studied before?
(type your answer here…)
Tutor Comment
Next steps…
We like to think that all learning makes a difference so we ask you to write a quick comment against each of the following questions (note: these responses apply to things which will happen as a direct and immediate response to the module – so things that will happen within a few days or weeks):
What one thing will you start doing as a result of studying this Module?
(type your answer here…)
What one thing will you stop doing as a result of studying this Module?
(type your answer here…)
What one thing will you continue to do as a result of studying this Module?
(type your answer here…)
Tutor Comment
Now you’ve completed this you can send it off via email to the GWA Team
Learner name: Type your name here
Learner registration number: Type your ILM learner number herePage 1