Central European University, Budapest

Welcome to
Central European University

You will be using the network service provided by the

Information Technology Department at CEU.

We hope that this short introduction will provide

useful information on how to use the network.

For further information on IT services, please visit

Introduction

Upon your arrival to CEU, you receive a CEU computer account. This account authorizes you to use the following IT services: Logging in to CEU computers, accessing CEU e-mail mailbox, accessing Internet on CEU computers, using print/scan/photocopy functions, file services on common and private network drives, Virtual Private Network (VPN) connection from home computer. Your CEU account is active until you have an employment contract with CEU. In case you have your contract renewed, please ask your departmental coordinator to file a new registry form to IT office to make sure your account does not get disabled.

You can contact the IT Helpdesk with any computer related problems or questions. The phone extension of the helpdesk is #2000, and it operates workdays between 9 a.m. – 5 p.m. Please note that between 5 p.m. and 9 p.m. weekdays, and between 1 p.m. – 7 p.m. weekends we have limited helpdesk availability, however it should be reached via phone.

In case you would like to get in contact with our Helpdesk in writing, please write to . For any further information on IT Department, IT Staff members, recent IT news and IT services please visit site .

Changing of the passwords:

Novell password – used when logging in to CEU computer: by pressing Ctrl + Alt + Del and then clicking on the “change password” button.

GroupWise password – used for e-mails: Tools menu / Options / Security / typing the old password and pressing Enter, then entering the new password twice.

File service

All staff and faculty members receive 500 Megabytes of disk space to store their personal files on the network. Your personal files could be stored on drive P:\. Outside of the CEU network, you can reach the content of your P: drive through ftp.ceu.hu with your regular user name and Novell password.

You also have a Common drive named O:\ the content of which is shared with you by your department. If you would like to have access to subfolders on O:\ drive which your colleagues refer to but you do not see, or you run out of disk space, please write to . For more information on network drives, please check .

The network drives are being backed up continuously, the risk of data-loss is low. If something goes wrong, IT can restore previously deleted files and folders.

There is a local drive on CEU computers which can be accessed also, with a drive letter D:\. This drive is not being backed up, so please make sure you only use it for temporary storage of data, since IT Department cannot take responsibility in case of data loss.

Mail service

The mailbox size approved in our policy statement is 5 GB.

You can reach your emails from outside of CEU as well on website. For more information, please visit .

Print service

You can send the documents from your computers to any of the corridor printers (“Multigray” printer object amongst printers), however you will need your CEU ID card to retrieve the sent document. A short user guide is placed above all printers, please follow the instructions when printing or photocopying.

The default setting on all the printers is to print double-sided, however you can modify this setting on the settings page of the installed printer.

Please visit site for more information and tutorial videos on printing facilities. With printer related questions and problems, please call extension #4545.

How to get started?

When you want to use the computer you have to LOG IN to the network. In order to log in you should do the following:

After turning on a computer, wait until the Novell Login Window comes up. Type your login name in the Username field and your Novell password into the password field. When you are finished, please press ENTER or click the OK button. If you cannot log in, please hit ESC button, and then try again. Please note that password field is case sensitive.

You can start programs from the Zenworks window.

You can find the general office applications / Word, Excel, PowerPoint / under General Applications folder and you can also find some useful applications in this folder.

To browse the Internet you can use Internet Explorer or Mozilla Firefox, which is in the folder named Communications of the Zenworks window.

To send and receive mails you should start Groupwise from the Communication folder of the Novell-delivered Application window. Your incoming mails will arrive in the Mailbox folder. You can review your sent mails if you click on the Sent Items folder.

If you click on the globe and book icon, you can view the address book to search for users. If you click on the envelope and letter icon, you can create a new mail. If you click on the magnifying glass icon, you can search your mails.

You can also access your network drives, CEU e-mails and electronic databases and resources from outside of CEU network also (i.e. from your home computer), for instructions and details please check .

Thank you for your attention. I hope you found our guidelines useful.

Please note that the Network policy (O:\Common\Policies-Handbooks\Network.doc) applies to everybody who uses the CEU Network.

For further information please visit site