CCIWBS PART-TIME COUNSELLING ADMINISTRATOR RECRUITMENT
INFORMATION FOR APPLICANTS
Thank you for your interest in this vacancy. This post provides an excellent opportunity for a suitably experienced administrator to join our Charity, playing a role in helping develop the charity’s work in our community.
PERSON SPECIFICATION – Counselling Administrator CCIWBS
Essential/DesirableEXPERIENCE
Experience of providing office support / E
Management and control of data held in Excel / E
Use and management of e-mail systems (e.g. shared address books) / E
Understanding of the counselling process / D
Interest in & knowledge of small office IT configurations / D
Experience of using social media for PR and marketing / E
SKILLS/QUALIFICATIONS
GCSE English and Maths (grade A-C) / E
Ability to multi task in a small and busy office / E
Standard of Excel: Familiarity with use of logic formulas / D
Use of Word / E
Standard of Word: Familiarity with Mailing lists and Mail Merge / D
QUALITIES/COMPETENCIES
Good interpersonal skills both written and verbal / E
Attention to detail and accuracy essential / E
Flexible – expect a variety of roles as part of a small team / E
Self motivated / E
Independent learner and good team player / E
Background to the Bereavement Service
CCIWBS began as a small service in 1969 with only 6 counsellors and has expanded very considerably. It was incorporated as a Charity in 1998. The current 55counsellors working in a voluntary capacity, see2-3 clients each per week and work from 5 counselling rooms in Kentish Town, Camden. Counsellors are supported by 10 Assessors (including 8 volunteers) 6 paid clinical Supervisors (sessional) and 4 office staff, all part time which gives 3 paid full time equivalents plus volunteer help. There is CPD training twice a yearprovided by the service.
The Service provides 5-6000 hours counselling per year and currentlyprovides mostly short term counselling. This change began 3 years ago at the request of commissioners although we do provide some longer termtherapy. We also have a low-cost service for out of Borough clients. We offer group work, loss counselling and pre bereavement counselling. We see many clients from deprived backgrounds, often with complicated personal & clinical histories and many experiencing complex grief. Thus up to a third of our clients have pre-existing mental health conditions or a history of substance abuse. The number of traumatic cases such as suicide, murder and accidents have increased greatly over recent years.
Our host borough is Camden and we have a contract with Camden Borough & the Clinical Commissioning Group (“CCG”) through the lead provider, Camden Mental Health Trust Psychological Services. We have a similar contract with Islington Borough/ CCG.We take clients from all over London through our contributions based service.
The Service receives no government funding and its income therefore comes from the 2contracts with Borough/NHS commissioners plus individual and Trust Donations, Fundraising and some client contributions.
The service is managed by the Director, Vybra Morris, supported by 3 administrators. All staff report to the director. The board of trustees currently has 9 members who meet 6 times per year and communicate very regularly. Some of our Trustees and staff have been with the Service for over 20 years. Trustees come from a wide range of backgrounds and 3 are also volunteer counsellors.
Further information
Our Annual Report is available from the Charities Commission website:
Our website:
The Recruitment Process
To apply:
Please apply by sending your CV and a covering letter referring to the person specification. Please state how you heard about the vacancy.
Your documents should be sent to the Director, by email
Application closing date: Monday 31st July 5pm
The recruitment process will include a formalinterview for shortlisted candidates with a Trustee and the Director of Service together.
Interview: Planned to take place in the 3rd week of August at the Bereavement Service Office
The Director, would welcome an informal discussion with interested parties and can be contacted on 0207 284 0090 (after 20th July).