Catalogue for Gsa Schedule 70

CATALOGUE FOR GSA SCHEDULE 70

COOPER CONSULTING COMPANY

601 Farley Drive

Austin, TX 78753-3114

Office: 512.527.1000

Fax: 512.527.1001

Website: www.cooperconsulting.com

Point of Contact (POC): Melynda Caudle, President

Office Telephone: 512.527.1000

Secondary POC: Kellye Prosise

TABLE OF CONTENTS

Company Contact Information: 3

Contract Information: 4

Cooper Capabilities 4

Past Performance: 6

Differentiators: 9

NAICS Codes: 10

Services Price List 11

Labor Categories: 14

INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS 27

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51) 35

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS 38

BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE 39

Company Contact Information:

Cooper Consulting Company

601 Farley Drive

Austin, TX 78753-3114

Office: 512.527.1000

Fax: 512.527.1001

Website: www.cooperconsulting.com

Point of Contact (POC): Melynda Caudle, President

Office Telephone: 512.527.1000

Secondary POC: Kellye Prosise

Contract Information:

GSA Schedule 70 – for Information Technology Professional Services. Cooper Consulting Company is able to supply the full range of Information Technology professional services to all federal government agencies.

Special Item Number (SIN): 132-51 – Professional Information Technology Services. Includes resources and facilities management, database planning and design, systems analysis and design, network services, programming, millennium conversion services, conversion and implementation support, network services, project management, data/records management, subscriptions/publications (electronic media), and other services.

GSA Schedule 70 Contract number: GS-TBD

Initial Contract period: TBD

Renewal Contract period: TBD

CAGE Code: 5FV33

DUNS No.: 959711631

Maximum Order: 500,000.00

Minimum Order: $100.00

Geographic Coverage: 48 Contiguous States and the District of Columbia

Delivery Time: As determined by contract awards

Cooper Capabilities

Cooper Consulting is a leading technology services and solutions provider specializing in information technology (IT) professional services. Cooper offers the agility of a small business combined with the knowledge and expertise of a large company. Cooper provides services to public and private sector entities across the continental U.S. When you want the best people and IT solutions done right – you want Cooper Consulting - an “S” corporation registered in the state of Texas. For more than 20 years we have been providing services to our customers – making them successful with no-drama software implementations and staffing services. We provide turn-key software development and implementation, production support, business process modeling and assessments, and project management – along with staffing for all of the positions that support each of these activities. We are in the top three women-owned IT businesses in the Central Texas area (WBE and Small Business).

We are platform agnostic – we do it your way when it comes to the software stack and tools for your project. In the software development and support space we “do” .Net, Java, Pega, and open source. We support all of the major database platforms. Our experienced professionals have seen it all – and they bring that experience – depth and breadth – to your project. Our expectation of each of them is that they become experts in your business processes as well as in your technology in order to provide the maximum value to your project by asking the right questions and getting to answers quickly.

Cooper scores very high approval ratings from our customers. We scored 91% or above in all categories. To highlight a few of the categories we also scored 95% or better on: responsiveness, best value, customer support, and business relations.

Cooper's corporate staff includes the president, CTO, COO, VP of Strategic Accounts management, HR director, finance director, and recruiting manager. Our financials are audited annually and all accounting standards (GAAP) are followed and verified by external entities. We have appropriate separation of duties and fraud prevention controls in place partly by virtue of our organizational structure and partly by external oversight. We are not two guys in a garage – but a real company that can bring long-term consistent value to your organization!

Our corporate staff are more than managers - they each come from very technical backgrounds and have experience driving, leading, and implementing technology projects while managing technical resources. This experience is critical to choosing the right people for our customer's projects. When necessary we partner with other companies for recruiting activities to ensure that we can meet our customer's needs.

We also have our own HR department and expertise and full-time recruiters.

Just as we will for your contracts and customers, Cooper has more than 20 years of experience marketing governmental umbrella contracts to the Texas DIR's customers. We have experience in providing value at conferences, creating classes/handouts/etc., and producing educational materials highlighting our customer's contract/services vehicles. We will utilize all tools made available by GSA and still we understand that our best marketing devices are getting out of our office and going to meet with the contract and program managers to determine their needs and whether we can help them.

Our project management methodology is derived from industry proven best practices and our project managers understand that the maturity derived from consistently applying these best practices from project to project is a critical success factor for mitigating risk and increasing the probability of success. With the insights and experience gained over more than 20 years, we are confident that our management plans will greatly facilitate the success of your project. Abbreviated versions of these plans and methodologies are put in place when we provide staffing – we want to ensure a great experience for you and for our staff.

The Cooper Teams are structured so that project modules have the proper level of oversight through planning, implementation and transition. Our approach is to partner closely with the customer project management team and agency subject matter experts through all of the project management activities. Cooper’s approach to the Project Management (PM) components of stakeholder management, risk management, communication, and change management are discussed here:

Key success factors in change management - changing the way an organization does business include:

•Setting correct expectations of the processes being changed and the impact on the people

•Adequate Change Management planning far enough in advance to be effective

•Active and ongoing Executive buy-in and sponsorship

A formal review mechanism will be used throughout our projects to ensure quality for all of the Cooper Team activities and deliverables. Deliverables prepared by the Cooper team will be subject to the review and approval of the Cooper management team and well as the customer team per expectations outlined in the work or task order.

Cooper only utilizes subcontractors for niche and/or very short-term engagements where we do not already have those skills. We exercise the same controls and quality reviews of subcontractor work and staff that we apply to our own. Should there be a problem in skills or execution of a subcontractor we have defined processes for escalation and remediation of the problems.

To ensure quality on your projects Cooper conducts weekly PM status meetings led by our Chief of Operations. At those meetings all project managers and/or team leads provide a detailed status of their projects using a standard Cooper template. These status reports and reviews are also attended by the Cooper CTO and President in order to provide visibility into the projects and opportunities to support our projects.

Please reach out if we can help with your staffing or project needs. We will take great care of you – as we do all of our customers – we do one thing, IT solutions done right!

Core Competencies:

Cooper provides services in two (2) core competency areas: Information Technology Project Outsourcing/IT Support and Managed Services.

Cooper offers professionals in the following IT disciplines:

One thing - IT solutions done right! 1

Project Leader I/Project Manager

Project Leader II/Project Manager

Project Leader III/Project Manager

System Analyst I

System Analyst II

System Analyst III

Programmer I

Programmer II

Programmer III

IT/Database Architect I

IT/Database Architect II

IT/Database Architect III

Project Administrator

Administrative Support

Technical Writer/Illustrator I

Technical Writer/Illustrator II

Technical Writer/Illustrator III

Engagement Manager/Senior Project Manager

Enterprise Architect

Data Warehouse Architect

Business Analyst I

Business Analyst II

Business Analyst III

Software Test Analyst I

Software Test Analyst II

Software Test Analyst III

Data Integration Programmer

Database Administrator I

Database Administrator II

Database Administrator III

Network Administrator I

Network Administrator II

Network Administrator III

Security Analyst I

Security Analyst II

Security Analyst III

Security Engineer I

Security Engineer II

Security Engineer III

Help Desk I

Help Desk II

Help Desk III

Technical Support I

Technical Support II

Technical Support III

One thing - IT solutions done right! 1

Past Performance:

Cooper Consulting completed a Dun & Bradstreet Open Ratings Past Performance Evaluation (PPE), which is widely recognized by government contracting offices. Based on feedback from our customers, Cooper proudly earned an overall performance rating of 92 out of 100 and has been certified as a Top 20% Performer. Cooper’s impressive PPE score demonstrates outstanding reliability, cost, order accuracy, timeliness, quality, business relations, personnel, customer support, responsiveness, and overall customer satisfaction relative to similar companies.

Cooper is proud to have provided services to a broad variety of public and private sector entities. Some examples of recent engagements, including period of performance, budget, and technology categories, are provided below:

Technology Category (columns)
Project Name (rows) / Dates of
Projects / Budget $ / Application Maintenance
and Support / Business Intelligence and Data Warehouse / Project Management / Technology Migration/Upgrade and Transformation / Information Technology Assessments and Planning / Application Development / Web Application Development /
Texas Education Agency (TEA) PEIMS Edit Plus
Initially a fixed priced RFO bid with multiple extensions, converted to SOW under DBITS and then staffing / 02/2000 to 08/2015 / 12,185,000 / X / X / X / X / X / X / X
Texas Commission for Environmental Quality (TCEQ) Texas Emission Reduction Plan (TERP) Database Management / 09/2013 to 08/2016 / 1,850,000 / X / X / X / X / X
Texas HHSC Delivery System Reform Incentive Payment (DSRIP) Application / 07/2013 to 12/2016 / 3,732,380 / X / X / X / X / X
Texas Health and Human Services Commission (HHSC) Texas Home Visiting Program Data Collection / 02/2012 to 02/2016 / 2,430,085 / X / X / X / X / X
Texas Workforce Commission Unemployment Benefits Electronic Correspondence Project / 12/2014 to 05/2015 / 513,000 / X / X / X / X / X
Texas Board of Nursing / 11/2015 to 03/2016 / 160,000 / X / X / X
Texas Parks and Wildlife Department / 10/2015 to 01/2016 / 99,800 / X / X / X / X
Texas HHSC Premiums Payables System Assessment / 05/2014 to 01/2016 / 1,293,816 / X / X / X
Texas Comptroller of Public Accounts (CPA) Endangered Species Maps Web Update and Improvement Recommendations / 07/2014 to 10/2014 / 60,900 / X / X / X / X / X
Double Line Partners/Michael and Susan Dell Foundation Texas Student Data System: District Connections Database and BI Scorecards / 08/2009 to 08/2013 / 4,000,000 / X / X / X / X / X / X
Texas HHSC Local Office Infrastructure (LOI)
Modernization / 08/2011 to 07/2012 / 7,500,000 / X / X / X
TEA Internal Public Education Information Management System (PEIMS) Mainframe Application Migration / 09/2009 to 06/2010 / 800,000 / X / X / X / X / X / X
Texas Center for District and School Support/ Education Service Center Region XIII Snapshot Web Resource for Campus Snapshot and District Snapshot / 04/2011 to
11/2011 / 269,000 / X / X / X / X
Texas HHSC Extended Identity and Management (XIAM) / 03/2011 to 08/2011 / 348,606 / X / X / X
Abilene Independent School District (AISD) SDLC Process Mapping and Documentation for Student Information System / 10/2011 to 06/2012 / 166,440 / X / X
Texas Workforce Commission (TWC) EntireX Implementation/Upgrade / 06/2010
to 12/2010 / 130,000 / X / X / X

Differentiators:

WBE: Texas-based Cooper Consulting is a Woman Owned Business Enterprise (WOBE) and a Small Business. We consistently deliver the highest quality services and best value for our customers. Cooper provides our customers with high-quality, drama-free solutions to meet their business challenges. Our customers can look at our past and ongoing work and have confidence that we will do “whatever it takes” to make them successful. We are not so large that our customers must go through multiple levels of management to reach a decision-maker/problem-solver and we are not two guys in a garage. Our size makes us a great choice when you just want to get the work done. We have a proven track record working for over 20 years with government agencies and meeting their needs across a broad spectrum of industries including: benefits processing, regulatory, licensing, and education.

We scored 95% or higher on the following customer satisfaction criteria: responsiveness, best value, customer support, and business relations.

We do not have failed projects – period – we do whatever it takes to make you and the project successful.

GSA Schedule 70: Once awarded, Cooper is able to supply the full range of IT professional services to all federal, state, and local government agencies.

GSA Contract: GS-Pending, CAGE Code: 5FV33, DUNS No.: 959711631

People: Based in Austin, Texas, known for technical innovation, our highly experienced team is here to serve you. Averaging 10 plus years in the IT services business per consultant, our company will provide you the right talent at the right time.

NAICS Codes:

541511 -- Custom Computer Programming Services

541512 -- Computer Systems Design Services

541513 -- Computer Facilities Management Services

541519 -- Other Computer Related Services

541611 -- Administrative Management and General Management Consulting Services

541618 -- Other Management Consulting Services

541690 -- Other Scientific and Technical Consulting Services

541990 -- All Other Professional, Scientific, and Technical Services

561311 -- Employment Placement Agencies

561320 -- Temporary Help Services

561990 -- All Other Support Services