Caregiver Job Profile
job title: / Manager Hospitalist Program / job code:department name: / Regional Hospitalist Administration / department #:
reports to: / Regional VP PHMG / flsa status: / Exempt
JOB SUMMARY
Responsible for partnering with the lead physician(s) to provide effective and proactive management of operations; to ensure exceptional service to patients; and to achieve annual operational and financial goals. Responsible for engaging the lead physician(s) in developing and implementing action plans, to meet annual goals and to resolve clinical issues in a timely manner; ensuring efficient operations for patients, providers and staff through standardization when appropriate; developing a culture of service excellence and respectful collaboration by carefully overseeing and ensuring effective work performance by staff; collaborating with the lead physician(s) to improve patient access to care through carful stewardship of resources including provider schedules and staffing.
ESSENTIAL FUNCTIONS
1. / Partner with lead physician to lead operations to ensure overall success of the hospitalist program. The lead physician provides direct provider oversight.
2. / Proactive daily management of the hospitalist program including: financial performance; provider practice efficiency; service excellence; financial management to meet budget, staffing, personnel management and on-going process improvement.
3. / Partner with lead physician(s), other physicians, and staff to establish hospitalist program goals and implementation plans consistent with PHMG/PHOR strategic plan and annual operating goals.
4. / Collaborate with the lead physician(s), PHMG Quality Committee, the Center for Healthcare Improvement, and other necessary individuals and committees to lead implementation of quality initiatives and to address specific quality related issues.
5. / Budget planning and monitoring working in conjunction with other stakeholders.
6. / Responsible for revenue cycle including charge capture, documentation management, coding, and denial per standard processes, etc.
7. / Engage the lead physician in review and dissemination of hospitalist program financial performance and productivity.
8. / Provide first line response to physician and staff issues (behavioral and clinical). Responsible for problem resolution in collaboration with the lead physician(s).
9. / Review CVs and interview physician recruits (with the lead physician and department chair as appropriate).
10. / Work closely with the lead physician(s) to oversee and support new hospitalists and NP/PA practices, including orientation and clinical mentoring.
11. / Foster, develop and model professional excellence. Provide coaching of area staff.
12. / Performs other duties as assigned.
LEADERSHIP MODEL FOR MANAGER
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QUALIFICATIONS
education: / Bachelor’s degree in related field or combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job is required.
experience/training: / · Minimum of three years experience in healthcare organizations demonstrating increasing responsibility and authority.
· A broad range of experience in working with physicians in multiple venues is essential.
· Experience in an integrated hospital/physician group setting with hospitalists preferred.
· Prior physician recruitment experience is desirable.
· Understanding and experience with process improvement required.
license/certification:
other skills: / · Strong team building, leadership and problem solving skills required.
· Demonstrated strong financial management skills including analytical skills and familiarity with benchmarking financial and operational performance.
· Excellent interpersonal and communication skills, both verbal and written
· Must understand and be proficient in business planning, software implementation, and quality/process improvement.
· Proficient computer skills including all MS Office applications
REGIONAL/LOCATION SPECIFIC NOTES
At PeaceHealth, we carry on the healing mission of Jesus Christ by promoting personal and community health, relieving pain and suffering, and treating each person in a loving and caring way. The fulfillment of this Mission is our shared purpose. It drives all that we are and all that we do. Caregivers of PeaceHealth embrace the spirit of these words and share our commitment to Exceptional Medicine and Compassionate Care, and are willing to learn and grow as a member of the PeaceHealth family.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
Date Created: 2/9/2011
Date Modified:
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