Johnsey Kivoto
Email: / Mobile: +971 56 1750461CAREER HIGHLIGHTS
A Talented, results-driven IT professional with cross-platform experience in systems, network architecture, installation, implementation, integration, project management, security and administration in local and remote environments. A highly motivated and dependable IT Professional with 14+ years of Information Technology expertise, a problem solver who sets high standards and exceeds expectations and a valued contributor who performs confidently and effectively under pressure and thrives on challenges.
academics INSTITUTE year
MSc Computer Network Management / Middlesex University, Dubai, UAE / 2012-2014BSc International Business Administration / United States International University - Africa, Nairobi, Kenya / 1995-1998
PROFESSIONAL EXPERIENCE
Swift Freight International LLC, Dubai, UAE
CorporateIT Manager 2011 to date
Responsibilities:
Head of Corporate ITOffice supporting Middle East, India, China, and Africa regions.Responsible for strategic direction and planning of IT systems for the group, developing and maintaining corporate policies and standards to increase effectiveness and minimize cost related to the acquisition, implementation and operation of IT system.
Develop and monitor the approved annual operating and capital budgets for Information Technology systems while strengthening IT infrastructure through implementing new technologies, managing the IT budget and expenditure on hardware and software procurement.
Lead planning initiatives and activities, formulate and provide recommendations on IT best practices to achieve the expected business objectives and outcomes. Aligning the business with technology, designing and implementing disaster recovery and business continuity plans, recruiting and training IT staff, change management, LAN/WAN/WLAN/VPN management, Managing the IT Team, ERP implementation, maintenance and support, project management report preparation and presentation.
Key Accomplishments:
Implemented Wide Area Network in China connecting 5 offices in different cities to our ERP server hosted in our main office in Guangzhou.
Key Member of a project team appointed to carry out business split between Barloworld Logistics and Swift Freight International.
Migrated company emails from in-house hosted (Lotus Domino) to cloud hosted services (Hosted Exchange) thereby bringing down operational costs.
Swift Freight International - Nairobi, Kenya
Regional IT Administrator– Africa 2007 to 2011
Responsibilities:
In charge of Swift IT systems in Africa, Plan and implement including building firewalls, managing host security, disaster recovery and Business continuity plans for the Africa region. Configure and maintain LAN/WAN and secure tunnels connecting the Swift ERP server to other servers in Dubai and China for secure data replication, install, configure and maintain communication infrastructure for data, voice and Internet services in swift Africa offices.
Evaluate and recommend purchases of computers, network hardware and software, investigate user problems and deploy best solutions, establish and perform maintenance programs following company and vendor standards, installation and administration of servers, desktops, routers, firewalls, switches and other network access equipment, data backup and asset management, resource allocation, Lotus Notes/Domino, Citrix and ERP administration, budget preparation and report presentation.
Key Accomplishments:
Designed and implemented a Wide Area Network connecting Swift Freight offices in Uganda, Tanzania, Zambia, DR Congo, Ghana and Nigeria to ERP servers hosted in data center in Nairobi Kenya using different technologies with onward connectivity to Swift Dubai and China servers for data replication.
Implemented ERP application in all the Swift Freight Offices in Africa connected through the WAN.
Employee of the Month - Barloworld Logistics/Swift Freight - 2010.
Votz Communications, Nairobi, Kenya
Technical Support Engineer 2002 to 2007
Responsibilities:
Responsible for technical support operations in diverse industry environments, including supervision of contracted technical support team and coordination of technical issues involving network, hardware and operating systems. Oversee network connectivity, implementation, integration, and troubleshooting for servers, mail/internet software, remote access, storage and backup devices and other periphery devices.
Swift Global Kenya Ltd, Nairobi, Kenya.
Technical Sales Advisor 1999 to 2001
Responsibilities:
Responsible for sales of internet services, networking, facility management, e-marketing and customer support.
Preparationof technical proposals and monthly reports.
Training
- Cisco Certified Network Associate (CCNA) 6 month Academy program at African Advanced Level Telecommunications Institute (AFRALTI), Nairobi, Kenya. 2004
- Nexans Certified System Installer, Nairobi, Kenya. 2006
- ERP Administration Dubai and Nairobi. 2007, 2008
KEY SKILLS
Network (LAN/WAN/WLAN) administration and management, S2S and Remote VPN configuration on Cisco routers, Cisco Pix/ASA and Sonicwall firewalls, disaster recovery and business continuity planning, Client-Server hardware, software, peripherals and networked systems for Win 2000/2003 server environment, Active directory, Citrix presentation server - client installation and administration, Lotus Notes/Domino administration, ERP implementation and administration, Network security, project planning and implementation, over 13 years’ experience in PC support, Incident management, change control and management, strong interpersonal and communication skills, operational and strategic, staff management, representation and liaison, reports and Budget preparation and presentation, administrative, financial and management and control.
languages
Fluent in English and Swahili.References
- Danford Mkanda, Sales Manager, DSV Swift, Dubai, UAE.
- Jack Mwaura, Branch Manager, DSV Swift, Nairobi, Kenya.
- Saleem Khuwaja, Account Manager and Consultant, Visiontech Solutions, Dubai, UAE.
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