CONTACT AIDE-MEMOIRE

Canadian Forces Pension Services (DFPS)

Mandate:To determine, calculate and pay pension benefits under the Canadian Forces Superannuation Act for both Regular Force members and Reservists and their survivors.

Address:Director Canadian Forces Pension Services

National Defence Headquarters

Major General George R. Pearkes Building

101 Colonel By Drive, Ottawa, ON K1A 0K2

Telephone: Toll free: 1-800-267-0325
Within the National Capital Region (NCR): 613-971-6012

Fax:1-866-719-4043

E-Mail:If you have questions pertaining to Pension Entitlements on Release, please send an e-mail to:

If you have questions pertaining to Survivor Benefits, please send an e-mail to:

If you have questions pertaining to Pension division or support (ie pension splitting due to marital breakdown or providing support payments from pension) please send an email to:

All other pension related questions can be directed to:

Website:

Canada Pension Plan (CPP)

Mandate:The Canada Pension Plan (CPP) Retirement Pension provides a monthly taxable benefit to retired contributors

Telephone: For service in English: 18002779914

For service in French: 18002779915

Website:

Old Age Security (OAS)

Mandate:The Old Age Security (OAS) Pension is a monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements. You must apply to receive benefits.

Telephone: For service in English: 18002779914

For service in French: 18002779915

Website:

Guaranteed Income Supplement (GIS)

Mandate:The Guaranteed Income Supplement (GIS) provides a monthly non-taxable benefit to low-income Old Age Security (OAS) recipients living in Canada.

Telephone: For service in English: 18002779914

For service in French: 18002779915

Website:

Public Service Health Care Plan (PSHCP)

Mandate:The PSHCP is an optionalhealth care plan for federal Public Service employees, retirees and their eligible dependants.

Website:

Pensioners’ Dental Services Plan (PDSP)

Mandate:The PDSP is a voluntary dental services plan established by the Government of Canada on January 1, 2001. It provides dental services coverage to eligible federal pensioners and their eligible family members, including survivors.

Website:

Service Income Security Insurance Plan (SISIP)

Mandate:An integral part of DND since 1969, providing financial programs, products and services, exclusively for serving and former CF members and their immediate families.

Address:​SISIP FS Ottawa Office
NDHQ
234 Laurier Av. West, ground floor
Ottawa, ON K1A 0K2

Telephone:For information on your SISIP FS term life insurance policy:

Regular Force 1-800-267-6681 (main number)

Reserve and Released members, contact Manulife Financial at 1-800-565-0701

Website:

Royal Canadian Naval Benevolent Fund (RCNBF)

Mandate:The RCNBF mandate is to promote the well-being of current and former members of the Naval Forces of Canada and their dependants.

Address: RCN Benevolent Fund
P.O. Box 505, Station "B"

Ottawa, ON K1P 5P6

Telephone:(613)996-5087
Toll Free: 1-888-557-8777

Fax: (613)236-8830

E-Mail:

Website:

Veterans’ Affairs Canada (VAC)

Mandate:To provide exemplary, client-centred services and benefits that respond to the needs of veterans, our other clients and their families, in recognition of their services to Canada; and to keep the memory of their achievements and sacrifices alive for all Canadians.

Telephone:1-866-522-2122 (English)

1-866-522-2022 (French)

E-Mail:

Website:
Royal Canadian Legion

Mandate:The mission of The Royal Canadian Legion is "to serve veterans and their dependants, to promote Remembrance, and to act in the service of Canada and its communities."Since inception in 1926, Legion strives to secure adequate pensions and benefits for veterans and their dependants, dealing directly with Federal Government.

Address:The Royal Canadian Legion
Dominion Command
86 Aird Place
Ottawa, ON K2L 0A1

Telephone:(613) 591-3335
Toll Free: 1-888-556-6222

Fax: (613) 591-9335

E-Mail:

Website:

Canadian Forces Personnel and Family Support Services – Reconnect Program

Mandate:To create awareness of the programs and services available to the community of former members and their families; and, to engage them in programming designed to meet their social and leisure needs.

Address:Community Outreach Coordinator Reconnect

4210 Labelle St.,

Ottawa, ON

Telephone:613-922-4642

E-Mail:

Website:

Federal Superannuates National Association

Mandate:To protect the benefits and promote the interestsof retired federal employees in receipt of pensions under the superannuation acts (PS, CF and RCMP) and the Judges Act. A modest membership fee is required

Address:1052 St. Laurent Blvd.,

Ottawa, ON K1K 3B4

Telephone:613-745-2559

Fax:613-745-5457

E-Mail:

Website:

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